Feldco Windows Siding & Doors
About us
With commitment to customer delight and affordable prices, Feldco provides high quality, energy efficient windows, vinyl siding, and exterior doors to over 350,000 customers in WI, IL, IN and IA. They were named Window and Door Magazine’s Dealer of the Year for Overall Excellence and have been family owned and operated for over 40 years. All field employees are trained and certified, background checked, and drug screened. Feldco warranties all products in writing. Financing options available. All products made in the USA. To get a free quote, visit us online, give us a call or stop by your local showroom.
Business highlights
49 years of experience
Services we offer
Residential window and door replacement, fascia, gutter & trim replacement, light-commercial and multi-family window, siding and door replacement., soffit, vinyl siding
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.060 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 57% | ||
| 20% | ||
| 5% | ||
| 8% | ||
| 10% |
Showing 26-50 of 60 reviews
Michelle B.
Aug 2014
I'm sure Feldco sells a lot of windows and other people may rightly be happy with them. Personally, I'm hesitant to purchase from this company. The sales tech that came to our home was clearly versed, and well-trained in how to handle the meeting. He wrote down, and discussed with us in detail the cost breakdown including any discounts that may apply. However, when I asked him for a copy of what he had written...he became offensive, rattled, and clearly didn't know how to handle the situation. Maybe he didn't want to stand behind the offer details that he provided? He stated that all of the numbers would be in the final 'write-up,' but there clearly WERE NOT. All that was in the final 'write-up' was the final....cost. Because we had spent and hour going over precisely that detailed breakdown, (cost per window, installation cost, discounts and additional labor charges, etc.), there was a lot written in those notes to remember! Other than feeling like he was hiding something or afraid that we would price compare, (which is our right to do so), there was no reason for his disapproval for sharing his hand-written notes that he used for the sales pitch. (He wouldn't allow me to even make a copy!) In the end, I was able to copy the notes, on a different sheet of paper, in my own writing. By this time, I was clearly frustrated with his 'canned' sales approach and the inability to handle a simple, honest request. Made me question the legitimacy of the discounts, prices, and company in general?
Response from Feldco Windows Siding & Doors
"We appreciate the opportunity to have provided you with a free written proposal of your anticipated home improvement project. The proposal you received reflected the project savings during our 1¢ installation promotion. We are happy to provide customers with free written proposals that apply any current promotional savings. We do not typically leave them behind as promotions do change. If you need another copy of your proposal or have any questions, we have it on file and are happy be of service. Thank you again for considering Feldco."
Dirk N.
Jun 2014
unknown
Response from Feldco Windows Siding & Doors
"Thank you for taking the time to share your feedback, as we can’t grow and learn as a company without hearing from our customers. We are sorry you were left less than delighted with your Feldco windows and the experience. If you would like to confirm your contact number, we can have our Operations Manager reach out to you."
Benjamin N.
Jun 2014
New windows look great!
Response from Feldco Windows Siding & Doors
"Thank you for taking the time to rate us. We are glad you are pleased with your windows!"
Margaret M.
Apr 2014
The communication was difficult as all the workers only spoke Spanish. They got the job done in one day. Everything was cleaned up and nothing was left. So far everything has been okay and they are responsive. They also put some shingles on an awning above the bay view window, but they didn’t even ask me what color I wanted so it would match right.
Response from Feldco Windows Siding & Doors
"Thank you for taking the time to share your Feldco experience. We appreciate your rating and are pleased to know that you are happy with your Feldco products. Thank you for trusting us with your window project. Doug Cook President & Owner"
Cathy R.
Mar 2014
We liked them. They completed the installation in about 6 hours. The price was comparable to other places and the windows were of good quality.
Response from Feldco Windows Siding & Doors
"Thank you for taking the time to share your Feldco experience. We love to hear from our delighted customers. We are pleased to know you found your installation to be timely as we aim to take the hassle out of home improvement. We are also happy that you find the products to be of good quality as we strive to offer the ultimate in energy efficiency to our customers. Thank you for trusting us with your window project. Doug Cook President & Owner"
Emmie D.
