BRYANT TRACTOR & MOWER INC

very good except service at the front desk which was painfully slow. the staff there was not adept at using their computer to enter work orders for new customers. Very friendly people but they seem to be disconnected from modern service expectations. I will use them again because I like them but there's room for improvement on the order write up side of things. I went there 2 times and both times I had the same experience with getting my order entered into their system.

This year when my Club Cadet lawn tractor's blades stopped turning, I brought it to Bryant for repair. They took approximately 1.5 weeks to repair it, which is adequate for timing. I brought it home and mowed four lawns for elderly neighbors. Inuring that first day of use, a belt broke, causing it to stop working again, so I brought it back to Bryant. When I picked it up, I anticipated that they were going to tell me the repair had nothing to do with the previous repair (that was not a belt issue), and that I was going to have to argue about the cost. MUCH to my delight, they only charged me for the belt and did not charge for labor or their normal minimum fee. I was very pleased with their professionalism and ethics. I will use them in the future!