Three Keys Property Management

Property Management, Real Estate Agents

About us

Three Keys Property Management is a property management company operating in all of the counties in the greater Puget Sound area, specializing in full-service property management. Our staff is comprised of professionals who have been working in the industry for many years and whose breadth of expertise is quite extensive. Our parent company, Top Floor Real Estate, is a marketing and sales real estate brokerage that was formed by award-winning brokers who had been with larger national brokerages for many years. Since the founding of Top Floor, the brokers have been able to adopt many of the latest and greatest technologies. As a result, their listings sell more quickly and the process with their clients has become more convenient and efficient. The owner/principal of 3KEYS is Larry Mandel. He also owns Top Floor Real Estate and has spent many years in the real estate industry, winning awards for sales achievement, voted by the a local community as Best of Real Estate, and voted by the Seattle community as Best in Client Satisfaction, year after year. Larry has mentored many agents new to the industry and has an outstanding reputation among his peers. He personally oversees all contracts, policies, and procedures, and works to educate 3KEYS personnel on how to provide excellent service to our clients.

Business highlights

26 years of trusted experience
Emergency Services Offered

Services we offer

Property Management, Residential Properties, Single Family Homes, Condos, Townhomes, & Multiplex Buildings

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

Check
MasterCard
Visa

Photos of past projects

Reviews

5.0184 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
96%
4
2%
3
0%
2
1%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.9
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 76-100 of 184 reviews

Susan Y.
10/2016
5.0
real estate agents
  + -1 more
3 Keys has been managing a property I own for nearly 5 years. They are the best at what they do. When repairs need to be done they are prompt and reasonably priced. They make being a landlord hassle free and I highly recommend them.
Description of Work: Property Management.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Linda M.
10/2016
5.0
property management
  + -1 more
We are very satisfied with their work.
Description of Work: They have been doing a superb job managing our rental property since May 2012 when we moved out of state. They provide monthly statement and direct deposit rental income punctually for a very reasonable fee. They are also very responsive via email. We are very happy with them and strongly recommend their service!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Brian M.
10/2016
5.0
property management
  + -1 more
We have had tenant's that have stayed in the properties for several years.
Description of Work: Screened all prospects to make sure they qualified for the rental.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,800

Mike K.
10/2016
5.0
property management
  + -1 more
Larry has been a pleasure to work with at 3Keys. He personally found an amazing tenant for our rental property, and his team is always on top of any issues that come up. I have full confidence my tenant is happy and my property is in great hands with 3Key
Description of Work: 3Keys found an amazing tenant for and manages my rental property.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Bob M.
10/2016
5.0
real estate agents, property management
  + 0 more
I recommend 3Keys without hesitation. Larry and his team are exactly what I wanted in a property manager. They know the market and are total pros at setting rent levels, finding tenants and managing the day-to-day activities of collecting , managing issues, performing maintenance and repairs. I also found that tenants appreciated the level and quality of service provided. I particularly appreciate their paperless, on-line processes for executing contracts and disbursing funds. In the end, I used 3Keys to list the property for sale. Larry collaborated and advised on the strategy for both pricing and managing the tenants. The property sold for full ask in 4 days, and 3Keys helped with closing off on the inspection contingencies and wrapping up the transaction.
Description of Work: Property Management. Find, qualify and sign tenants. Maintain property. Collect rent, manage repairs and maintenance, disburse funds. Listed property for sale, and closed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Brandon L.
10/2016
5.0
property management
  + -1 more
Larry and 3 Keys have been managing my rental property since I bought it in 2013. There is nothing but good things to say about 3 Keys! Larry and his team is very aware of the market and prices accordingly. 3 Keys Property Management is well connected with a good handyman that will take care of the little things that inevitably arises, charging a reasonable rate while getting it fixed well. In a remodel a couple of years ago, Larry was able to make all arrangements to get the job done, with wonderful results. Monthly statements come on time, along with proper deposits. Tenant screening is done well and I have not had any issues. Larry's mannerisms are professional and he is very responsive to inquiries. Needless to say, Larry has made my first experience as rental owner as flawless as I can imagine.
Description of Work: Management of rental property