Feb 2014
No one spoke English. The workers stopped working to watch a soccer game on the tv with my son. The company logo was not on the trucks or shirts. Left windows dirty after installed and chalk on siding does not stay adhere to siding and little vent on outside of windows keep falling out letting in bugs. When they came out to fix a screen they left netting so we could fix them ourself. We will never use them again or recommend them.
Response from Feldco Windows Siding & Doors
"Thank you for taking the time to share your feedback. We regret you were not left delighted by your Feldco experience as we make customer delight our top priority. We do appreciate your comments as we cannot learn and grow as a company without the evaluations we receive from our customers. Thank you for your business. Doug Cook President & Owner"
Gary K.
Feb 2014
I was given enough information by the salesperson to consider options and make the best choice. The price was reasonable. The processes of measuring, scheduling, financing and installation all went smoothly. I was most impressed by the skill, professionalism and efficiency of the installer. He knew what he was doing and completed the installation on time and I could not be more pleased with the quality of his work. We are planning to use them again to replace the windows upstairs within the next year because of our positive experience and satisfaction.
Response from Feldco Windows Siding & Doors
"Thank you for your feedback, we love to hear from delighted customers. We are pleased to know you found your Feldco experience to be easy, as it our aim to take the hassle out of home improvement. We also love to hear how satisfied you were with your installation. Our priority is Customer Delight and knowing that you are happy with your products and experience is the biggest compliment we can receive. We look forward to working with you on your future project. Thank you for trusting us with your window replacement. Doug Cook President & Owner"
DEONA G.
Sep 2013
Their quote amount was about $600 more than the company that we went with. Initial bid started at $3000 and then it went down $2500 if we signed up that day. Patio doors in Wisconsin are wider than the standard ones. They were trying to tell us to go with the smaller ones because that was the standard size. Then they said that they would fit it in with extra lumbar and stuff like that. So, it ended up being a smaller door at a higher price. They didn’t have wood clad and the just had vinyl. They said that the wood clad was like $2000 more. They were really steering us towards something that we didn’t want. The salesman wasn’t pushy but he knew his field really well. I have been shopping for patio doors for a long time. He would just go through his field again instead of answering my questions. He was friendly and he tried to be helpful. But I just didn’t have a really good feeling about it. He was not bad or unprofessional but he was not for me.
Response from Feldco Windows Siding & Doors
"Thank you for taking the time to provide feedback about your recent Feldco experience. We regret that we were unable to work with you on your project as it is our aim to delight every current and potential customer. We are glad to hear that you found your Product Specialist to be friendly and professional as we do take pride in professionalism. Thank you for considering Feldco for your patio door project. Doug Cook President & Owner"
Kathryn P.
Aug 2013
Horrible experience with the customer call center made us decide to go with Window World. We booked online using the tentative appointment scheduler. Both my husband and I work during the day. I got a call in a few minutes later while away and called back within a couple minutes....sat on hold for at least 10 minutes listening to the horrible sales pitch. Ended up having to leave a message. I was in meetings all afternoon and Feldco blew up my phone, calling every hour on the hour. Each time I would get a break I would try to call back and "repeat" the same waiting process only to not talk to anyone and get the "please leave a message". I sent an email asking to confirm over email since things were so busy and was told absolutely not, I had to talk to a person. So finally after 5 pm I was able to get a hold of someone. When I tried to confirm my evening appointment, I was told that it was given up and that Feldco has a practice of allowing multiple customers to choose the same dates and times and whoever they get a hold of first wins. Then the rep tried to push 10:30 am and other early daytime appointments on me stating it would only take a couple of hours. WHAT??? I asked for an evening appointment for a reason!!! Then I was told that I should be understanding because they are so busy and in high demand......that was the tipping point. I scheduled the next evening appointment they had available (over 1 week past the original one I asked for). Luckily I was able to have three other companies with great customer service come and quote us before this appointment. I must say it felt great to cancel.
Response from Feldco Windows Siding & Doors
"Thank you for reaching out and sharing your feedback. I apologize for the frustration you experienced in attempting to set an appointment with us. All appointment times requested online are in fact tentative until we can confirm details of the project with the homeowner, and perhaps we could have done a better job of communicating this to you. I will make sure to share your concerns with our Operations Team. I do appreciate you having considered Feldco, and again, regret we were not able to work with you on your project. Sincerely, Doug Cook President & Owner"
James F.
