John Wayne's Automotive Repair is a full service auto shop we service all makes and models Foreign Domestic and European . We have been in business since 1951.
Business highlights
74 years of trusted experience
Services we offer
We offer all automotive service required to keep you auto on the road and safe. Our obsession is your satisfaction. We like to think of us as a one stop auto shop. Also offering free local pick up and delivery. Taking pride in Service & Quality that is unmatched.
Description of Work: Competent, courteous service.
Rating Category
Rating out of 5
Yes, I recommend this pro
Bobbie D.
03/2016
1.0
auto repair
 + -1 more
unknown
Description of Work: My truck sat for over a week without being looked at with no communication from provider. When I called they reported that they hadn't time to get to it yet. I called again the next week with same response. I commented that if they were too busy to get to it, I should be notified. Their response was unapologetic. I had to walk to the location to pick my truck up, since I'm a single female. They told me they wouldn't charge me for the quick scan they made since that wasn't enough to tell them what was wrong with the vehicle. How nice!
Rating Category
Rating out of 5
Ward D.
12/2015
5.0
auto repair
 + -1 more
unknown
Description of Work: Always quality repairs, excellent service at a fair price
Rating Category
Rating out of 5
Yes, I recommend this pro
preston O.
12/2015
1.0
auto repair
 + -1 more
My usual auto repair shop was unavailable due to health issues so I reluctantly went to John Wayne auto because I needed repairs. They fixed several items on my f350 truck and the cost was a little more than I expected but I needed them done ASAP because this is a commercial vehicle and my livelihood depends on it. After the work was done, the truck was still running rough. I took it back and asked them to fix the engine misfire. They took the truck back and then said everything was fine. I immediately regretted my decision. I took the truck home and examined it myself. One of the spark plug wires was disconnected. Not only are they disingenuous. they are incompetent as well. Morons.
Description of Work: fixed several items on my f350
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
3.0
punctuality
3.0
$5,000
mark B.
12/2014
5.0
auto repair
 + -1 more
Called and made an appointment, Very professional.. Try 'em, you'll like 'em...
Description of Work: Brakes, and other miscellaneous work..
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Joan H.
05/2014
5.0
auto repair
 + -1 more
The estimate received on the phone was the same price that was paid at time of pick-up. Also, wanted to have spark plugs replaced, however, the shop indicated that the existing plugs were okay and that they didn't need to be replaced prior to a minimum of 90K miles - vehicle currently has 79K miles. The shop could've gone ahead and replaced the plugs (I wouldn't have been none the wiser about existing plugs being okay) - really appreciate their honesty. The cost to replace water pump (serpentine belt wasn't known to be worn at time of pump replacement estimate) at a nearby Toyota dealership in Port Angeles, WA, was $800.
Description of Work: Replaced faulty water pump on a 2007 Toyota Rav 4 Limited. Also, when beginning the work to replace the water pump, the shop found the serpentine belt showing wear,cracks, etc, and recommended replacement - okayed and replaced.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$675
Timothy J S.
01/2014
5.0
auto repair
 + -1 more
Service was prompt and well priced. I waited in the comfortable atmosphere of the customer service waiting area in the front office. The owner and office manager spent considerable time making sure I was comfortable. Enjoyed the old fashioned chat and appropriate good humor "around the cracker barrel" style entertainment with the owner during my wait. After we had solved all the problems in the world today, and told a few fishin stories, my truck was serviced and repaired, ready to go. The office manager professionally explained my service and repair bill details. This automotive shop is a wonderful blend of professional, competitively priced care, together with great old fashioned customer service rarely found anymore. Just like I remember the old service garages of 50 years ago...well with a few fancier gadgets like computers and such. I will definitely be back, and will recommend this place to my friends and family. Tim Smith, Port Angeles, WA
Description of Work: Routine service oil and lube 2004 GMC Sierra 4X4, plus a major repair to replace worn front wheel bearing. Had made appointment week prior to service.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$489
M F.
09/2013
5.0
auto repair
 + -1 more
Very good service.
Description of Work: Replaced Starter
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jim G.
08/2013
5.0
auto repair
 + -1 more
We are always completely satisfied with the work, the professionalism, and the human kindness of the staff.
Description of Work: Oil change, etc. Altlhough we have had tune-ups and other work done there over the course of 30 years.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Auto Service,
Auto Radiators,
Auto Transmission,
Auto Mufflers
FAQ
John Wayne's Automotive Repair is currently rated 4.1 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
John Wayne's Automotive Repair accepts the following forms of payment: Check,Discover,Financing Available,MasterCard,Visa
Yes, John Wayne's Automotive Repair offers free project estimates.
Yes, John Wayne's Automotive Repair offers eco-friendly accreditations.
No, John Wayne's Automotive Repair does not offer a senior discount.
No, John Wayne's Automotive Repair does not offer emergency services.
Yes, John Wayne's Automotive Repair offers warranties.
John Wayne's Automotive Repair offers the following services: We offer all automotive service required to keep you auto on the road and safe. Our obsession is your satisfaction. We like to think of us as a one stop auto shop. Also offering free local pick up and delivery. Taking pride in Service & Quality that is unmatched.