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Laura P.
09/2016
5.0
property management
  + -1 more
We have been working with Three Keys for about 9 months now and we are delighted with their service so far. Larry and his team do an excellent job of supporting both our interests and those of our tenant. We found Three Keys through Angie's List when we were in the process of moving to a new house and were trying to decide if we were going to sell or rent our old house. We were a bit overwhelmed with the idea of finding a tenant when we also needed to make repairs on our old house and its garage. Three Keys was great to work with. They made the rental process go smoothly and easily and they helped us develop a plan for the repairs. Working with Three Keys has made our decision to rent the old house feel like a good one. Prior to renting out our house, we were a bit skeptical of property managers because in many cases a poor property manager can be part of the problem in landlord and tenant disputes. So if we were going to hire a property manager, it was important to us to have a good relationship with our property manager and to provide our tenant with a good home. We also wanted to make sure that the house is well taken care of for the long-term. We met with a few property managers while getting ready to move but we're not making much progress until we met Larry. We liked his professional and efficient yet personal approach. He was confident that we could take care of the repairs and find a tenant quickly. There was no reason to lose another month of no rental income. We also felt confident that he would provide a good relationship between our tenants and ourselves to minimize conflicts and so far this has been as good as we could have hoped for. We were extremely happy with the contractor Three Keys provided and how quickly we were able to just focus on our new house. Three Keys took care of everything and we couldn't be happier with their service.
Description of Work: Set rental price and found a tenant for 75% of one month's rent. Ongoing handling of documents, payments, and maintenance for 8% of monthly rent.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jennifer A.
09/2016
5.0
real estate agents, property management
  + 0 more
I had never been a "landlord" before, so I had no idea what to expect when renting my house. Thanks to Three Keys the process has been better than I ever imagined. Larry the owner promptly returned my initial phone call and setup a meeting, which was quick and painless. Then on the first day on the market, my house was rented for more than I had expected. It's been about 6 months now, and I have had no problems at all. Just a nice check deposited into my bank account every month. Thank you to Three Keys for excellent management of my house! -Jan Enstad
Description of Work: Rental house management

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Valor P.
09/2016
5.0
property management
  + -1 more
The entire staff at Three Keys are AMAZING. They are mid-priced, and the only ones I contacted (I found one other top-rated from Angie's list and a second from a friend) that has a real person answer the phone, and not an answering service. They communicate PROACTIVELY, are incredibly efficient, and always a pleasure to deal with. They have an ex-contractor on staff to handle recommendations for repairs and requests, and they always give great advice and wonderful recommendations for service providers (e.g. landscaping, appliance repair, etc). I truly cannot say enough good things about Three Keys.
Description of Work: I moved out of state an needed a property management company to handle my 2 rental units.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ryan K.
09/2016
5.0
property management
  + -1 more
Larry & his team have been managing my rental property for last 2.5 years and I have been very satisfied with their service. They are always reachable by e-mail or phone, always friendly, things get done promptly, the price is rather reasonable, and they were able to find the tenants in no time. One thing I really like as a rental owner is that they include quarterly inspection of the rental property in the rental agreement. I really like the option of being able to take a look at the inside of rental property periodically. Overall very satisfied.
Description of Work: I have a rental house that needs managing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

yu-chin L.
09/2016
5.0
property management
  + -1 more
excellent service in property management, always prompt and responsive to issues that come up, I recommend their service highly.
Description of Work: property management

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Patricia C.
09/2016
5.0
property management
  + -1 more
Three Keys Property Management has been managing our rental property for the past 3 years. We have received excellent services consistently from everyone there. Larry gave us sound advices on what maintenance services are needed. We receive prompt response to all of our emails and phone calls. Our tenants are happy. What more can an out-of-state landlord want? We have dealt with other property management companies before and none reaches their level of service and efficiency. We are happy to have found them and be able to entrust our property to their care. We have no hesitation in recommending their services to friends and families.
Description of Work: Manage a single family dwelling rental property, tasks including recruiting & screening tenants, conducting quarterly home visit, arranging home repairs and maintenance services, communicating between tenants, contractors and landlord.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$285

Sidney A.
09/2016
5.0
property management
  + -1 more
3Keys has been our property management company for over a year and we are really pleased with the service and expertise they provide. We live almost three thousand miles away from the property, so it's nice to work with capable and competent people who are looking out for your best interest.
Description of Work: Collect monthly rent and disperse funds on-time. Perform quarterly property reviews to ensure property is being well maintained. Document and submit repairs for review, prior to work being performed. Coordinate with vendors to ensure work is performed in a timely manner and to the satisfaction of the tenants.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$232

