It always worked this way for me (about 6 of these with MM). I call for a current rate and come in and talk to them. Hmmm. Better rate than when I have now. I want to do it. We talk about job, how much you make, assets, liabilities....and you get the ballpark on the possibility. If yes, I supply a lot of data, copied, verified (this is the same all over so don't fret it). Some time goes buy, you may get an appraisal, loan ok, settle up for any costs (appraisal, misc), sign a 2 inch stack of paper (again...same all over...the law and all that) and your loan is taken care of.
Description of Work: I have done business with Mortgage Masters for about 20 years, refinancing some, new mortgage others. My experience has been totally positive. With the changing laws and mortgage regulations, so do loan requirements. John Porter has been my agent and has always steered me straight. He tells you what you can get a loan for, and what rate. If you come in asking for a loan that is marginal, John will tell you so and attempt to get it if within reason. If you just won't qualify for what you want, he is honest about it. When he's says you're qualified, you can put it in the bank. That's what you really want in a loan adviser, the truth. And good service and communication....They have that also. Mortgage masters has always been a good experience. I recommend them.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Christy H.
11/2009
5.0
mortgage broker
 + -1 more
My husband and I were both pleased with our experience with Mortgage Master. There was some last minute scrambling on the day we signed our documents, but I think that is fairly typical and was a discrepancy about the amount of insurance, not a problem with Mortgage Master. Note: The dollar amount I entered for money spent represents approximate closing costs for our house purchase, not just specific Mortgage Master fees.
Description of Work: My husband and I were first-time homebuyers and we worked closely with Rhonda Porter, a loan office, at Mortgage Master. She secured for us a 30 year fixed rate conventional loan at 4.5%. I approached Rhonda Porter specifically because I had been reading her web site, which is full of very useful articles and tips about the mortgage industry. She asked me to fill out an initial application online, we exchanged a couple of emails, and then I received our good faith estimate and pre-approval letter. All through the process Rhonda was very patient and explained what we were reading and signing thoroughly. She would often send us video emails addressed to us personally, with detailed screenshots about the documentation under review. She was also quick to turn-around any items that needed to be turned around and she and her processor, Dina Davis, were both attentive to detail and accessible. Rhonda was also able to lock us in at a very reasonable rate of 4.5%.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,300
ALICIA O.
08/2005
2.0
mortgage broker
 + -1 more
WOULD NOT RECOMMEND MORTGAGE MASTERS. THEY LED US ASTRAY MANY TIMES. PROMISED THAT SOMETHING WOULD BE DONE ON A CERTAIN DAY AND IT NEVER WAS. TOLD US EVERYTHING WAS IN ORDER AND IT WASN'T. THEY APPEARED TO BE UNTRUTHFUL MORE THAN ONCE SO I COULD NOT RECOMMEND THEM TO ANYONE ELSE.
Description of Work: WE WERE INTERESTED IN REFINANCING OUR HOME AT A BETTER INTEREST RATE AND SEARCHED TO FIND A GOOD COMPANY. FOUND MORTGAGE MASTERS AND DECIDED TO USE THEM.
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0
$2,000
DEBRA F.
07/2005
5.0
mortgage broker
 + -1 more
MICHELLE WAS AWESOME AT MOVING THE PROCESS ALONG. SHE IS PROMPT AT HAVING PAPERS TO YOU ON TIME. SHE DID MOST OF THE WORK BY MAIL SO WE DIDN'T HAVE TO TRAVEL TO HER OFFICE. IT WAS THE MOST ENJOYABLE REFINANCE EXPERIENCE WE'VE HAD.
Description of Work: WE RE-FINANCED OUR HOME LOAN WITH MORTGAGE MASTER, USING MICHELLE CAPUTO AS OUR AGENT.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
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Service Categories
Mortgage Companies
FAQ
MORTGAGE MASTER SERVICE CORPORATION is currently rated 4.3 overall out of 5.
Sunday: Closed
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: Closed
MORTGAGE MASTER SERVICE CORPORATION accepts the following forms of payment: Check
No, MORTGAGE MASTER SERVICE CORPORATION does not offer free project estimates.
No, MORTGAGE MASTER SERVICE CORPORATION does not offer eco-friendly accreditations.
No, MORTGAGE MASTER SERVICE CORPORATION does not offer a senior discount.
No, MORTGAGE MASTER SERVICE CORPORATION does not offer emergency services.
No, MORTGAGE MASTER SERVICE CORPORATION does not offer warranties.
MORTGAGE MASTER SERVICE CORPORATION offers the following services: CONVENTIONAL LOANS, FHA/VA LOANS, FIRST-TIME BUYERS, HOME EQUITY LOANS, INVETMENT PROPERTY, JUMBO LOANS, LOW COST, NO CLOSING COSTS, PURCHASES, REFINANCE, ZERO DOWN LOANS.