CertaPro Painters of Eastside

Not at all helpful or interested in the job.

Prompt, courteous, and professional pretty much sums up my opinion of Certapro Painters of Eastside. Jason responded to my call within the hour by phone and then with a follow-up email that explained the bid process. He came out the next day to give me a bid. We walked around the house discussing what needed to be done and then he wrote up the bid right there and then. I thought it was a very competitive bid at the time, and that was before I experienced how great Certapro is!
Jason said that Jessica would be taking over the project and that I would next hear from her via email within a few days. Like clockwork, Jessica sent me a very friendly and informative email introducing herself and going into more detail about what would be happening. At every stage of the process she would send these emails that pretty much answered all the questions we had before we had to ask. (Believe me, read these emails because they answer everything!)
Our deck was in bad shape (we are replacing it because it is in such disrepair) and Jessica was very helpful in working with our deck company to schedule painting around their timeline for repair and then ultimate replacement. She made it so easy because she coordinated everything and we were always kept in the loop.
The painting crew were excellent. They were efficient, careful, clean, respectful and fast. They worked long hours and they worked hard. My neighbors tell me how impressed they were with them. Jessica came by on both days and was very accommodating about adding some things to the project that I forgot (retaining wall and brick on the house and chimney that had never been painted). She even spotted some wood on a front step that we forgot about and had our trim color matched to a special paint for high foot traffic areas.
Prior to painting, my house looked very weathered and worn. I was quite embarrassed of it, actually. And now, I love it and I get compliments from neighbors every time someone drives by.
Certapro Painters of Eastside is a wonderful company. They do great work with the utmost professionalism and skill.

The painters were here on time and ready to go.  they were very careful with plantings around the house.  They painted the inside of my greenhouse removed plants, benches and other articles.  They painted and then replaced every plant, bench and article .  I was impressed with this and their professionalism.  English was not their first language and if they did not understand what I was saying they referred me to someone who did.  I would recommend them for outside painting..  My house looks great!

From our initial consultation with Jason we were impressed.  We knew it was going to be a very professional job.  This company costs more than the others ones we consulted with, but for the quality of the job we received it was worth it.  Communication was excellent.  Jessica emailed us an update every day of how the painting was progressing.  We were never in the dark about when they were starting the job, how it was proceeding, when it was expected to end.  The painting team was very professional.  Did not leave a messy workspace around the house each day.  No loud music, cigarette smoking, loud talking.  Very respectful of our home and our neighborhood.  The icing on the cake was when they took it upon themselves to cover our car with a plastic cover just in case any of the paint got near it.  The finished product was beautiful.  We highly recommend CertaPro!

I contacted CertaPro Painters of Eastside in late June for an estimate to paint the deck and exterior of a rental home. Their sales associate, Jason, met me at the home and thoroughly explained the painting process (from free color consultation, to power washing and painting). He also discussed options that would reduce the price and gave me a written estimate that afternoon. The house had to be painted before my tenants' houseguests arrived in early August and Jason assured me that CertaPro could complete the project --weather permitting -- if I submitted my color choices by mid-July.
Their professional color consultant, Anya, discussed paint color ideas with me by e-mail and brought large color swatches (instead of small paint chips) to the consultation so I could decide what combinations looked best. She explained how the colors would appear in shade, direct sun, and in different seasons. Her color choices were excellent and I was very confident that they would look great on our house.
Jessica, owner of CertaPro Painters of Eastside, scheduled the work and kept my tenants and me informed of each step during the painting process. She provided excellent advice and answered our questions promptly. Her crew noticed a large area of siding that was missing from the second floor and could not be seen from the ground. They replaced the underlying plywood and siding for a very reasonable price. I did not have to delay the project by finding someone else to fix the siding before it was painted.
Our project was completed yesterday, one week earlier than expected. We appreciate the hard work and dedication of everyone involved. The house and deck look great! 
     
 

Jessica Belman and her staff did an outstanding job, beginning with a comprehensive project review and bid by Jason Guttenberg and meticulous painting by Juan Diaz and his crew.  The painting crew put in up to 13-hour days to take advantage
of a break in weather and the results are perfect.  I confess to not expecting any painting company to satisfy my project expectations, but Eastside CertaPro did.  They performed extensive preparation work providing for a "clean" painting of the siding, trim and accent areas, with no visible overspray or misses.  These folks worked darn hard, every day and in 90-degree
weather.  They definitely know what they're doing and did it.  They commit to delivering a great painting result and did.  I am over the moon on July 4th with my beautifully refreshed house exterior.   

They were very professional and polite. Good work and clean up.

Service was professional and detail oriented. Jessica was pleasant to work with and she made sure any of my concerns were addressed throughout the entire process. Definitely a great company to work with. I would consider using them again in the future.

