Eastside Exterminators

Bobby, from Eastside Exterminators performed remediation to our house today to keep mice from getting in.   Prior to his arrival, about a week ago, an inspector from the company came to our house and mapped all the areas where mice could be getting in.   When Bobby arrived, right on time, he had a map of our house, prepared by the inspector, and he was able to get right to work.   In addition to the areas that were mapped, Bobby found some other areas he thought needed work, and he just went ahead and did that too.

He was really a great guy, knowledgeable and personable.   He was very professional... and we feel really good that we're doing everything we reasonably can to keep mice from getting back in.

Thanks Bobby!

We have used Eastside for many years.  It is great that they almost always send the same service person.  He is extremely professional and diligent in his work and takes pride in protecting our house.  
What finally got me to write a review was this week we had just finished having our roof redone when they did the service.  He was out there helping pick up the nails the roofers have left all over.

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I get a card on the front door saying they were here. It is a set payment. I think I pay $89 every three months or quarterly. I am satisfied with their services. The first time they came, they checked out the house and stuff and then, put on everything. Everything was pretty much on time. I like the work and the people I talk to.

They were very good. There was nothing that I disliked about their service. They were very friendly. The work turned out very well. They weren't any extra charges.

Eastside came out and did a rodent removal quote using a coupon I got here on Angie's List. We did not attend the appointment, my realtor did, since this was for a home inspection. For the coupon cost ($99) they provided a very detailed estimate that we were able to use in our home buying negotiation, and they would have lain traps except we asked them not too, since we didn't yet own the house. Ultimately we did not wind up using Eastside (we used a company recommended by our neighbors) but their quote spotted the same issues as the winning bid, and was the same price. Many pest control places charge for just an estimate, so $99 (plus traps!) is a bargain.

Angel came to the house. He was very professional. Spent about an hour inspecting crawl space to investigate sounds we had heard in the walls. Turned out there was a large colony of rats living under the house. He took several photos and videos of the damage to show us. Identified several places where rodents could enter the crawl space and developed a plan to correct these problems.

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It went well. They did their job.

Great

It went very well.  My house is comfortable.  They did a good job.  It went fine.  When they left; everything was cleaned up and well done.  Their price is reasonable. 

This company came out on Christmas Eve and checked our entire house for rodents (i.e. crawl spaces, roof, attic. etc.) after a scare of scratching in the walls. The tech was super nice, thorough, and respectful, making sure to keep the dirt outside. He found no problems, which was refreshing because he could have totally preyed on our fears and told us we were infested. Turned out there may have been a squirrel on the roof outside my window making the scratching noise.
I would definitely call them again.

It was great. Right after we purchased it, we scheduled it. They came right out and very prompt. They did exactly as they said. Scheduling was great. They did everything that they said they would do in a timely manner. I was very pleased with them. I will absolutely use them again.

I chose them because they could come right away. Half of them were really good and half of them were just kind of ordinary. I told them I don't want them park near the house or the rental house or anywhere that's connected to the and they complied with that and were very good and I liked that. I have no idea if it works or not but evidently, there are no bed bugs now because the employees are not complaining. First, they came and checked it out then they came back and did this big job and then they waited awhile and they came back and had the boys pack all their things up again and went over it again so I guess they were fine. They knew what they were doing. I guess they were very good. They had a change of workman or something and I kind of didn't like that but then after we got going, they were very good. As far as I know, they did a good job. The boys packed all their things in these big black bags. The guys were very nice. Everything is fine. I don't have any complaints on them so they're fine. I would use them again.

Eastside Exterminators is fabulous! Professional, friendly, and informational. Everyone I dealt with in their office, from the person answering the phone, to the inspector, to the insulation installers, to the rat-proofing expert were all knowledgeable and great to work with. I continue to use their services for traps and removal services. And best of all, still no rats in the crawl space!

I would definitely use them for any future pest issues.

Thorough, respectful to property, professional and polite. Communicated well. Still some work to finish, but so far I am please with my experience with this company and the team of workers that have been out to my home.

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They did an inspection and an attic cleaning which was a further service.

Todd is awesome, would recommend to anyone!

The service went fine. They did a decent job. There was one worker that came out. He was fine and he seemed pretty proficient. The work was completed promptly. Most of the feedback was positive.

The staff was wonderful - very thorough, informative and punctual - actually, they were generally early, and called in advance to see if an early arrival was OK.

I purchased this service on an Angie's List coupon deal. This was one of two Angie's List coupon purchases I made in the last two years. Both experiences, though different providers, were similar. As a result, I will not make any more Angie's List coupon purchases.
My objective in purchasing this $99 coupon was simply to get a general sense of if our house had any rodent problems rearing-up, or not, and what to do if we did. Our house is small, 660 Sq feet, one story with a lower crawl space and an attic. Not much to inspect. The Angie?s List coupon seemed, after my extensive review of the terms and conditions, a good spend considering our small size. Scheduling was a bit wonky but ultimately, the day of the appointment the technician was punctual, professional, and polite.
The inspection yielded little information or next steps we needed, or did not, need to take. I learned little about our need for rodent control, or not. Instead, the information the technician delivered was perfunctory and limited, and the visit felt more like a marketing ploy (that cost me $99) to pitch monthly subscription services or a larger scope of services. Post visit, with help from someone else, we learned what we needed to know to make immediate decisions about rodent control. We had no evidence that rodents had been successful entering either space and we could feel safe holding steady as is. 
In summary, I'm not certain what I was less impressed by: the coupon service Angie?s List negotiated or the provider?s decision of how to treat customers who purchased this coupon. Since these types of promotional arrangements are often a customer?s very first experience with a provider, to then deliver almost nothing for the time and money the customer gave reflects a short term view of a customer?s value. After all, I own a home and I hate doing the inspection or any pest control myself. If that experience had gone well,  I likely would of had the provider out year after year and gladly paid for the service without a discount.
Still, my final and only standing opinion is this: that because in the long run this was not a unique Angie?s List coupon experience, my only decision was, "No more Angie?s List coupons". I leave it on the table that this provider could be excellent at their technical services: rodent and pest control.