Aug 2013
We saw the promotion commercial on TV for no charge for installation and decided to give the a try to replace our 40+ year old windows in our living room; 3 rattling, not staying up, letting in bugs, thus never open windows. We had a salesman come to our home and give us the pitch. He explained the quality of their windows and what set them above their competition. He gave us a price and had to call his manager to get approval for the special price we were getting, and of course, the manager approved the 3 windows replaced for $1500. We paid an amount with the sales person, a measurer came out to do a precise measurement and we paid him an amount, and then in a month when the windows were ready, we paid the installers the final amount. The installers were early and I had to leave work a little earlier than expected. The installers communicated well what they were doing, what they needed from me, and were generally friendly, and trust worthy types. They installed the 3 windows within a hour or so and took a additional 30 minutes with the trim and caulk. The lead installer showed me the work (trim and caulking installation show skilled workmanship) and displayed how the windows worked, which was helpful since they had features that I wasn't expecting, or probably wouldn't have realized, unless it was revealed to me. The windows look GREAT! We have 2 days for settling time, or acclimating time, so I can't fuss with them, but they look great and work amazing. We'll live with these for a year or so and assess if we will use Feldco again. If I had to make the decision now, 1 hour after installation, I'd do so Without a Doubt! Great job exceeding expectations Feldco!
Response from Feldco Windows Siding & Doors
"Thank you for taking the time to share your Feldco experience, we love to hear from our delighted customers. We are glad to know that we were able to work with you to make your window project possible as we aim to take the hassle out of home improvement. We are happy you found the installation crew to be professional as well as helpful during the installation process. With our products, our goal is to provide added safety, security, and comfort to your home at affordable prices and we are pleased to know you found this to be the case. Thank you for trusting us with your window replacement project and look forward to delighting you in the future. Doug Cook President & Owner"
Jesica R.
Aug 2013
See above
Response from Feldco Windows Siding & Doors
"Thank you for taking the time to share your feedback. We have reviewed your project and understand that after speaking with our Operations Manager, the repair was made the same day, and all outstanding issues have been resolved. As we aim to delight every customer, we regret that you were not completely satisfied with your siding installation . As a company who prides itself in professionalism, please know that this is the exception and not the rule but are pleased to find that your window install was seamless. We do thank you for your business and for choosing Feldco for your window replacement and siding projects. Doug Cook President & Owner"
Patrick W.
Aug 2013
It went fine.
We received a quote from Gary, very nice individual who showed up on time and had a very good knowledge of the product he was selling (doors, front and back) and overall was a pleasant person. We just choose not to have the product installed due to cost.
We received a quote from Gary, very nice individual who showed up on time and had a very good knowledge of the product he was selling (doors, front and back) and overall was a pleasant person. We just choose not to have the product installed due to cost.
Response from Feldco Windows Siding & Doors
"Thank you for taking the time to provide feedback about your Feldco experience. We are glad that you found our product specialist to be courteous and knowledgeable as we are a company which prides itself on professionalism. Thank you for considering Feldco for your door project and we hope to earn your business in the future. Doug Cook President & Owner"
Anna B.