Igor C.
09/2016
5.0
property management
  + -1 more
I've been working with Three Keys Property Management for about two years. So far - only positive experience. Very transparent process, prices are comparable with other property management companies. Good knowledge of rental market and tendencies. Communication is very quick. Punctuality is great - Larry is always on time. Protects interests of both - tenants and property owner (I've had very different experiences with other companies in that regard ...). I like getting regular updates and flexibility to perform repairs at the property if needed at my own accord (except emergencies, and even there non-negotiable with me upper limit of a repair is defined, otherwise I have to be contacted).
Description of Work: Rented/leased my investment Condo.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Laura H. F.
09/2016
5.0
property management
  + -1 more
I decided to hire Larry Mandel and 3 Keys Property Management a few months ago as the property manager for my Seattle condo, after interviewing approximately five other property managers in the area during the past year. So far, I feel that Larry and his friendly and responsive staff have handled my rental in a very professional manner, providing superior service all around. Because I was living out of town at the time I decided to rent my unit, Larry and/or members of his team went into the condo and orchestrated all of the needed renovations for me since the place needed painting, new carpet and blinds, and some general handyman work done prior to rental. 3 Keys handled everything from picking out the products, arranging for purchase and delivery, and coordinating all the associated workpersons. Also, 3 Keys is very fair and do not mark up the services they use in operating my condo. Once the condo was ready to be leased, 3 Keys very quickly found what I consider to be a high-quality tenant: a responsible and considerate person who will fit well into the condominium community, take care of my property, and pay the rent on time. Through it all, Larry has been a true gentleman who has always been professional and friendly and appears to take very seriously his role in protecting my investment. Of course, Larry has some awesome women behind him! Patty, who works closely with Larry, Lissy, Larry's wife who handles the accounting, and Christine, another gem on the team, are absolutely delightful ladies, highly competent, and always a pleasure to deal with. Larry, Patty, Lissy and/or Christine all respond very promptly to any concerns or questions that I may have. Larry and his team at 3 Keys have provided me with a valuable service and peace of mind. I recommend them highly.
Description of Work: They rented out my condo and they provide ongoing monthly property management.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Madhuri J.
09/2016
5.0
property management
  + -1 more
Larry is the key person we've worked with. Larry was very respectful of our time and needs in our first meeting. He was very thorough and clear but quick at the same time. He promised to rent our property in 2 weeks and actually rented it in the first showing (less than a week including pictures and putting it on the market). It has been a great year working with 3 Keys. We don't regret our decision!
Description of Work: Rent and manage our apartment

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,800

Crystal D.
09/2016
5.0
property management
  + -1 more
3 Keys Property Management has overseen my property for almost 3 years now, and I have no complaints. They do what they promise. They communicate before they do anything. They are quick to respond when you have questions. They truly treat you with "white glove" service. They handle everything with renting and maintaining your rental property, making it a stress free experience for you.
Description of Work: 3 Keys Property Management Oversee residential rental property. They handle all of the applications, the renting, background checks, collecting payments and maintenance issues making it stress free for the owner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$148

ANDREW B.
09/2016
5.0
property management
  + -1 more
Larry of Three Keys met with me and the construction manager to get information on the completion of construction and the process to move in. Three Keys managed the final installation and cleaning details so the property could be rented. The townhouse was rented in 48 hours and the renters moved in a week before the target date, saving me quite a bit of money. I have a very time-consuming job across the country, so the professionalism and thoroughness of Three Keys has been so very much appreciated. Everyone in the office has made each step of the process easy for me. When water damage occurred because the appliance installers did not hook up the washing machine properly, Trevor of Three Keys handled the cleanup and assessed the situation before calling me. He contacted contractors to make the townhouse like-new and contacted the appliance company to hold them responsible. He assesses the problems and comes up with options to solve them before calling me so that I can make decisions quickly and easily. He has also gone out of his way to keep the renters happy, which insures that they will take good care of the property. He has diligently stayed on top of all the details which has made a difficult situation worry-free for me. While the initial fees are slightly higher than other management companies, Three Keys has not only proven that it is worth every penny but they have, in the long run, saved me quite a bit of money (as well as quite a bit of worry). If you want to know that your investment is being taken care of at the highest standards and want a worry-free experience as a property owner, nobody could do a better job than Three Keys.
Description of Work: Three Keys agreed to manage my new-construction townhouse in Columbia City which I will rent for a few years before moving into it when I retire.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Matt B.
09/2016
5.0
property management
  + -1 more
Always positive and responsive experiences. Top quality firm with highly recommended and capable staff.
Description of Work: Three Keys PM have been a pleasure to do buisness with over the years. I've had great success with their ability to find quality tenants for my property. They've always been responsive and professional with the ups and downs that comes with property management. The staff has built years of trust and good will with me over the years as one would expect from a property management buisness.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$46,000