We had contracted with Certa Pro last Fall to paint the exterior of our house.  They did such an outstanding job and were so professional to work with that when I decided to have some interior painting done, I called them without hesitation.  Jason responded to my call and came out within 48 hours.  He provided the bid estimate that day.  I had already done some painting myself and wanted to use the same colors, but it was a different brand of paint than that used by Certa Pro. My experience with Certa Pro is that they maintain excellent communication with their customers, are prompt and very professional.  From the time I signed the contract, Jason stayed in touch regarding scheduling the job, told me exactly where to go and the process to get the paint color matched.  It went without a hitch. He also gave me clear instructions on what I needed to do to prepare for the work as well as what their crew would do.  The job was scheduled to begin at 8:30 AM.  The crew pulled up to my house at 8:17 AM.  The owner, Jessica, came up as well to survey the job and make sure everything was in place and ready to go.  As we experienced last Fall, the crew operates with almost military precision--each member knows exactly what he/she is supposed to do, in exactly what order.  They had everything moved, taped and draped in less than an hour. The job was done by 6:00 PM.  They replaced all the furniture and left everything immaculate.  The paint job looks fabulous!   Love these guys, and if I had a business to run, I'd want Jessica to run it.  For certain, I'll be contacting them again later this summer for some additional work I need done.

Certa Pro Painters did a fabulous job!  The painters were always on time and worked very hard the whole time they were here.  Thay had a lot of work to do and finished it in four and a half days. The men were very pleasant and Jessica was very easy to work with.  You would never be able to tell there was water damage after they were done.  The walls and ceilings look beautiful!   

The manager was nice and professional. He seems knowledgeable about what they do. Their bid is not the lowest. I like the fact that they don't have any review lower than B. The quote I received was very detialed and included the additnal works I requested. I would like to hire them but the schedule didn?t work out. I wanted to get it done when the weather was drier so I decided to do next year.

Very responsive to request for proposal. Owner interveiwed us and prepared proposal. Very good questions, listened to what we wanted and were concerned about. Reflected our wishes and discussion very accuarately in proposal document. Expectations were well established a part of the proposal process, with result being the job went as we expected, with no surprises. We were kept informed about timing of start date as it got closer, and work began when promised. Job started/completed within one week. Workmen very diligent, careful about plants/cleanup, and did a very good job. We are very satisfed with the work done, and the price was very competative with other proposals we received.

Jessica did a professional job with giving us a competitive bid.  Her crew was very efficient and quickly got the job done.  I would recommend them.

Jessica was very professional and thorough. She came to our home prepared with all the paperwork and infi we needed to make an informed decision. Her crew was out when they said they would and did a good job. We would definitely use this vendor again.

I contacted a total of four vendors to request a bid to pressure wash and paint the exterior of our 2000 SF home.  Three responded. Terry from Certa Pro contacted us within 24 hours to schedule a meeting to view the job and met with us two days later.  I found him to be very knowledgeable and very professional.  He described what the job would entail and pointed out some areas that might be problematic and require prep work before paint could be applied--specifically he was concerned that a board behind the gutters on the back of the house might have some wood rot and need to be replaced.  However, he indicated that if that were the case and the work couldn't be completed before they painted, they would come out and paint it at a later date.  As it turned out when they got up on the ladder to pressure wash, there was no damage.   Certa Pro submitted their bid later that day and it was the most competitive--and complete--of the three we received.  It specified the brand and type of paint by each type of surface area i.e. soffits, siding, doors, frames, gutters, etc., the number of coats, how it would be applied.  It also specified the pressure washing process and steps the crew would take to address any issues of mold/mildew as well as guaranteeing no impact to surrounding landscaping. It was extremely detailed and complete. We accepted their bid and returned the contract on Monday, August 27.  Shortly thereafter, the owner, Jessica Belman, and Terry met with us to select colors for the house, trim and front door.  They were exceedingly helpful in guiding us through possible color combinations and we were very happy with our choices.  Pressure washing was scheduled for Wednesday, September 12 and painting began on Friday.  The Certa-Pro crews were, again, very competent, organized, efficient , very attentive to detail and polite.  They showed up each morning by 8:30 and worked until dark.  Painting took two days with the trim work completed on Monday.  The completed job looks fabulous and we couldn't be happier!  One of the things I most enjoyed about working with Certa-Pro was the excellent communication.  From the time Terry first met to review the job until the final walk-through, I received regular e-mails notifying me of scheduled work, checking to make sure the job was proceeding to our satisfaction and thanking us for our business.  I would absolutely recommend this firm to friends or anyone else.  In fact, I would love to have them do our interior paint project!

We had a great experience with CertaPro.  Their estimator (Terry) showed up in person and provided a fair price, not the lowest.  Owner Jessica reviewed the job before hand (in person) to go over what to expect, timeframes, etc.  All of the painters were professional, courteous and on-time.  The job was started with a powerwash on Tueday and done by Saturday, despite some rain Saturday morning.  The house looks great! Well worth the extra money versus our lowest bid.

I met with Jessica who owns the franchise. She gave me a detailed and fair estimate of what the job would cost. She carried around a very large binder that contained job evaluations from former clients. I accepted her estimate, and we met and discussed color schemes that we would use.