Aug 2013
I have waited to post my review until I was able to receive not only numerous heating bills, but also my cooling bills. Our representative told us, and I quote, "our customers have an average savings of 40% on their heating/cooling bills". We figured we couldn't lose with those statistics and after listening to a few sales pitches we signed up to replace 43 windows. Thus far, we have saved ZERO %! We could've saved alot of money by replacing the one rotting window we HAD to replace, but figured we'd save money in the end, so should replace all of them so they'd look the same, be easier to clean AND save money on our bills! NOT. Our installers seemed nice enough, and was told by our rep that they'd install 15 windows a day, and would be done in 3 days. They came in and said they were replacing them ALL the first day?! I had taken the blinds down on my main and 2nd floors, but now had to hurry and do the windows in our walkout basement. It seemed impressive that they would do all the windows in one day, and finish all the trim the next, until the next few days came. We had trim that wasn't attached on 3 of the windows, only discovering one the next day as I began to stain all the trim and they came back the day after. A couple days later, I found they other two and they came back again. It wasn't until early December when I picked up over 35 screws from our rain spout in the front of our house. Then, in January I began to find nails AND screws on our deck, in the yard, etc. I have found 5 window cranks thus far in our rock landscaping also. I wouldn't mind picking some of these up, but when my 2 year is STILL finding them, it upsets me! I had talked to our rep in the fall and said he'd be happy to come over in the Spring and pick them up....and mid-summer, he still has yet to come by and do as he said he would. And all along, I get over half a dozen sales calls asking us if we'd like more services from Feldco?! I told them each time that we spent quite a bit of money on our windows and will be doing no more major projects for a couple years, but the calls kept coming! The $100.00 gift card they sent towards our next project made me even more upset since they haven't even rectified the issues we've had up until this point. The windows look nice, sure, but I can carry on a conversation with my with through them when she had to OPEN the old ones in order to talk to me before, so know the glass is very thin. I wished I had done more research on them before we signed as they seemed to get favorable ratings here, but was told the BBB Bureau had a poor rating because they used the word "FREE" in their advertising, as we were told by our rep. I'm beginning to think that is not the case. They may be OK to replace a couple windows, but I would refrain from replacing more than 10 as we have had no benefits to replacing all our windows up to this point.
Response from Feldco Windows Siding & Doors
"Thank you for taking the time to provide your feedback. We will make sure to share your concerns with the Operations and Management team and work at resolving any outstanding issues. Doug Cook President & Owner"
Amy J.
Jul 2013
We had received a positive word of mouth recommendation for Feldco which was why we had them on the list to call for an estimate. On two separate occasions, two different family members tried to set up appointments for estimates for several replacement windows in a condo unit. The person on the phone was not helpful, wouldn't set up an appointment and/or indicated that Feldco wasn't able to help us. I suspect that we would have heard an entirely different story if we could have actually gotten a salesperson in person to see the windows and provide an estimate. We went with a different company and are thrilled with the service and product we ended up purchasing.
Response from Feldco Windows Siding & Doors
"Thank you for taking the time to share your feedback, we can’t learn and grow as a company without hearing from current and potential customers. Unfortunately, there are sometimes situations in which we can’t help every customer – based on the scope of the job or products requested. Perhaps we didn’t communicate that to you as well as we should have. Thank you for considering Feldco."
DIANNE Z.
Jul 2013
Their windows are excellent. So far I've had no problems. The door is tremendous. They stand behind their work and they have come out to adjust the door to make sure it was perfect. They are precise, timely, clean, and nice.
Response from Feldco Windows Siding & Doors
"Thank you for your feedback, we love to hear from our delighted customers. We are glad to know you found your Feldco experience to be pleasing. Our aim is to provide energy efficient products that provide safety, security, and comfort at affordable prices so it is a pleasure knowing that you are happy with your Feldco products. Thank you for trusting us with your window and door projects. Doug Cook President & Owner"
Ken L.
Apr 2013
Over all I would consider this a pleasant experience
Response from Feldco Windows Siding & Doors
"Thank you for taking the time to reach out, as we do appreciate all feedback. I am glad you found our salesman respectful and professional, as we pride ourselves on delighting customers – both current and potential. I am sorry you didn't find our windows to be of high quality, as we are at the forefront of window technology as it relates to energy efficiency. I do thank you for considering Feldco for your home renewal project, and thank you again for your feedback. Doug Cook President and Owner"
Dave C.
Mar 2013
we recieved a phone call from Feldco that our windows were in. we were having some other work done on our front porch and asked for a couple of weeks before innstallation. no problem call us when your ready, how nice is that a company working with and for the customer. when we were ready we made 1 phone call and the installation was scheduled. once again just like the last time right on timeand right to work. after removing some of the old windows of course here comes the rain, they were ready pulled a big blue tarp out of the truck and covered the openings that did not stop them from working great job just like the last time. we couldnt be happier if we had anymore windows to replace we would absolutly use Feldco again THANKS FELDCO!!!!
