About us
Business highlights
23 years of trusted experience
Services we offer
Accepted payment methods
Reviews
4.78 Reviews
Showing 1-8 of 8 reviews
Hillary R.
10/2017
fitness equipment
 + -1 moreDiagnosed the problem and ordered the part, Came back in a timely manner to install. Overall, satisfied with service.
Description of Work: Repair to treadmill. Replace computer board
| Rating Category | Rating out of 5 |
|---|---|
| punctuality |
Yes, I recommend this pro
$125
Tim M.
11/2015
fitness equipment
 + -1 more.
Description of Work: Repaired high end exercise bike. Like new now.
| Rating Category | Rating out of 5 |
|---|
Yes, I recommend this pro
Bev G.
04/2015
fitness equipment
 + -1 more.
Description of Work: Repaired treadmill with new rollers, belts and platform. They arranged for warranty authorization with manufacturer and did not bill us until all was reparied to our satisfaction. Great service.
| Rating Category | Rating out of 5 |
|---|
Yes, I recommend this pro
Hummie M.
05/2014
fitness equipment
 + -1 moreThe technician was great. Explained to me what the error codes on the machine meant, showed me what type of maintenance I needed to do on the machine and explained a lot about the machine to me.
Description of Work: I hired MF to come and look over a used treadmill I had just purchased to see if there was anything that needed attention/general maintenance. During the move a switch was broken and they replaced that as well
| Rating Category | Rating out of 5 |
|---|
Yes, I recommend this pro
Tom W.
02/2014
fitness equipment
 + -1 moreGreat communication and speedy service. They came out and repaired my Xterra elliptical under warranty. The tech was able to answer all my question and even showed me how to grease the rails periodically to reduce noise.
Description of Work: Warranty repair on elliptical
| Rating Category | Rating out of 5 |
|---|
Yes, I recommend this pro
gregor M.
07/2013
fitness equipment
 + -1 moreOver a few emails back and forth, I was able to get an idea what the cost might be to repair the unit and to see if it fit within our budget. Though we opted to not have repairs done, I found the communication experience quite professional and helpful. My correspondence with Ken was excellent and I will certainly consider Mercury Fitness first should I need repairs done in the future.
Description of Work: We have a broken elliptical and were looking for a repair service. I contacted Mercury by email from their website.
| Rating Category | Rating out of 5 |
|---|
Yes, I recommend this pro
Robert & Valorie Z.
01/2013
fitness equipment
 + -1 moreThe technician arrived on the scheduled date and time. He was very polite and knowledgeable about his work. He first checked the unit, and confirmed the problem. With over 20 years having worked in the business, he explained how the different components worked together, and what he would be doing. He replaced the controller unit first, but took a picture of the wiring hook-ups to ensure that they all would be correctly re-installed. He checked out the new controller, but the problem still persisted. As it turned out, the speed sensor was the problem. It is a little steel gizmo that is pulled up by a magnet as the treadmill roller wheel revolves, and is pushed down again by an internal spring. Over time, the spring in the sensor can break, not allowing the mechanism to function. After replacing the sensor, the treadmill worked perfectly again. Just to be thorough, he also replaced the drive motor, re-adjusted the drive belt and lubricated it. He vacuumed out the internal components and wiped the drive cover clean. He did a final test of the treadmill to ensure everything was working properly.
Description of Work: We bought an Xterra model TR6.55 treadmill from Costco in December, 2011. Just a year after using it weekly, the unit would no longer run, giving us a "low speed" error on the computer console. I called the Xterra Fitness service department, described the problem, and they shipped us a controller unit, drive motor and new speed sensor. I was referred to Mercury Fitness to do the installation work. When the parts arrived, I found that the plastic fan on the new motor had broken during shipment. When I contacted Mercury Fitness, however, they scheduled an appointment, stating that the old fan could probably be salvaged. The serviceman arrived on schedule and did the repair in less than an hour.
| Rating Category | Rating out of 5 |
|---|
Yes, I recommend this pro
SUSAN K.
05/2005
fitness equipment
 + -1 moreTHE CORD WAS FIXABLE IN A FEW MINUTES. HOWEVER HE DIDN'T HAVE THE RIGHT ONE WITH HIM SO WE REPLACED IT OURSELVES. HE DID ADJUST SOMETHING ELSE AND LOOKED OVER THE REST OF THE MACHINE.
Description of Work: CAME OUT AND FIXED OUR TREADMILL THAT WAS NOT GETTING POWER AFTER THE CORD WAS SMOKING.
| Rating Category | Rating out of 5 |
|---|
Yes, I recommend this pro
$93.57
Contact information
6248 NE 196th Street, Kenmore, WA 98028
www.mercuryfitness.netService hours
Sunday:
ClosedMonday:
9:00 AM - 5:00 PMTuesday:
9:00 AM - 5:00 PMWednesday:
9:00 AM - 5:00 PMThursday:
9:00 AM - 5:00 PMFriday:
9:00 AM - 5:00 PMSaturday:
ClosedLicensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Fitness - Equipment,
Fitness - Centers
FAQ
Mercury Fitness is currently rated 4.7 overall out of 5.
Sunday: Closed
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: Closed
Mercury Fitness accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Mercury Fitness does not offer free project estimates.
No, Mercury Fitness does not offer eco-friendly accreditations.
No, Mercury Fitness does not offer a senior discount.
No, Mercury Fitness does not offer emergency services.
No, Mercury Fitness does not offer warranties.
Mercury Fitness offers the following services: Mobile Service, Sales & Preventative Maintenance.
Contact information
6248 NE 196th Street, Kenmore, WA 98028
www.mercuryfitness.netService hours
Sunday:
ClosedMonday:
9:00 AM - 5:00 PMTuesday:
9:00 AM - 5:00 PMWednesday:
9:00 AM - 5:00 PMThursday:
9:00 AM - 5:00 PMFriday:
9:00 AM - 5:00 PMSaturday:
Closed