The pricing issue was resolved. It was very simple. I showed the clerk the online ad I had printed, he contacted the manager, the manager gave me the discount, the clerk then told homedepot.com of the discount, I was then handed the phone and I ordered the product at the Father's Day ad price shown.
Description of Work: My local Home Depot did all the steps necessary to try to resolve the problem with the price difference that homedepot.com did not want to give me.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Sharon P.
06/2014
5.0
home improvement stores
 + -1 more
Purchased Alure flooring. Looks great..feels great...cost was reasonable.
Description of Work: Provided flooring
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200
Craig G.
07/2013
1.0
home improvement stores
 + -1 more
Was supposed to get Cabinet bid and the day that the person was to arrive, approximately 45 minutes prior to the appointment I received a call that the estimator was not even in our area and had to cancel. I told them I was not interested and then for the next 5 months I was besieged with ROBOCALLS from their Florida headquarters, most of which were hangup calls and some asking for rescheduling. I personally requested to be removed from their call list at least 20 times and threatened them with an FCC violation of harassment. When I contacted the FCC they finally stopped calling. I will NEVER use Home Depot or their services again and I spend in excess of 75000/year in construction materials. This was the WORST experience I have ever had with any company in all my years of doing business.
Description of Work: Bid job, failed to show up, and harassing phone calls over 5 month period.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$12,000
Gary F.
06/2012
5.0
home improvement stores
 + -1 more
They are fine. They have more products than any other stores. I like how they refund items I bought using my credit card. The process is very quick it is really nice. I do not have to bring the receipt they just have to swipe my credit card again.
Description of Work: I purchase hardware supplies from them.
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Service Categories
Hardware & Home Improvement Stores
FAQ
HOME DEPOT INC is currently rated 4.5 overall out of 5.
No, HOME DEPOT INC does not offer free project estimates.
No, HOME DEPOT INC does not offer eco-friendly accreditations.
No, HOME DEPOT INC does not offer a senior discount.
No, HOME DEPOT INC does not offer emergency services.