Tri-Cities Property Management

This was a horrible experience. On the home page of the Tricities Property Management website there is a quote that reads "Your Investment is our Top Priority" this is the farthest from the truth. I dealt with Laura Juteau who was initially very professional, but as our business relationship grew she became less and less professional. She would show up to scheduled meetings late, I would leave her voicemails to contact me on my cell phone and she would call my work phone. Eight months into the lease the renters she had selected for my home broke their lease and left the home in a terrible state. I decided to sell the home because it wasn't netting me much of an additional income and was becoming more of a pebble in my shoe. When I walked in the door for the first time since the tenants moved out I was horrified, but I was quickly reassured that everything would be restored to how it was. This was not the case. Some of the problems were fixed, but there were still numerous little repairs that Laura and her "handy man" simply over looked. The two broken door knobs were replaced with much cheaper versions that don't even match the rest of the home. The walls are still dirty and when the maintenance man came to repair the holes in the wall he simply didn't paint over the white plaster spots. There was damage to the base board trim and that was not replaced or repaired, and to top it off the renters walked away with a third of their deposit. When I expressed my frustration I was simply told "that?s what happens when you rent." Additionally there were numerous communication problems along the way. If you are a prospective renter this may be the company for you, but if you are a property owner and you want to rent your home, do not trust this company! They do not have your best interest at heart.