Luke's Redmond Automotive logo

Luke's Redmond Automotive

About us

We are a full service automotive repair shop. Our goal is 100% customer satisfaction. We inspect and service your vehicle as if it was our own mother's car.

Business highlights

Emergency services offered
42 years of experience

Services we offer

A/C and heating systems, ABS (automated braking system) controls, Computer controls, Disc and Drum brake systems, Electrical systems, Emission controls and failures, Fluid services (oil, Fuel injection to carburation, Minor to major engine repairs, Starting and charging systems., We have a full line of automotive service available, all 30-60-90-120k service requirements, but not limited to, cooling, etc.), power steering, such as

Amenities

Emergency Services

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.38 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
75%
4
0%
3
13%
2
0%
1
13%
Showing 1-8 of 8 reviews
Ruth R.
Feb 2017
5.0
Yes, I recommend this pro
$100
Luke took care of my immediate issue and did not "up-sell" me. At last I found my new local mechanic.

Sharon P.
Apr 2015
5.0
Yes, I recommend this pro
I would recommend this company anytime..as they are honest and fair... Hats off to you Luke and your guys... I will be back  to see you  for other work that needs to be done..

Rich D.
Jan 2014
5.0
Yes, I recommend this pro
$360
We were given a thorough estimate before work started, and scheduled after the parts arrived, and were inspected to be correct and in good workig order. We were communicated with throughout the process. When we picked up our vehicle, not only was the work done, they had also vacuumed the inside. It was cleaner than when we left it! The final bill was even a bit less than what we were originally quoted, which was a pleasant surprise.. This shop does quality work, backs up its work, and treast us as a customer with respect and courtesy.

Jim H.
May 2013
5.0
Yes, I recommend this pro
$500
They are very personable. They find to really research the problem and they get the best do all they can for me on finding parts. I would use them again.


Dorothy C.
Aug 2009
1.0
$327
This merchant is hungry for business and is unwilling to fix problems they create. Don't bring your car here. (The new name is "Luke's Redmond Auto.)
Response from Luke's Redmond Automotive
"This matter was taken to the office of the Attorneys General by the customers and was dismissed.It was also taken up with the American Express Card company, they as well dismissed the customers claim. We still have on hand all the parts that were replaced, Including the master cylinder that was replaced at another repair shop. We were never afforded the opportunity to have the vehicle overnight to diagnosis the fluid leak. What we found was brake pads that we at below minimum thickness causing a low fluid condition. We did pressure test the system after the repairs and found no leaks at that time. If there are any further questions i can answer, please feel free to contact me. Luke Shaff, owner."

Charlotte J.
Aug 2009
5.0
Yes, I recommend this pro
$400
They are pretty honest with the work that they do. They also give me a list which mentions the work they did and things to be done in the future. They are reasonably priced and they don?t overcharge. They always complete the work on time. They are professional, responsive and I have been satisfied with their service.

Deanna M.
Jul 2008
3.0
$600
They did a good job with the service, at a good price, but they smoke in the garage and now our cars smell like smoke.
Response from Luke's Redmond Automotive
"Good afternoon [Removed Member Name] and [Member Name Removed], I was unaware of a smoking problem with your vehicles. At this time all i can do is to apologize and say that i am sorry. If i would have known back then, i would have taken the vehicle or vehicles in for a detail. There are no longer any smoking allowed anywhere near the shop at anytime for any reasons. Please accept my apology and know that it would and will not happen again. Luke Shaff, owner"

GAY H.
Jul 2006
5.0
Yes, I recommend this pro
$37
Less expensive than the dealership, do more per hour than anybody I've seen, never treat me like a dumb blonde. Always check everything for my safety, even preemptively ! Always honest and well priced. always courteous and on time as well. I really cannot say enough good things about them.

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Luke's Redmond Automotive is currently rated 4.3 overall out of 5.

Luke's Redmond Automotive accepts the following forms of payment: CreditCard

No, Luke's Redmond Automotive does not offer free project estimates.

No, Luke's Redmond Automotive does not offer eco-friendly accreditations.

No, Luke's Redmond Automotive does not offer a senior discount.

Yes, Luke's Redmond Automotive offers emergency services.

No, Luke's Redmond Automotive does not offer warranties.