Response from Feldco Windows Siding & Doors
"Thank you for the great feedback! We are so happy to know that Feldco has left you delighted with your new windows. Your time and schedule are of the utmost importance to us, so we are glad to know you were happy with the time frame of your installation. Day in and day out we strive to delight each of our customers and it is nice to know that we were able to leave you feeling that way. Thank you for trusting Feldco with your home improvement projects. Doug Cook President and Owner"
Donovan K.
Mar 2013
The installs were friendly,professional and quick! I couldn't ask for betters installers or better looking windows!
Response from Feldco Windows Siding & Doors
"Thank you for your feedback, Member, we love to hear from our delighted customers! We are happy to know that you were pleased with the installers and the timely installation process, as we pride ourselves in taking the hassle out of home improvement projects. Glad to hear you are happy with your new Feldco windows as well! Doug Cook President and Owner"
Mitchell O.
Mar 2013
We had a slight issue with the fact that they couldn't get my existent storm door to fit when they replaced the original entry door. The door fit but the original storm door you know they had to take it off in order to put the entry door in it no longer fit because the opening was smaller than it had been. The price was fair.
Sonia D.
Feb 2013
We did not end up using/going with Feldco. We thought that they had a decent product, the sales guy was knowledgeable about windows, and the sales guy was nice enough. We ended up liking another similar product better and just didn't care for their "sales pitch". A little about our experience with Feldco.
First, we called for an appt. to get an estimate, the sale person was on time, he did his sales pitch, and gave us an estimate. Since they were one of the first estimates we got, we didn't know how that would compare to other companies, and we weren't ready to buy at that point. Even though we told them up front we we just in the looking stage, really didn't know what we wanted at that point, they still tried to give us the ol', "Well, if you buy today, we would be willing to take $XXX.xx off the sales price of the windows you want...and that is our "rock bottom" price. We can't go any lower than that". We said no thank you and sent the sales guy on his way.
Not long after their first visit, we got another call from their "sales manager". He came up with another "deal", if we bought by a certain date, they would take another $XXX.xx off their "rock bottom price". Since we were still in the looking stage, we told them, while it seemed like a good deal, we weren't ready to buy yet...so no thank you.
Not long after the 2nd call, we got another 2 or 3 calls from Feldco representatives asking if we had made any decisions yet. Each time we told them no...we were still looking. In one of the last calls we received from Feldco the rep said, if we could make a decision soon, they could take off more money off the order (I guess it would be their rock bottom, bottom, bottom price), as they could combine our order with a larger order, which would save them and us even more money. But in order to give us the "best deal" we had to make a decision in the next few days (they gave us about 3 days to make a final decision). We told them we could call them back in a couple of days with our decision. We called them back told them we were still looking...and please do not call us back until we had more time; we still received a couple more sales calls. Even after we went with another company, and even months after the other company installed our new windows, we are still getting sales calls from them.
In Feldco's defense, this must be a fairly common practice in window sales...where a salesman will give you their "rock bottom" price...but yet they will call you back within days with a "special deal" that will "save you even more money"; as every one of the window companies we got estimates from did the exact same thing. Long story short, the whole process is kind of frustrating, because you never really know if you are getting a great price, or if you are paying more than you should.
I think it would be much better if all these window companies were just plain up front with their prices. You know, tell the purchaser that the materials cost $X amount, the labor is going to be $X amount, they have to make $X profit, and this is the price they must charge. Instead, as I mentioned above, they give you their "best" price right away, then continue to call and offer different deals every time they call. Buying windows is almost as bad as buying a used car...but at least with a used car you know what the Blue Book value is before trying to make a deal. With windows, especially if you've never gone through this process before, it's hard to figure out whether you are getting a good deal or if you are being taken to the cleaners.
Overall, our experience with Feldco was good. Not great, but good. The folks on the phone were nice enough, the salesman seemed like a nice guy, they had good quality products, and they really seemed to stand behind their products. I realize times are hard for these companies, with the economy the way it is, and they are just trying to make a buck, but I think they need to scale back on the sales calls.
First, we called for an appt. to get an estimate, the sale person was on time, he did his sales pitch, and gave us an estimate. Since they were one of the first estimates we got, we didn't know how that would compare to other companies, and we weren't ready to buy at that point. Even though we told them up front we we just in the looking stage, really didn't know what we wanted at that point, they still tried to give us the ol', "Well, if you buy today, we would be willing to take $XXX.xx off the sales price of the windows you want...and that is our "rock bottom" price. We can't go any lower than that". We said no thank you and sent the sales guy on his way.
