ABC Appliance

Great service at a reasonable price. I will definitely use them again.

Quick, efficient and no easy to work with. No problems at all.

They answered my questions clearly & helped clear the frozen ice,

Fixed in 20 minutes

They did great work

The tech came out within the appointment window on 6/6/16. He assessed the dishwasher first and told me that it would be a better investment to replace the dishwasher than repair it. I appreciated his honesty. He then spent a long time with the dryer, trying to diagnose the source of a loud squeak. The squeak would occur in patterns, but the patterns would come and go. After taking apart what appeared to be most of the dryer, the technician diagnosed the issue as being the dryer's motor, which he replaced. Once the dryer was assembled again, the squeak was gone. Because it had seemed to take a long time to diagnose the issue, I asked if there was a warranty on the service. The tech quoted me 90 days. However, within about eight weeks, the squeak began to occasionally reappear, though never persistently or loudly. Then, close to the end of the 90 day warranty, the squeak started getting fairly bad again. I called ABC Appliance and left messages on the voicemail system on 8/29/16 and 8/31, then called and reached a live person on 9/1 to schedule an appointment for 9/6. On 9/6, a tech came out and spent about 30 minutes examining the Kenmore dryer. He then told me that they had "replaced all the moving parts" on the dryer in June (although the invoice only states that the motor had been replaced), and to call them again if the squeaking got worse, which I understood to be an extension of the original warranty, as no service was performed on 9/6. When I restarted the dryer with the wet towels we'd been using for the assessment, the squeaking was still bad. I left a message on the main contact number that nothing had been accomplished during this follow-up visit and I was hoping for another solution. Perhaps the motor needs to be replaced again. I was hugely appreciative of the honest assessment of the dishwasher, and I would have given an A review if the dryer issue had not returned. I will definitely update with a new review to reflect the final outcome of this service.

He is a nice guy and I call him every time for an estimate on appliance repairs for my three properties. I never get a surprise bill and he is always honest.

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I called nearly all the Major Appliances vendors trying to find a vendor for next day service.  After numerous attempts working my way down the list, when I called ABC Appliance Service they were able to send a technician the next day.  He came during the time window they said, confirmed the problem was the heating element and replaced it.  He was here for less than an hour, vacuumed up all the dryer lent underneath and behind the dryer and explained what he had done.  He was very professional, courteous, completed the work in a very timely manner and left.
I would defnitely have ABC back again for any large appliance problems!

ABC Appliance came to look at my fridge the same day I called. On the phone they asked for the make and model number of my fridge and asked for a description of the problem.  The problem was that the refrigerator was not at all cold, although the freezer was still working.  When the repair person arrived he had all the necessary parts in his truck and completed the repair during that visit.  He was pleasant, courteous and efficient. My fridge has worked great ever since.  I was very happy with the repair service!

unknown

They were excellent!  Very nice gentleman and very efficient.