DryTime Restoration LLC

Sewer Cleaning, Drain Pipe Installation, Mold Testing & Remediation,

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

We're standing by, 24/7 to take your call! Dial 1-(844)-MY-DRY-HOME (1-844-693-7946). DryTime Restoration LLC is a true one-stop, start-to-finish water damage mitigation and restoration company, serving the greater Portland Metro and Southwest Washington areas. Locally owned and operated, we offer NO OBLIGATION INSPECTIONS, guaranteed 90-minute arrivals, and a full range of services for any type of water, sewage, mold or storm-related loss. Our technicians are certified through the IICRC for Water Damage Restoration and Applied Structural Drying, and are equipped with the most advanced equipment available. Our mission is to provide the utmost in customer service. We work for you, and you alone. Our commitment to you: No cut corners!

Business highlights

12 years of trusted experience
Emergency Services Offered

Services we offer

Water Damage Mitigation & Restoration, Structural Drying, Clean Water & Sewage Extraction, Drainage & Sump Pumps, Disinfecting & Sanitation, Interior Leak Detection.

Services we don't offer

We offer a full range of restoration services. If you have a specific need, please don't hesitate to ask.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.865 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
94%
4
2%
3
2%
2
0%
1
3%


Rating CategoryRating out of 5
quality
4.9
value
4.6
professionalism
4.8
responsiveness
4.8
punctuality
4.9

Filter reviews by category

Showing 51-65 of 65 reviews

Judith F.
09/2021
5.0
Quickly and efficiently!
Description of Work: Removal of water flooding basement
Rating CategoryRating out of 5
Yes, I recommend this pro

CARROLL W.
06/2017
5.0
Daniel and Victoria Culley responded immediately to our call and were there the next day. (We already had a plumber in to stop the leak) They and their team worked quickly and long hours to stop the damage and get it dried out. Daniel was very good at explaining the process and Victoria was always super responsive to any question I had. They came by to check on the drying out process and gave us status reports each time, confirming when they arrived and left and that the house was locked back up. They handled all the details (Such as ordering a storage unit for our furniture that they moved out) with the insurance company and really helped keep the stress level down with a positive, communicative attitude. They and their team work hard for you. I would recommend them to my friends and family
Description of Work: We had a huge water leak under our house that wen undetected for quite a while. The entire subfloor was saturated as was all the insulation. Everything under the house had to be removed, all the flooring and the cabinets on the ground floor had to be removed as well as base boards and some parts of the drywall and casing around the doors. Then the subfloor and crawl space had to be dried out before reconstruction could begin.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$19,600

Response from DryTime Restoration LLC
Thank you, [Member Name Removed], for your kind words! We love to hear feedback like this from our customers!

Dena R.
04/2017
5.0
I want to thank Benjamin and Daniel for the prompt response regarding our water damage. They were both very informative about the process and dealing with our homeowners insurance claim. Want to give a special shout out to the team working on site. All of them were incredibly professional, understanding, and respectful. Adam - you are awesome for listening to my worries. Isaac and Joe - thank you so much for everything. You were all really great to work with. :D
Description of Work: Water damage restoration.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from DryTime Restoration LLC
Hi [Member Name Removed]! Thank you for taking the time to write such an awesome review! This feedback means so much to us!

Brendan K.
04/2017
5.0
Daniel with Drytime was very professional, knowledgeable and punctual. He would always call ahead before checking readings on his equipment. Definitely use him again if needed.
Description of Work: Dried out kitchen due too water damage.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from DryTime Restoration LLC
Thank you, [Member Name Removed], for taking the time to write us a review! Very glad that we were able to meet and exceed your expectations!

Gwen H.
03/2017
5.0
My insurance company called Daniel at Drytime directly and informed them that I was leaving work to meet the plumber and needed a consultation ASAP. Daniel met me at the house within 1 hour. He was knowledgeable and had all the tools to measure the amount of water damage I was dealing with. He was a great communicator and told me exactly what needed to be done and his plan to accomplish the water restoration process, He delivered and installed dryers and humidifiers right away. he also took care to put plastic runners over my carpet as to protect from workers coming into my home. It took about 8 days to completely dry out and Daniel communicated with me every step of the way, checking in and measuring every few days. I highly recommend Drytime. I would not hesitate to use them again, Thank You Drytime for a job well done k
Description of Work: I woke up to a downstairs bathroom water leak in my ceiling. My ceiling and walls were purging with water, Having no idea what work I needed, Drytime was recommended by my homeowner insurance company,

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Response from DryTime Restoration LLC
Thank you, [Member Name Removed]! We loved working with you, and are glad that you are so pleased with the service you recieved!

Randy S.
03/2017
5.0
The whole experience was very smooth and no pressure whatsoever. It's hard to come by and honest business who generally wants to help people. Dry time is one of those businesses that puts their customers first.
Description of Work: These guys are amazing! They were very knowledgeable and professional. They will give you a free estimate and totaly diagnose the problem at hand. They save me from making an insurance claim and showed me how to fix the problem. I would recommend this business to anybody anytime.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from DryTime Restoration LLC
Thank you for the review! It was great meeting you!

