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Geek Squad - Best Buy

Founded 1994 • With Angi since November 2001

4.2

(13) Verified Reviews

Computer Sales
TV Sales
TV Repair

Description

Local Expert Geek Squad Agents are here to install, set up, and repair your Appliance or TV. We repair most major Appliance and TV brands regardless of where they were purchased. Work is guaranteed for 90 days. We also offer a variety of computer & repair services. Check us out online, by phone, or at over 1,100 Best Buy stores. ...

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Verified Reviews

A few reviews for this pro...
3.0

07/31/2015

In just one year, I have had 3 separate geek squad agents in my home. They are fairly technologically savvy, but they don't know everything. One agent actually changed some settings on my speakers which resulted in them not working while on DVD mode. I had to hire them again in order for them to fix the issue. The 3rd agent explained to me that I should not have been charged for the service the th...

Description of Work
trouble shoot audio issues

Category appliance sales

3.0

08/09/2012

I am not happy because I am still facing issues with the audio, so I will probably find somebody from Angie's List to come and take a look at that. They did a good job, but they had to put the screen and adjusted the protector. Then they had to put the speaker, and they did all that, but the sound is still not high definition and I still don't get that theater effect. I missed that initially. I di...

Description of Work
I hired Best Buy to install the home theater system, which I bought myself.

Category home theater design

5.0

08/08/2008

My experience with them was good. We have used them before and we have always been happy. I would recommend them and use them again in the future.

Description of Work
I bought a printer from them.

Category computer sales

5.0

10/31/2006

The sales staff was extremely knowledgeable and able to answer all of my questions. They were educating me about computer purchases the entire time.

Description of Work
I purchased a new computer.

Category computer sales

4.0

01/14/2006

Best Buy performed this service over a weekend since the computer was needed on Monday. They completed the desired work but at a cost premium. There have been no subsequent signs of the virus since they completed the repair.

Description of Work
The Best Buy Geek Squad was contracted to provide laptop computer diagnostics and removal of a virus that was significantly slowing the machine down.

Category computer repair

4.0

11/09/2001

IT'S A GOOD COMPANY BUT SALES PEOPLE WERE OVER ATTENTIVE.

Description of Work
THEY HELPED ME LOOK AT STEREOS AND STUFF.

Category appliance sales

3.0

11/09/2001

THEY WEREN'T VERY GOOD ON THEIR REBATES.

Description of Work
A REFRIGERATOR

Category appliance sales

5.0

11/09/2001

I GOT VERY GOOD SERVICE AND I FELT I GOT THE BEST DEAL.

Description of Work
BOUGHT MAYTAG WASHER AND DRYER

Category appliance sales

4.0

11/09/2001

unknown

Description of Work
I BOUGHT A TV.

Category appliance sales

4.0

11/09/2001

unknown

Description of Work
PURCHASED 3 AIR CONDITIONERS AND A DISHWASHER

Category appliance sales

    Services Offered

    Appliance and TV repair, major brands, whether purchased at Best Buy or anywhere else. Delivery and Installation services available for your appliance and HT purchased at Best Buy. Appliances: Refrigerators, Washer/Dryers, Ranges (gas or electric), Dishwashers, Microwaves. TVs: LEDs, LCDs, Plasma, Flat-Panel, Smart TVs, including older TV models. Computer & Repair Services, most brands, whether purchased at Best Buy or anywhere else.

    Services Not Offered

    unknown

    General Information
    Free Estimates
    No
    Eco-Friendly Accreditations
    Yes
    Payment Options
    Check, Visa, MasterCard, American Express, Discover, Financing Available
    Warranties
    90 days