The yard landscaping went relatively well. They started off strong, but problems toward the end of the job. The owner stopped showing up, and only sent his crew once the job was underway. A key component in the landscaping design was the waterfall in the back. They did not build the reservoir at the bottom large enough to contain all the water when the falls are turned off, causing the reservoir to overflow. Their solution was to install an overflow hose, and to take the overflow water away everytime the waterfall is turned off. This then results in there not being enough water in the reservoir when you turn the waterfall on, which requires us to add water. As you can image, this means that if you shut the waterfall off every night, you lose 20-30 gallons of water, that has to be refilled every morning. They have been back 3 times to fix it, but it still is not working properly. While they were landscaping the yard, we also secured a quote from them to clear a building site for new garage. Quote #1. Three months later we hired them to clear the building site. They increased the quote by 35% (Quote #2) for the work, based on the final size of the building. We agreed to the price in Quote #2, and signed a fixed price agreement. After they started the project, the owner increased the price again, by another 35%. We tried to negotiate for them to finish the work at the agreed upon price but we were unable to reach an agreement. We stopped the project and asked them to leave. We paid them 50% of the agreed upon price for the work done to date on the building site.
Description of Work: Landscaping front and back yard, installing 2 water features; clearning building site for garage.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0
$20,000
Crista P.
06/2014
3.0
remodeling
+ -1 more
Let's just say that the estimator - the guy we trusted to do what we discussed with him - and the workers were NOT on the same page. Our "4' wall" is not even 36 inches. Not happy about that. They planted lots of things that were not compatible with the area they were planted in. My new rock wall extension was supposed to curve nicely with the flow of the land, but instead it is stick straight and now forms the edge of a parking spot - this is not at all what I wanted! THE END RESULT: The yard is beautiful - very, very nice. I would not use Danson's again though - they were over priced and "promised" a lot of things they could not deliver!
Description of Work: Danson's gave us a bid to landscape our front yard. the yard itself is very small, but there were many other things including installation of a "4' fence" a dry river bed, planted beds and restacking our stone walls.
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Service Categories
General Remodeling
FAQ
DANSONS LANDSCAPING is currently rated 3 overall out of 5.
No, DANSONS LANDSCAPING does not offer free project estimates.
No, DANSONS LANDSCAPING does not offer eco-friendly accreditations.
No, DANSONS LANDSCAPING does not offer a senior discount.
No, DANSONS LANDSCAPING does not offer emergency services.
No, DANSONS LANDSCAPING does not offer warranties.