Not long after their first visit, we got another call from their "sales manager". He came up with another "deal", if we bought by a certain date, they would take another $XXX.xx off their "rock bottom price". Since we were still in the looking stage, we told them, while it seemed like a good deal, we weren't ready to buy yet...so no thank you.
Not long after the 2nd call, we got another 2 or 3 calls from Feldco representatives asking if we had made any decisions yet. Each time we told them no...we were still looking. In one of the last calls we received from Feldco the rep said, if we could make a decision soon, they could take off more money off the order (I guess it would be their rock bottom, bottom, bottom price), as they could combine our order with a larger order, which would save them and us even more money. But in order to give us the "best deal" we had to make a decision in the next few days (they gave us about 3 days to make a final decision). We told them we could call them back in a couple of days with our decision. We called them back told them we were still looking...and please do not call us back until we had more time; we still received a couple more sales calls. Even after we went with another company, and even months after the other company installed our new windows, we are still getting sales calls from them.
In Feldco's defense, this must be a fairly common practice in window sales...where a salesman will give you their "rock bottom" price...but yet they will call you back within days with a "special deal" that will "save you even more money"; as every one of the window companies we got estimates from did the exact same thing. Long story short, the whole process is kind of frustrating, because you never really know if you are getting a great price, or if you are paying more than you should.
I think it would be much better if all these window companies were just plain up front with their prices. You know, tell the purchaser that the materials cost $X amount, the labor is going to be $X amount, they have to make $X profit, and this is the price they must charge. Instead, as I mentioned above, they give you their "best" price right away, then continue to call and offer different deals every time they call. Buying windows is almost as bad as buying a used car...but at least with a used car you know what the Blue Book value is before trying to make a deal. With windows, especially if you've never gone through this process before, it's hard to figure out whether you are getting a good deal or if you are being taken to the cleaners.
Overall, our experience with Feldco was good. Not great, but good. The folks on the phone were nice enough, the salesman seemed like a nice guy, they had good quality products, and they really seemed to stand behind their products. I realize times are hard for these companies, with the economy the way it is, and they are just trying to make a buck, but I think they need to scale back on the sales calls.
Janella B.
Feb 2013
We decided to replace a large front picture window - approximately 56" H X 80" W.
Gary from Feldco was friendly but professional and provided the most reasonable estimate; with no 'after or hidden costs'. He made several different suggestions to replace the previous single picture window. He met us at the Feldco showroom a day or two later so we could actually see the product before placing order.
The gentlemen that installed the window were also very professional. Their work was exemplary - very neat & clean; there was no trace of the removal of old window or any mess left behind from the work they performed. The window replaced and trim provided blended perfectly with the trim of the house.
This new window has really enhanced the appearance of both the outside and inside of the house. I would (and already have) recommended Feldco to several friends, neighbors, & relatives.
Awesome job Feldco!
Gary from Feldco was friendly but professional and provided the most reasonable estimate; with no 'after or hidden costs'. He made several different suggestions to replace the previous single picture window. He met us at the Feldco showroom a day or two later so we could actually see the product before placing order.
The gentlemen that installed the window were also very professional. Their work was exemplary - very neat & clean; there was no trace of the removal of old window or any mess left behind from the work they performed. The window replaced and trim provided blended perfectly with the trim of the house.
This new window has really enhanced the appearance of both the outside and inside of the house. I would (and already have) recommended Feldco to several friends, neighbors, & relatives.
Awesome job Feldco!
Response from Feldco Windows Siding & Doors
"Thanks for the review! We appreciate your feedback and love hearing from delighted customers. We are glad that you are happy with your Feldco experience, as we pride ourselves in our professionalism. We also love to hear how happy you are with your window. Thank you for the picture, the detail looks great. Thanks for trusting us with your window project and for referring us!"
Michelle B.
Jan 2013
Overall we are extremely happy with Feldco. The installation was extremely professional.
HATHIBELAGAL R.