Ken W.
02/2017
5.0
We had a big leak in our kitchen, and DryTime was excellent at working with us and our insurance company to get the job done quickly and right. They were responsive and professional from start to finish. When it comes to repairs, I'm usually afraid of bringing in a team that promises a lot and delivers poorly - this was NOT the case with DryTime. They were great!!
Description of Work: Their experts worked with us to find everywhere the water had been and worked with us to make things right.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from DryTime Restoration LLC
Thank you, [Member Name Removed]! It was great working with you guys as well. All the best!

Matthew R.
01/2017
5.0
Daniel and team were available very quickly and they came out to diagnose the issue and figure out how much damage was present. Once they found the leak they mitigated initial damage to the wall and structure and then immediately set up a sealed-off containment enclosure around the damaged wall and started up fans, dehumidifier and an air scrubber to get things dry. Daniel explained things in great detail to us which was very reassuring. He handled things so well and made things super smooth for us. We will be calling him again if we ever have an incident needing his company's expertise!
Description of Work: We had a leak in our house that drenched drywall and some structural wood that needed to be dried out.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from DryTime Restoration LLC
Thanks, [Member Name Removed], for trusting us with your home, and for taking the time to write a review! Very glad we performed at a level that met all of your expectations!

Michelle G.
01/2017
5.0
Daniel came out the day we called to give us a quote and began almost immediately after we gave the go ahead. While his quote was a bit higher than the other quote we got, he was much more thorough and accurate in his quote. He kept apologizing for the delay in starting the drying process which was only 1 day after he began the work. I didn't consider that much of a delay considering he began work the day after we told him we wanted him to do the job. Another company didn't even call us back to schedule a quote for 5 days. He handled everything with our insurance adjuster which was a huge relief! The drying took quite a bit longer than expected, but to no fault of Daniel. He checked it regularly and did everything he could to expedite the process. Daniel and Victoria were nothing but respectful of us and our home. They always protected our other flooring and left things neat and clean. While they often didn't make it to our house at the original time they were scheduled to be there, they were always in contact with us to let us know what was going on. Communication is extremely important and they did a great job in keeping us informed. Thank you Daniel and Victoria for making a horrible situation less stressful!
Description of Work: Cleaned, repaired and dried floors in our bathroom and crawl space due to a leaking toilet.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$7,000

Kas A.
12/2016
5.0
Daniel ROCKS! I feel like I've had a master class in water damage mitigation! He fully explained the process from start to finish. He was patient with my questions and answered each one. Now I understand exactly the process, how long it takes, insurance issues, getting the rebuild....everything from start to finish. The kicker in Daniel taking a lot of phone time to give me this master class????? He works in Washington State! He told me from the very beginning that he can't do the job because he doesn't have his paperwork yet to work in Oregon. Instead of telling me he couldn't do the job and goodbye, he took the time to teach me so that I could be knowledgeable in hiring someone else to do the job. That is rare based on my experience. Thank you, Daniel! Now I feel like I can help my elderly parents and protect their interests.
Description of Work: I called Daniel at Asher Mitigation Services, LLC about having water mitigation and repair work done on my 91 year old parents 1960's house. I had already had two other companies come and give bids and when I called Daniel, my head was swimming with doubts and questions about the process. The toilet seal in my parents house had evidently been leaking for a long time, causing considerable damage and some mold. The other company's, while very nice, didn't really explain the process or answer my questions in a way that fully helped me understand what we would have to go through to correctly fix the damage.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from DryTime Restoration LLC
All in a day's work! Thanks for taking the time to review us, it is genuinely appreciated!

Brenda A.
12/2016
5.0
Asher came immediately. They documented the problem. They spoke directly to my insurance adjuster. They communicated so well. I always knew what they were doing, why, how long it would take and when they would be at the house. They never disappointed me. Not once!
Description of Work: If you have a water problem, call the plumber then call Asher Mitigation. A pipe connected to my main water shut-off in the house broke. There was water damage everywhere--sheetrock, trim, carpet, hardwoods, underlayment, water under the house ...

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from DryTime Restoration LLC
Thank you for the kind words, and for taking the time to review us!

Stephanie O.
12/2016
5.0
It went extremely well. I was completely satisfied with the service I received.
Description of Work: I had a water heater drain that failed and dumped a lot of water between my floors and under my house. Daniel Culley of Asher Mitigation was very responsive, walked me through the process, dealt with my insurance company and kept me posted along the way. He and his team pulled out all the wet and damaged materials, setup drying equipment, pumped water out from under the house and measured moisture for days until everything was dry and ready for repair.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from DryTime Restoration LLC
Hi [Member Name Removed]! Thank you for the review, and for choosing us!

