All New Again® specializes in Water, Fire, Smoke, Wind, Mold, and Dry Rot damage. We are a Certified Damage Restoration Firm with the Institute of Inspection Cleaning Restoration Certificate (“IICRC”). The IICRC States: “Certified Firms are known for their high level of technical experience and professionalism. With the rapid increase in consumer calls due to the demand for cleaning and restoration projects, Certified Firms are working in the field every day. With unmatched expertise to complete complex projects, Certified Firms give consumers peace of mind that the job will be completed right the first time.”
All New Again® has been in restoration services and officially registered and accredited with the Better Business Bureau since 1991 and have maintained an A+ rating and even qualified as a finalist for the coveted Business of the Year award. We also rank in the top 1% out of 128,000 contractors in Washington (BuildZoom) and have an average internet rating of 4.8 out of 5.
I canâ t say enough good things about All New Again. We had two properties both hit by water damage near the beginning of 2024. All new again helped clean the water out when it was rushing into our home, moved all our stuff out, did complete remediation, documentation, and rebuild to our specifications. The documentation was especially important because our homeowners insurance did not want to pay. Documentation All New Again created was instrumental in proving the loss to insurance, and saved us from several pitfalls which would have resulted in us having to pay entirely out of pocket had we gone with a remediation provider that was less full-service. Amir, Vas, Alex, Vlad and Igor were our rebuilding team, and they did a great job returning our Bothell house to its exact original condition, as well as building our Kenmore house back to our specifications. We were presented with clear options, pricing, and the end result was fantastic. Johnny, Ryan, and Noah worked on our remediation. This was handled with care and attention to detail that held on to the value of our house and completely out-classed the thinking of our insurance inspectors, who seemed wholly uninterested in helping. Johnny even walked our insurance adjusters through the property to explain to them what happened. The remediation team produced much of the documentation that we are now relying on in negotiation with our insurance. Orfa and Nora Packed and moved all our stuff out, and then back in at the end. We didnâ t have to unpack or pack any boxes at all! Our stuff just was where it was before, it was like magic. John and Gary both helped us understand what next steps looked like when insurance pushed back and refused to pay. Though All New Again could not be our lawyers or advise us directly, they did educate us so that we were prepared to advocate for ourselves and hire lawyers when that became necessary. John and Garyâ s combination of experience and connections were invaluable to our process with insurance.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
robert r.
08/2022
5.0
Hire this team! You wonâ t be sorry. They remodeled our 1970 kitchen, living, dining and bathroom. Great communication from everyone. Arrived when they said, worked hard all day and cleaned up before leaving. Had great ideas and listened to ours as well. Our dream home was realized because of this team.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$150,000
Dennis V.
04/2022
5.0
All New Again staff are very professional and responsive. Our project was ceiling and wall repair due to water damage as a result of faulty roof installation. Amir was the project manager and is very thorough and detailed. Vasiliy, Alex, and Vladimir were the "heart and soul" of the project. They did an excellent job and were a pleasure to work with. We are very pleased with the end results.
Rating Category
Rating out of 5
quality
5.0
value
4.5
responsiveness
4.5
Yes, I recommend this pro
Matt S.
10/2021
5.0
We reached out to All New Again for help in repairing our drywall after a significant water leak in our house. Amir was our project manager he was very responsive and professional. Amir did the hard work of dealing with our insurance company and made sure we were taken care of. Alex K. did our repair work and he was very friendly, efficient and a pleasure to work with. I would recommend All New Again to anyone needing quality repair work done in a timely manner for a fair price.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Shanon H.
06/2021
5.0
Amir was our main point of contact at All New Again and was professional and knowledgeable. Alex did the repair work in our home and we were surprised at his speed and skill; our laundry room looks great! We would definitely use All New Again for any other services.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Sandra C.
04/2021
5.0
A couple of months into Covid we discovered a leak in our laundry room. After initially calling a different (and less detail oriented) company, we asked for a second bid from All New. Amir (our project manager) was amazing. He advocated for us with the insurance company and walked us through how to get the project done. It took a while thanks to Covid and struggles with our insurance, but when work started, it was done so quickly. Alex worked diligently and cleanly and even got along with our pack of large dogs. Vasily helped ensure everything went smoothly. Will definitely use them in the future.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Jennifer B.
