BEYOND EXCELLENT!! Use them!! I have owned older homes in four states (VA, FL, IN and now WA) over the last 35 years and this is the absolutely most wonderful experience I have ever had in dealing with a construction contractor. We are new to Spokane and were nervous about finding a reputable contractor when our roof became damaged due to hail and roofers were in high demand. Big Dog owner Patrick Vedder and all members of the team(s) he utilized to tear off our roof and replace it were professional, respectful, responsive and took care to tend the finest of detail. For a most reasonable price that was quickly accepted by our insurance company, they used the highest quality 30+ year GAF shingles and provided added trim protections to the edge of the roof that nobody else in our neighborhood has! Even on the shed!! Patrick is an honest, transparent and ethical company owner. He worked immediately with our insurance adjuster to get a quote in, get approved and get the job done quickly in late fall before heavy rains set in. Clearly, we could not be happier. We will recommend Big Dog to everyone we know and will definitely use them for future housing improvements and renovations.