Billy M.
12/2016
5.0
It was an excellent process. Asher Mitigation was professional, gave us clear expectations on next steps and a timeline. They worked very well with our insurance adjuster and made sure that we were in the loop on everything discussed. We would definitely use them again.
Description of Work: Our dishwasher flooded our entire kitchen overnight. Asher Mitigation removed all of the damaged material and began the dryout process on the salvagable material.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from DryTime Restoration LLC
Thanks for the review!

GAIL B.
12/2016
5.0
Asher Mitigation is a stellar company to deal with. Daniel took care of all aspects of the dry out and clean up of all areas of my home damage by water leaking from damaged parts, including working exclusively with my insurance adjuster. I would highly recommend Asher Mitigation to anyone who suffers water damage in their home or business.
Description of Work: Dry out and clean up two separate water leaks on my main floor. One caused by a defective water pipe. The other one cause by a defective water line valve on my refrigerator.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Response from DryTime Restoration LLC
Thank you so much for taking the time to write us a review!

Lance B.
07/2015
5.0
Asher Mitigation was recommended by our insurance agent when I called to report water damage from a leaking water line in the our kitchen. I called Daniel, the owner of Asher Mitigation, and he was at our house the next day doing a thorough investigation to determine the extent of our water damage. He came back the next day and took out our kitchen cabinets, removed all of the water damaged wood flooring, and set up his heavy duty drying equipment to begin the dry out process. He carefully stored our cabinets out of the way and ready for the restoration contractor to reinstall later. Daniel was extremely thorough with his communication during the "dry out" process. He explained how the machines worked and was right on the money when he told me how long they would need to be in our house (keeping it a toasty 90 degrees!) to effectively dry out the subfloor and our crawl space under the house. He made sure to show me all the readings on his high tech moisture meter each day, so I was comfortable that everything was dried out appropriately. He also pointed out some things for me to point out to the restoration contractor, to make sure they were fixed. I was also thankful that he took on the responsibility of staying in constant communication with our insurance adjuster, making that something I didn't have to worry about. Daniel was done with his work in one week and our house was ready for the restoration contractor. The contractors even took the time later to let me know how nicely the cabinets were removed with zero damage and how well everything was organized to make the reinstallation smoother, which apparently is not the norm with some other water mitigation companies. Asher Mitigation is a relatively new company, but Daniel is very well trained, licensed and certified, and has plenty of experience in this field, as well as experience in the restoration contractor field. He's clearly been around this business for a long time for such a young guy and I felt like I was dealing with a 30 year veteran of the industry. I highly recommend Daniel Culley and Asher Mitigation.
Description of Work: water mitigation work

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,600

Response from DryTime Restoration LLC
Hi [Member Name Removed], thank you so much for your review!
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Contact information

PO Box 821696, Vancouver, WA 98682

http://www.drytimerestoration.com

Service hours

Sunday:
12:00 AM - 12:00 AM
Monday:
12:00 AM - 12:00 AM
Tuesday:
12:00 AM - 12:00 AM
Wednesday:
12:00 AM - 12:00 AM
Thursday:
12:00 AM - 12:00 AM
Friday:
12:00 AM - 12:00 AM
Saturday:
12:00 AM - 12:00 AM

Licensing

Bonded

Insured

Licensed*

Trade License Number
DRYTIRL830BD
Trade License Locale
WA
Trade License Authority
Washington: Contractors
Trade License Expiration
04/18/2025

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Sewer Cleaning,
Drain Pipe Installation,
Mold Testing & Remediation,
Water & Smoke Damage

FAQ

DryTime Restoration LLC is currently rated 4.8 overall out of 5.

Sunday: 12:00 AM - 12:00 AM

Monday: 12:00 AM - 12:00 AM

Tuesday: 12:00 AM - 12:00 AM

Wednesday: 12:00 AM - 12:00 AM

Thursday: 12:00 AM - 12:00 AM

Friday: 12:00 AM - 12:00 AM

Saturday: 12:00 AM - 12:00 AM

DryTime Restoration LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, DryTime Restoration LLC offers free project estimates.
Yes, DryTime Restoration LLC offers eco-friendly accreditations.
Yes, DryTime Restoration LLC offers a 10% senior discount.
Yes, DryTime Restoration LLC offers emergency services.
Yes, DryTime Restoration LLC offers warranties.
DryTime Restoration LLC offers the following services: Water Damage Mitigation & Restoration, Structural Drying, Clean Water & Sewage Extraction, Drainage & Sump Pumps, Disinfecting & Sanitation, Interior Leak Detection.
We offer a full range of restoration services. If you have a specific need, please don't hesitate to ask.

Contact information

PO Box 821696, Vancouver, WA 98682

http://www.drytimerestoration.com

Service hours

Sunday:
12:00 AM - 12:00 AM
Monday:
12:00 AM - 12:00 AM
Tuesday:
12:00 AM - 12:00 AM
Wednesday:
12:00 AM - 12:00 AM
Thursday:
12:00 AM - 12:00 AM
Friday:
12:00 AM - 12:00 AM
Saturday:
12:00 AM - 12:00 AM