02/2021
5.0
Very professional team that are dedicated to customer satisfaction. They're highly skilled and will work tirelessly. They did amazing tile work. Our bathroom has been transformed! Thank you All New Again team!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$20,000
Paul V.
11/2020
2.5
Their remediation work was fine but the rebuilding phase did not materialize. There was a lack of communication between the remediation dept. and rebuilding dept. After we paid them in full for the remediation, the rebuilding dept. wanted 70% of the cost of rebuilding down even before they came to inspect the site. I find this so insulting. They left us without water after they shut off our water supply. They could have at least fixed the water leak and turned the water supply back on so we can have water. So disappointed.
Rating Category
Rating out of 5
quality
2.5
value
1.5
responsiveness
2.0
Beth B.
11/2020
4.0
All New Again was recommended to me after I experienced water damage due to a broken pipe in the upstairs bathroom of my townhouse that leaked down into my living room. With multiple areas of my home impacted, I appreciated the full services provided by All New Again, from remediation to reconstruction. Dakota and the remediation team were fantastic. My bathroom floor yielded some surprises during demolition which required additional samples and tests for asbestos. Dakota was always courteous and responsive, regularly updating me on the outcomes of the tests. Thankfully no asbestos! My contractor Amir was responsive and professional. As an insurance project occurring during COVID-19, it dragged on entirely too long through no fault of All New Again. But Amir continued to stay in touch with me while we awaited responses from the insurance company and provided additional information when requested. When reconstruction finally began, Amir's team was quick and efficient and kept me informed of their progress each day as they wrapped up. Their work was done well and in the timeframe projected. Joslyn and the pack-out/pack-in teams did a fine job as well moving my living room furniture out and bringing it back when the project was completed. Joslyn maintained regular contact throughout the process and the team was prompt both picking up and delivering. Good service all around.
Rating Category
Rating out of 5
quality
5.0
value
4.5
responsiveness
4.5
Yes, I recommend this pro
Dennis F.
10/2020
5.0
He came under his bid and was on time. I would used this contractor again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Leah U.
10/2020
5.0
We are so grateful to have worked with Amir, Elvis, and the All New Again crew. Our home is literally better than new with the work they have done. They performed excellent work in a timely manner and provided extremely professional service. They went above and beyond with their work and help to us. They even patched the scrapes we made to the wall while removing the leaky washing machine unit. Amir was super accommodating and very helpful dealing with our insurance claim. Amir and Elvis maintained excellent communication so I always felt in the loop about the work being done. Beautiful results and we are so happy to have our home back! Highly satisfied and definitely recommend to anyone looking for restoration and remodeling after home damages.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Nick H.
08/2020
5.0
Great service easy to work with very good people. Very competitive pricing.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$3,400
Heather D.
07/2020
4.5
The whole team was great to work with! They did well at explaining the process, they were very available, helped with insurance issues and overall helped make a stressful time less stressful! I already have recommended them!
Rating Category
Rating out of 5
quality
4.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Mary M.
05/2020
5.0
Amir, Vasily, Ruslan, Dan and Serhii were amazing, they not only cleaned up the mess from a leak behind a wall, but helped prove the actual cost to insurance! And the Bathroom renovation is stunning! I could not be happier!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Denise M.
