Northshore Saws & Mowers

Turned the lawn mower in and told the man behind the counter that I had put in a new plug and recently a new air filter on the mower and it didn't seem to help the difficult starting . Waited a week and was called on a following Saturday to come and pick up the mower. Arrived and reviewed the invoice. The mechanic had put on a new air filter and charged me $5.73. I told the guy at the counter that I had placed a new filter on the mower about a month prior and that I didn't need a filter. He claimed it was dirty....but didn't hesitate to refund the $5.73 - maybe because there was another customer behind me listening to the conversation AND my original filter was not that terribly dirty as it was only about a month old. It should last a full summer, maybe two summers of cutting grass. Although there is a sign that says the going rate is $65 an hour and that there is an environmental fee for gas, etc. it does not show the price of a $6 add on. I asked about this up front when I dropped the mower off and was told what the fee was, but I had to ask. I would take a product back to get fixed again, but I would be careful as to what it needed. I know the basics of an engine and how to give it preventative maintenance. Anyone how knows nothing about and engine is at the mercy of the mechanic and his integrity or the lack of. It is very easy to claim something was wrong and to "pretend" to fix it with the accompanying charge. Let the buyer beware and if one finds a trustful mechanic, stick with him over time.

They were awful. I could not believe how unprofessional they were. They were absolutely terrible. They came to my house and picked up two riding lawn mowers and two push mowers. I told the driver what I wanted done and I also called the office to tell them what I wanted. They said they would call and tell me what was wrong. I waited a month and didn't hear anything. This was in the middle of the summer and I wanted my mowers back. They had not done anything on them. They said they were ordering some belts. I had specifically told them I had belts and I told them what needed to be done. I went to pick them up and they wanted $75 for each machine for diagnosing the problem. They hadn't done anything and they wouldn't let me have them until I paid. I had to have someone else fix the mowers. I checked on them and they didn't even have a state license at that time. The whole experience was bizarre and I would not use them again.