
Maria House Cleaning
About us
Maria House Cleaning is a multi-time Super Service Award winner and is a fully insured and bonded house cleaning service based in King County. You can expect a thorough cleaning and the highest level of personalized service provided by our skilled and experienced house cleaners. All our maids are trained and carefully supervised to make sure the job is done well and in a timely manner. Our staff is fully trained and background checked for your security. We send you only professional and hardworking cleaners you can trust. We are focused on providing consistent, thorough and immaculate house cleaning services. Our house cleaners are fully equipped and ready to handle all your housecleaning problems. Just let us know what your requirements are and we will follow them. We are you residential housecleaning company and we take pride in providing housekeeping services and maid services that are simply the best and by far exceed the rest.
Business highlights
Services we offer
Bathrooms, Beds, Doors., Kitchens, Residential house cleaning - Carpets & Floors, Stoves & Refrigerators, Windows
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
78% | ||
10% | ||
8% | ||
2% | ||
2% |
They came when they said they would and they got the house clean, but not deep clean. The bathrooms and carpets look good, and most areas were dusted. However, after they left, I found multiple floors with caked-on dirt, because the cleaners had run a damp mop over the floor but hadn't scrubbed. My computer monitor and my desk lamp were still coated with dust, and there were wastebaskets that had a small amount of debris on the inside and weren't clean on the outside. These are just a couple of examples: nothing blatant, but the house isn't "deep clean" and isn't as clean as I would have gotten it. Thus, I had to spend quite a bit of time cleaning after they left. I did look over the house before they left, but I had expected them to be conscientious and I didn't notice all these issues until they had left.
Despite the fact that the house wasn't truly clean, the cleaners left halfway through the cleaning period but demanded the payment of the full estimated bill. Thus, my cost came to $48 per person per hour, which seems very high for this level of cleaning. (Their estimate was based on them visiting my house two days prior, so their estimate should have been accurate.)
Based on these problems, I would not recommend Maria Cleaning Service. If I had been looking for a surface cleaning rather than a deep cleaning and the cost had been lower, or if they had delivered on their promise of a deep cleaning, then I would consider them. If you want to use them, then you should get fairer pricing, and you should make them wait around while you spend an hour double-checking their work.
"Dear [member name removed], Thank you for choosing Maria House Cleaning and thanks for buying Angie’s Big Deal. We do not quite understand your complaint and would be thankful if you would contact us concerning it. As you have mentioned in your comment, you bought a promotion deal: 4 hours of cleaning performed by one person or 2 hours of cleaning done by two people. Keep in mind that this deal proposes a basic, regular cleaning. In your case, you wanted to clean a 2, 650 sq. ft. house DEEPLY. You required cleaning the whole house, except vacuuming carpets. When our cleaning crew entered the house that realized that it was too dirty and they would not be able to finish everything. They proposed to prolong the Big Deal and to buy extra hours. You need to understand that it is impossible to have a deep cleaning of the house and to prepare it for sale just in 2 hours. You have mentioned that our cleaning team was on the phone. Yes, we can say that they called to the manager twice, explaining the situation. The manager tried to help them with resolving of the situation. We kindly ask you to call us again for resolving of the situation. Every time our clients buy a Big Deal we explain to them that it’s not a deep cleaning, it’s a regular cleaning performed by two people for 2 hours or by one person for 4 hours. It’s impossible to clean a house deeply just in two hours. The price of a deep cleaning is $300 minimum, depending on the size of a house. Please, contact us, because we feel that your complaint is not fair. We have come, cleaned the house and received your negative feedback for that. Thanks in advance. Best regards, Maria House Cleaning Staff"
Thanks, Maria and team!
"Dear [Member Name Removed], First of all thanks for choosing our company. We are very sorry that we didn't meet your standards. You bought a coupon for regular house cleaning (two-hour cleaning by two people, or four-hour cleaning done by one person). A team of two came to clean your house. It turned out that you needed not a regular cleaning, but a deep one. You didn't tell how dirty your house was. If you were not sure, you should have used our estimate service, which is provided for free. Our employees worked hard cleaning your house and tried to clean as much as they could, but you need to understand that two hours are not enough for a deep cleaning of the entire house. Our experienced team did their best, cleaned all the main rooms and did their job qualitatively. They also explained that they could continue the cleaning for extra payment. Unfortunately, you didn't agree to give our people more time in order to do deep cleaning. It is not fair to us that you have bought the deal for $99 and expect to have the deep cleaning of the entire house with 3 and half bathroom, kitchen, 9 rooms, vacuuming and cleaning hard wood floor and tile floors including rags on it. Our clients who want to get the deep cleaning usually explain the conditions of the house, schedule the free estimate in order to choose appropriate type and deal to make their house cleaned according to their requests. Please, take into consideration that for such a good and affordable price, our employees accomplished a lot. It was more than regular house cleaning. We are sorry for inconvenience. Thanks for understanding. Best Regards Maria House Cleaning Staff"
Licensing
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