
Cascade Fence and Deck
About us
Established in 1997. Cascade Fence and Deck has evolved to become the leading local fence and deck businesses for the amount of reviews we have online. For the last 27 years, our team has been setting a new bar for customer service and satisfaction in the Portland Metro Area. Our recipe for customer service success is by having a tremendous team that truly cares about each other and the customers we work for. Our culture has been first and foremost for us and what we have found is "Happy employees = Happy customers".
Business highlights
Services we offer
Decks: Composite Decking, Hardwood Decking and Cedar Decking. Patio Covers: Wood Frame and Acrylite Patio Covers Railings: Glass, Aluminum, Cable, Wood and Vinyl Railings. Fencing: Wood, Vinyl, Chain Link, and Ornamental Fences. If you have a special project you don't see listed, give us a call, it doesn't hurt to ask!
Services we don't offer
We currently do not offer fence or deck staining, power washing, cleaning, or "field fencing" (T-Posts & Wire).
Amenities
Eco Friendly Accreditations
Yes
Free Estimates
Yes
Warranties
Yes
Accepted Payment Methods
- PayPal
- Financing Available
- Check
- CreditCard
- 18
Assorted photos uploaded by Cascade Fence and Deck
- 49
Lake Oswego, OR | Composite Voyage Tundra | Cable Railing | Multi Level | Steel Frame
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
97% | ||
2% | ||
1% | ||
0% | ||
1% |
Filter reviews by service
They were by no means the lowest bidder. In fact, they were the highest by nearly $ 900.00 but their thoroughness, positive Angie's list ratings and availability made all the difference. They were the only company whose work schedule matched our availability.
The scope of work took two complete days and we couldn't be happier with the performance. The team was courteous, respectful, on time and cleaned up afterwards. No problems at all. We feel we got what we paid for and more.
Good work!
"Thank you for your review! We are so glad you had a positive experience. We really enjoyed getting the opportunity to work for you. Please let us know if there is anything else we can help you with in the future."
Cascade Fence and Deck did a great job with my fence! Over the course of two days, the old fence was taken down and hauled away; new posts were dug; and the new fence was installed. It really makes the property look so much better. The crew even trimmed some of the overhanging bushes from a neighbor's yard that were encroaching on my yard (and fence). They took away all the brush that they cut. The whole area was cleaned up after the work was done. Each one of the crew was very polite and put up with my questions. I would hire them again!
"Thank you for the wonderful review! We are so glad that you are happy with your fence. Please let us know if there is anything else we can do for you!"
After receiving all of the quotes, we liked what Cascade Fence and Deck offered and felt that we were getting the best deal for the type of fence we were buying. I contacted Kurt and arranged to make the deal. He seemed genuinely pleased to get our business and guided me through the payment process. Cascade required half down, half upon completion. The payment process online was easy and by the next morning, I received a call from the scheduling office setting up the installation for 5 days later.
Cascade performed the installation on two separate days: Tuesday, they removed the old fence and set the metal poles, and Thursday, they installed the fence and gates. The crew was friendly and efficient and if I hadn't contacted them when they arrived, I might not have known that they were even there. When finished, one of the installers provided me with a sample board to experiment with different stains and paints.
Cascade installed their "Silver Star" style fence with 2 gates. The fence posts are galvanized steel set in concrete, rails were fir, and the pickets were dog eared and unstained. The gates are steel frame with fir pickets. Cascade drilled into the driveway to set the posts for the vehicle gate. The hardware used appears to be of good quality.
Overall, my experience with Cascade Fence and Deck was fantastic. This is my first time buying a fence, so there was a little sticker shock, but like I said, they weren't the most expensive, and I believe that the product they installed is superior to the other vendors we contacted. All around, the service provided was top notch and I will be using them again when we choose a front fence.
"Thank you for taking the time to leave us a review. We are so glad that you are happy with your fence and we were able to provide you with the level of service we pride ourselves on. We look forward to working with you in the future!"
"Thank you for your review! We are so happy that you are pleased with your fence, and we were able to meet your needs. We look forward to working with you again in the future!"
"Thank you for your review! We are so glad you are happy with your experience with Cascade Fence and Deck. It was a pleasure working with you. Please let us know if there is anything else we can do for you."
When I did not hear anything back by Wednesday, 2/17, I called there office to see what was going on with my estimate. They said they would have estimator, Kurt Johansson, call me. No call back but on Thursday, 2/18, I received an email from him saying that they could not install the custom fence we had discussed. If I wanted to pick one of their standard fences, I should contact him. Bottom line, I don't get a fence I want but if I want to pay a couple of thousand for one of their fences, they would consider taking my money.
If you want anything different, forget this company.
"We apologize for the miscommunication. We regret that we were not able to offer the product you were after. Best of luck on your project!"
"Thank you for your review! We are so happy that we were able to meet your needs and that you are happy with the finished project. We enjoyed working with you."
"Thank you for your review and for the opportunity to work for you, it was a pleasure. We are so glad that you are happy with the final product. If there is anything else we can do for you, please let us know!"
"Thank you for your review. We enjoyed working with you and are so happy you are satisfied with your fence."
caught under it. Did every thing I asked. Were very professional and efficient
"Thank you so much for your kind words. We are so happy that you are pleased with the final product. We hope you (and your puppy) enjoy the fence for many years to come. Please let us know if there is anything else we can help you with!"
"Thank you so much for your kind words. We are so happy that you are pleased with your fence. If there is anything else we can do for you, please let us know."
I am quite impressed with the appearance of the black chain link fence. I needed it to secure the kennel area of my property, and I wasn't concerned that much about how it looked. It actually looks pretty classy, and I think it will improve the value of my property.
"Thank you so much for your great review. We truly appreciate our great customers, like you. Please let us know if there is anything we can do for you in the future."
"Thank you for your review. We are so happy that you are satisfied with the final product. If there is anything else we can do for you, please don't hesitate to ask."
"Thank you for your kind words. We are so glad you are happy with your final results. If you have any issues please let us know and we will be sure to take care of the problem immediately."
"Thank you so much for your wonderful review. Our customers are so important to us, so we always do our best to give them exactly what they have asked for. We are so glad that you are happy with your railing and we look forward to working with you in the future."
"Thank you for your great review and kind words! We understand that projects can be time sensitive so we do our best to accommodate our customers needs. We are so glad you are happy with your fence and we hope your dog enjoys it as well."
"Thank you so much for your great review! We are so happy that you are pleased with your deck. Thank you for being so understanding about the railing mix-up, we do everything we can to make things right with our customers because we truly appreciate you. If there is anything else we can do for you, please let us know."
Licensing
Trade License Number
Trade License Expiration
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