Dec 2012
The work was carried out professionally starting from the initial
quotation to the final execution. I am very satisfied with the price,
quality and responsiveness of the staff from Feldco
quotation to the final execution. I am very satisfied with the price,
quality and responsiveness of the staff from Feldco
Henry K.
Nov 2012
I called the Feldco Milwaukee office to set up an appointment for an estimate, but apparently because my home is located close to the Illinois boarder, the estimate and work was assigned to the Chicago office.
The estimator was on time and knew his product.
Feldco has two grades of vinyl siding, the top grade has attached foam backing and a thicker vinyl while the other does not have the attached backing, but rather a slide in type and is not as thick.
The estimator made his presentation, concentrating on the top grade, and, while not saying so, showed me the advantages of this product. He then gave me a price for both grades.
After I rejected his prices and told him I was not interested in the top grade product, we talked about the less expensive product.
He told me he could not lower the price anymore but if he called his boss, maybe he could do something. To make the story short, I believe the call was a ruse, we settled on a price.
The company had to send, as part of their service, another estimator to verify the measurements and then set up an installation time.
Feldco worked with me to allow time for me to remove the old siding and arrived when they said they would.
All work was completed satisfactorily and in a very short time. The installation crew kept.and left the work site clean.
The only problem we had with the crew was that they did not respect the flowers that we had planted along two sides of the home.
They trampled all of the plants in two 18' by 3' planting areas next to the house, except a large (6' high by 3' wide) rose bush.
All in all, I am happy with the product and service provided.
The estimator was on time and knew his product.
Feldco has two grades of vinyl siding, the top grade has attached foam backing and a thicker vinyl while the other does not have the attached backing, but rather a slide in type and is not as thick.
The estimator made his presentation, concentrating on the top grade, and, while not saying so, showed me the advantages of this product. He then gave me a price for both grades.
After I rejected his prices and told him I was not interested in the top grade product, we talked about the less expensive product.
He told me he could not lower the price anymore but if he called his boss, maybe he could do something. To make the story short, I believe the call was a ruse, we settled on a price.
The company had to send, as part of their service, another estimator to verify the measurements and then set up an installation time.
Feldco worked with me to allow time for me to remove the old siding and arrived when they said they would.
All work was completed satisfactorily and in a very short time. The installation crew kept.and left the work site clean.
The only problem we had with the crew was that they did not respect the flowers that we had planted along two sides of the home.
They trampled all of the plants in two 18' by 3' planting areas next to the house, except a large (6' high by 3' wide) rose bush.
All in all, I am happy with the product and service provided.
Gricelda E.
Oct 2012
The person that came to meet with us this second time stated that the pervious representative was a lower level staff and had made a mistake and left some costs out. He took the old quote away, gave us a new quote for the previous estimate and the additional items we were interested in purchasing. The cost seemed kind of high considering the reviewes on this page and I just didn't feel comfortable with the fact that the quote could increase that much and it could just be explained by it was a mistake. Didn't feel comfortable with the honesty level, we are looking to replace all our windows and doors, so we'll keep looking for a company.
Response from Feldco Windows Siding & Doors
"Customer, We wanted to take this opportunity to respond to your recent post, and address the concerns regarding the quotes you received. It appears that the first proposal we provided to you was for fewer products. When we came out for the second estimate, there was a greater amount of products for which prices were provided. The proposal at this visit included the price for a Patio door and 5 windows. The overall difference in price from the time of the first proposal to the second was a result of more products being included. Please be assured we strive to delight all current and potential customers, and wanted to make sure the difference in price was explained. Both proposals provided to you were fair and included the promotional discounts being offered at that time. We sincerely hope you reconsider Feldco for any future home renewal projects. Thank you for your time."
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FAQ
Feldco Windows Siding & Doors is currently rated 4.1 overall out of 5.
Feldco Windows Siding & Doors accepts the following forms of payment: CreditCard
Yes, Feldco Windows Siding & Doors offers free project estimates.
No, Feldco Windows Siding & Doors does not offer eco-friendly accreditations.
No, Feldco Windows Siding & Doors does not offer a senior discount.
No, Feldco Windows Siding & Doors does not offer emergency services.
No, Feldco Windows Siding & Doors does not offer warranties.