On the inside, we had some very high ceilings and walls that the workers needed to paint. They spent a lot of time on ladders, and protected our carpets and fixtures from stray paint drops. I asked them to change the light bulbs up there, and they did that also!
They pressure-washed the outside before they primed our home, caulked and sealed any cracks, etc. The workers were always very curteous and punctual. They cleaned up after themselves very well.

I think that they did a great job and I would use them again.

I contacted Jessica Belman of CertaPro Painters in July of 2011. We were planning to sell the house in 2012, but I was concerned that we might have problems with dry rot if we delayed painting another year. Jessica did a very complete inspection of the house and told me we could safely wait another year and that by waiting the house would look as good as possible when we put it on the market. I appreciated her integrity and called her in June of this year for a bid. She came up with what I thought was a very fair price and I hired her company to do the job. The 10% Angie's List discount was a bonus!During the lead up to the job and the duration of it Jessica was always easy to reach and answered all my concerns and questions. Her crew was punctual and did a great job. I contacted her two weeks after the job with a question and she got back to me immediately. I wouldn't hesitate to recommend CertaPro of  Eastside to anyone.

The paint on this home was in very poor condition.  Inadequate prep on a prior paint job plus exposure to the elements took their toll.  Aluminum window frames had been painted and were peeling, as was much of the fascia and south-facing walls.  Jessica's team did 2-3 days of prep before painting.
The result is superb.  We have gotten many compliments on the new paint and it all looks very crisp and clean!  Jessica Belman and the work crew are extremely conscientious and hold themselves to a very high standard.  Jessica is a great communicator as well.  We always knew when the team was coming, when the work would be done, what to expect next.  She gave us options to save money where the quality of the result wouldn't be compromised.

I was pleased with them.  They were great.  They did a nice job and they were here when they were supposed to be.  They cleaned up well and I have no complaints.  They discovered some insect damage to a couple of boards and they pointed out that to me.  The price for painting the insect damaged boards was very reasonable and they were very efficient.  They could have just painted it over and said nothing, but they didn’t do that.

We had used CertaPro Eastside previosly for exterior painting and were very pleased.  As before, Jessica (the owner) provided a free color consultation with a professional decorator that proved to be quite helpful.  The work was done as specified, and minor problems identified in a careful walk-through were promptly corrected.

Jessica is the saint of paint! We couldn't be more pleased with our huge whole-house repaint - inside and out. Jessica was incredibly helpful and patient with us the entire time while we sorted out our colors, she gave great advice and even dealt with us when we wanted to change the color after it was on the wall.
Because this was a whole house paint job, we expected it to take a week to 10 days but the team was incredible since they knew we were up against some serious move-related time constraints and they got the entire job done in 5 1/2 days! Every inch of the job is perfect and the crew was professional, polite and just all-around great. I can't recommend Jessica and her team enough. They are EXCEPTIONAL!

They did an excellent job. Jessica (owner) gave us heads up of the day the team will arrive (weather dependent) and was responsive on questions. She gave us the impression she was ontop of things all the way - NOT one of those companies where they do a lot of impressing for the bid and then palm it off to subcontractors completely and forget about you. The painters worked hard. Only minor thing is they left the fence door ajar once when they left (on the scale of things very minor but our dog slipped out). I mentioned this to the owner and got an apology and they did not do it again. I would use them again for sure.

The work team arrived on the date and time expected.  The team arrived several days prior to starting the painting and pressure washed the house being attentive to not disrupt the landscaping.  On the day they were start the painting they started to work immediately by laying down drop clothes, and trimming out the house for painting.  They scraped all the loose paint and sanding all areas that needed sanding.  Once this was done they primed any wood that was exposed.  We had chosen four colors for our house so they started by applying one color at a time.  kAfter each application the team reviewed the work to see if they had missed anything and did the touch up necessary.  Every step of the way they used the same process with exceptional ability.  The final result is spectacular and we are very happy with the look of our home.

This company is one of the most impressive companies I have had the pleasure of working with in a long time.  Jessica has a very efficient team.
I emailed via Angie's and received a response from their estimator, Terry the next day.  He gave a great quote.Their colour consultant, Anya, spent an hour with me, helping me to find the colour I had in mind. 
Once I supplied the colour codes, Jessica and Jose scheduled the work.
I have to say that this company goes above and beyond what we expected.  Of course the business has to work around weather, but we never expected their team to work all day long on 2 separate Sundays, finishing only just before nightfall.  Our neighbors  we calling us to warn that we had possible intruders because they saw people on a Sunday evening and couldn't believe that workers could be so dedicated.  I even had one neighbour I'd never met ring my doorbell to say how wonderful the house looked.
More than anything, I want to say that the team of 3 painters were punctual, hard-working, unobtrusive, and professional. 
Once the job was finished, Jessica and Jose went over all aspects in a  thorough manner.
Kudos and many thanks to this team of professional painters!