Seattle Superior Waterproofing

This is the second time I have had this issue and I was happy to know which contractor to call and what type of service to expect.  I returned to Seattle in the heavy rain we had a couple of weeks ago to discover that I had water leaking in my basement AGAIN.  At least this time, I knew who to call.  Seattle Superior Waterproofing was out the day after I called to see what was going on and give me a quote.  And, they were able to set a date for repair before they left.  The team was on time, professional, quick, pleasant and cost friendly.  While I hope I have no more leaks, I do know who to call if it happens again.
And, to ensure the record is straight, the leak was not where previous repairs had been.  I am happy to say that is still dry and I am hoping I am finally done with water in the basement.

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They have not called me and no one has showed up.

Even though he was unable to complete the inspection I purchased, he gave me referrals for other companies that could and spoke with me in detail as to potential avenues I could explore to resolve my issues.  I felt he was very helpful, courteous, prompt and professional.  I'd use Seattle Superior Waterproofing again based on my experience with Galen.

He did an inspection of everything he could, but he wasn't able to get to all areas that needed inspection.

Reading the deal, it seemed like they would be capable of looking in my crawlspace under my bathrooms for leaks, but when I spoke with Galen on the phone, he said that was not something they do. He suggested I get a refund.

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The service provider said we were out of their area. As far as response time and professionalism it was very good!

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Great!  They showed up on time with a crew and got the work done with no issues.  Left the work area nice and clean of any work debris.  Definitely recommend this firm.  Estimate never changed and I was not pressured by Galen with his bid to get it done right away - instead he accommodated me without any complaints.

They did a great job.  Appreciated the affordable options that were offered and will use their service when my tenant leaves the unit.

we have not been able to have the work done yet.  But when we do we will  use this person.  Very nice .

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The service turned out very well. They inspected the water heater because I had rusty water   coming out. I even purchased a new water heater from them afterwards. They may have also repaired a leak in the kitchen faucet. The technician was on time and seemed to know what he was talking about. Scheduling was very easy.

It turned out great.  The work was great.  We were very happy.

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I need to have a horizontal crack in the wall repaired so they advised that I actually need to use a foundation repair company.  He said they are more of a waterproofing company so I was not able to use this provider but he was really nice and followed up with me promptly.  No complaints about this provider.

He was very responsive, and came out quickly. He asked a lot of very pertinent and probing questions about the amount of water in the basement, when it happened (in terms of the water coming in versus when and how much it was raining inn the days prior, etc.), and so on. He looked inside and outside.
We had a long discussion about options, and was honest about what it would cost if I chose to use his services. But what most impressedme was that he was honest enough to tell me that I probably could get away without using him, if I re-directed the gutter downspouts and did some other things on my own. This way, if it worked, I saved the time and expense, and if it didn't, well, then I could call him back and have him come out and do his thing.
He was professional and honest, and if I ever do need someone to come in and tear up my basement to add drainage, I will not hesitate to call him.

It went real well. He was really good. The price was good. I would use them again.

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