Travis O.
09/2016
5.0
property management
  + -1 more
3Keys exceeded your expectations by renting our house and having it occupied extremely quickly (within the first weekend of being listed), and at top dollar. We are extremely satisfied with the ongoing high level of service that the 3Keys team provides us.
Description of Work: Three Keys Property Management screened and vetted prospective tenants at our rental house, and secured highly qualified tenants within the first weekend of it being listed. 3Keys manages our rental property for us, and interfaces directly with our tenants. They are truly a turn-key service provider for us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kerri H.
09/2016
5.0
property management
  + -1 more
3 Keys did an outstanding job. We highly recommend their services. Everything was smooth, easy, and professional. Over 2 years of excellent service, we never had any concerns with 3 Keys. They are extremely organized and responsive to both the needs of the owner and tenant. Their fees are low and we can't imagine another management company doing any better than 3 Keys!
Description of Work: We needed property management for our rental property.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Chris M.
09/2016
5.0
property management
  + -1 more
I have always found Three Keys to be prompt, polite and helpful in solving property management issues, such as an oven that unexpectedly quit just a few days before Thanksgiving!
Description of Work: Three Keys helps me screen and service rental tenants in Seattle.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

simon J.
09/2016
5.0
property management
  + -1 more
Having an agent rent property rather than d*** it yourself is a bit of dilemma sometimes. After all, how much work can it be? Don't kid yourself, find a good agent and you will never regret it. Three Keys is a very good agent. The whole team act together really well. Trust them to get on with it and get on with your life.
Description of Work: smooth, timely, silent, made decsions, got it done, cash in the bank

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Jarrod L.
08/2016
5.0
property management
  + -1 more
It's been great working with Larry and his team. The monthly statements are really clear, the money is direct deposited, they handle maintenance costs. I'm thoroughly satisfied with the service I'm receiving from 3KPM.
Description of Work: Property Management for a house in Seattle after I moved away.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

victoria H.
02/2016
5.0
property management, real estate agents
  + 0 more
After making the decision to hire Three Keys, Larry promptly met me at each location to provide his feedback and recommended rental rate. The first home was rented within 4 days of listing it and the second home was rented after one day on the market (and only one day after actually closing escrow on the home!). I was amazed at the speed in which everything took place. I feel very confident moving forward that Larry and his staff will take care of my needs. I would recommend him without hesitation.
Description of Work: I recently acquired two investment properties, one located in Seattle and the other in Issaquah. Based on all the positive reviews on Angie's List I decided to contact Larry regarding management of the two properties. Larry was not in the office when I called, but he got back to me within 5 minutes of my initial call. He spent almost an hour on the phone with me discussing the services that Three Keys provides. I could immediately tell that this was a very professional operation and that I was dealing with someone of integrity. I interviewed 3 other property management firms and none of them gave me the same sense of quality and personal attention that I felt when I spoke to Larry.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

410 Newport Way NW Suite D, Issaquah, WA 98027

http://www.threekeyspm.com

Licensing

Insured

Licensed*

Trade License Number
103778
Trade License Locale
WA
Trade License Authority
Washington State Department of Licensing
Trade License Expiration
01/14/2023

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Property Management,
Real Estate Agents

FAQ

Three Keys Property Management is currently rated 5 overall out of 5.
Three Keys Property Management accepts the following forms of payment: Check,MasterCard,Visa
Yes, Three Keys Property Management offers free project estimates.
Yes, Three Keys Property Management offers eco-friendly accreditations.
No, Three Keys Property Management does not offer a senior discount.
Yes, Three Keys Property Management offers emergency services.
No, Three Keys Property Management does not offer warranties.
Three Keys Property Management offers the following services: Property Management, Residential Properties, Single Family Homes, Condos, Townhomes, & Multiplex Buildings

Contact information

410 Newport Way NW Suite D, Issaquah, WA 98027

http://www.threekeyspm.com