04/2020
5.0
August 2019 we had a plumbing leak in the middle of the night that flooded the entire first floor of our home. We googled water damage and i left messages for two or three companies having no idea what our damage was or who to call. All New Again called us back within a half an hour and had a crew out to our house to assess within two hours. The assessment/abatement team was so thorough and professional with moisture meters, and all equipment needed to find how far the water had traveled. By late morning our first floor was already being pulled up and taken apart, fans and heavy duty water pulling machinery was being installed in our crawlspace and throughout our first floor. The packing crew then showed up and started packing (these women took such care of our belongings and did such an excellent job of marking and packing each box). Our home was then monitored for weeks to make sure all the moisture was gone. At that point we were ready for the reconstruction of the house and that is when we met Amir over the phone who is ANA's Senior Project Manager. He was then crucial in dealing with our insurance company on helping to negotiate a fair agreement to bring our house back to pre flood condition, we could not have done this part without his expertise and thoroughness, he knows his stuff! Unfortunately between the insurance negotiations and then ANA's busy workload did not allow us to start work on our house for several months so we were forced to move to a rental for six months. Even though this project took quite a long time to finish the end result is beautiful. The work done by the remodeling crew for the most part was great, we had so many trades working it was a bit chaotic at times. While the insurance work was being done we did add on some upgrades which Amir added in to the job seamlessly. The entire job consisted of a raised floor and a wall taken down, new hardwood floors, new kitchen cabinets and gorgeous quartz countertops installed, new, trim throughout, new doors installed, new bathroom vanity, new walk in shower (subway tiled and river rock floor), drywall patching and all rooms painted. Our Project Manager Val kept in good contact with us and we depended on Amir and, in our opinion, master carpenter and great idea guy Vasily for their expertise throughout the project. All concerns and questions were answered promptly as were all punch list items. The went above and beyond to make sure we were happy. When the final trade was done and we were ready to move back in the same great cleaning and packing crew came back, along with a great moving crew and made our house spotless and moved our furniture back in. We are very, very happy with our beautiful home reconstruction and remodel!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$85,000
Mike M.
04/2020
5.0
Excellent experience getting water damage repaired.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
corey h.
03/2020
5.0
Jon came out to our property after being referred to us. He was punctual, extremely knowledgeable, and spend as much time as needed on discovery and understanding what had happened. We are in a back and forth with our insurance company and Jon's expertise has been invaluable. We had a flooded basement and were given the runaround by our insurance and the service companies they were sending out for fact finding. Jon is the only one who took the time to understand the scenario, our systems, and provide a factual statement. So impressed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Summer A.
02/2020
5.0
All new again I found after another contractor made a mess of things. Jon "AWESOME" Baer with All New Again came to my rescue like a super hero and a knight in shining armor combined. Helped with the insurance company and all the insurance claim damage as well as other projects... He is truly a life saver, don't waist your time or money hiring anyone else
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Jennifer M.
02/2020
5.0
My dishwasher flooded my kitchen and destroyed everything! Jon from All New Again came out and immediately secured my home and put my mind at ease. Everyone on the team treated me with the up most courtesy and we re always on time. All phases of the job were explained to me thoroughly. Dan the electrician was very thoughtful in the placement of the outlets when planning the new kitchen. They took care of me like family. I would hire them again!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Kimberly A.
02/2020
5.0
Jon was very knowledgeable, friendly and informative. He was professional in assessing the situation with regards to immediate health issues and used a variety of tools to perform his investigation of water in the walls, the various mold sample collections and the reason for the current condition with explanations of possible remedies that may be considered moving forward
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Gerald A.
11/2019
4.0
Work time is sporadic.
Rating Category
Rating out of 5
quality
4.5
value
4.0
responsiveness
4.5
Yes, I recommend this pro
Rodger P.
08/2019
5.0
He did a good job, I have no reservations about recommending him.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Gaurav K.
08/2019
5.0
Highly recommend them. Shawn (remediation manager) was extremely knowledgeable and helpful. He identified the problem, explained the root cause and took action to fix. Will do business again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Jon W.
06/2014
5.0
Fantastic experience from start to finish. Had roof leak that caused attic mold. Walked us through everything and set/delivered per expectations. Took excellent care of my house and family
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
FAQ
Monday: 12:00 AM - 11:59 PM
Tuesday: 12:00 AM - 11:59 PM
Wednesday: 12:00 AM - 11:59 PM
Thursday: 12:00 AM - 11:59 PM
Friday: 12:00 AM - 11:59 PM
Saturday: 12:00 AM - 11:59 PM
Sunday: 12:00 AM - 11:59 PM
All New Again, LLC accepts the following forms of payment: CreditCard
No, All New Again, LLC does not offer free project estimates.
No, All New Again, LLC does not offer eco-friendly accreditations.
No, All New Again, LLC does not offer a senior discount.
Yes, All New Again, LLC offers emergency services.