Three Keys Property Management

This property management company came recommended by a former coworker. I had never used these type of services so I was very reliant on their expertise. - I was never given a copy of the tenant's lease agreement until 6 months after it rented. - When I asked in advance (30 days) to view my property with the property manager and without the tenants there, the property management said yes. Property manager was late for this meeting, even though I attempted to accommodate his schedule by scheduling this an hour earlier than I originally planned. It was cold, and rainy in December and 15 minutes is a long time in that weather. To my surprise, the tenant was there with his very LARGE dog, (a retriever). The property manager had told me that they had a small dog. I had 2 other individuals accompany me on the walk though and both commented that they thought the property manager was rude and unprofessional. -The backyard grass was completed destroyed by the dog. I repeatedly had to check with the property manager to ensure that the tenants were cleaning up the mess and following the CCR's for the home. -When it came time to list my property for sale while the tenants were living there, I attempted to work with the property manager and the tenant to ensure we followed the law. The property manager offered little to no support or wilingness to find a creative solution for all parties. I felt he was more interested in keeping the tenant happy. He preferred email communication. I would no recommend this service.

As first-time landlords, we were thrilled to find Larry. His experience in the rental market and advice to us has been invaluable as he walked us through the steps to get ready to rent our house. He was able to find a great tenant within hours of posting our rental online and has been extremely responsive to questions that have been raised by both us and the tenants. His advice has already saved us $2,400 per year and the tenant hasn't even moved in yet. We're convinced that working with Larry as our property manager was one of the best decisions we made as part of this process and are looking forward to his continued help.

We recently relocated out of WA state and we were quite worried about how we could rent our property out and manage it being time zones away. I found Larry through referrals and signed him up to be our property manager and the experience so far has been a pleasure. Larry & his team are on top of things - all the way from keeping the tenant happy and attending to anything that needs fixing to proactively letting me know of glitches with utility billing and following through till the issue was resolved. Overall couldn't have asked for a better property manager!

Not only is the price right and the service excellent, but also the communication, response time, and quality of care very much represents what they are all about. I know I?m in great hands and would recommend Three Keys PM to anyone who has a rental and wants professional, knowledgeable, and hardworking people on their side.

I was in the market for a Property Management company to manage the rental of a Condo I own. I reviewed several potential companies and ultimately decided to go with Three Keys Property Management based on reviews from others, along with a phone and in person discussion with Larry Mandel. In less than a week after meeting with Larry, he found potential tenants, gave them a tour of the condo, and they agreed to a year lease for the rental amount I had previously discussed with Larry. Larry Mandel has been very responsive to any questions I've had, and was also able to arrange for carpet and move-out cleaning shortly after I moved out of the condo. Since I was in the midst of buying a house and moving, it was a significant relief not to have to worry about the renting the condo and getting it move in ready for the tenants. I would highly recommend Three Keys Property Management and Larry Mandel for any property management needs.

They are a gem. I can't express how happy we are that we found them. We hired some real pieces of work leading up to our discovery of Three Keys. We can't recommend them highly enough.

I hired 3 Keys property management to manage my property. Prior to finding tenant, they have assisted me with updates to the property through their souces of contractors. They all did good job within short period of time, allowing to prepare the property for rental with little down time. In addition, 3 Keys Property Management has found a suitable tenant for my property in record time. They are good professional people to work with.

I called 7 different property management companies, including 3 Keys. I met with 3 different companies at the Condo in Seattle (First Hill Area). I had been trying to rent the condo for 5 months without any luck. Larry was the obvious choice after meeting with the 3 different representatives. He was knowledgeable of the market, let us know what needed to be done in the condo and was extremely professional. We met on a Wednesday at the Condo. Signed papers the next day and the Condo was rented on Monday, the tenant moved in on Tuesday. Larry has taken care of everything, has checked up on the tenant and has given us reports. The fees are reasonable and the headaches are NONE! I wish I had a multitude of properties for Larry and Three Keys Property Management to take care of for me. They are awesome!

I transferred my property management from another company to 3 Keys after my property has been on the market for almost 4 months. 3 Keys found a tenant in less than 2 weeks in November, typically slow season for rental market. My experience with 3 Keys has been very positive.

We could not recommend 3 Keys enough. All our concerns were addressed and questions were answered quickly. We do not have a single complaint.

Once we hired Larry and 3 Keys the process was very smooth. Larry listed the home for rent and within a day or two had already scheduled several appointments with prospective tenants. He screened the applicants and recommended the tenants we ultimately accepted. Since we moved out of state, Larry worked with our painter and cleaning company to prepare the house for move-in. He also helped us replace a broken dryer just a few days after the tenants moved in. Larry is always very responsive via phone and email. He is easy to work with and we are so happy we found 3 Keys!

Being a first time landlord, Larry was a great help throughout the whole process. He offered a lot of very useful advice especially on how to make the place presentable. A very friendly and genuine person to work with.

I have a condominium in Kirkland that I was renting to a tenant that I had moved while I was living in the area. Due to a military move I am now located out of state when my tenant gave me notice that she was moving out. I contacted Larry (via Angies List reviews) and I could not be happier! Larry is FANTASTIC, he met with the tenants that were moving out and did the exit walk thru for me, took pictures and had it listed the day after the tenants moved out. There were a few minor issues that needed to be fixed and he had his handyman out the same day. Within a WEEK he had new tenants moving in - unbelievable. All of this was done via email and phone calls - I was really nervous about hiring someone that I had not met but I am SO PLEASED with Larry and his staff. I would absolutely recommend him to anyone looking for a property management service.

I had been renting out my home to a tenant I found directly. When that tenant broke their long-term lease, I was already living two states away and could not find a new tenant on my own, as well as deal with ongoing property management. I found Larry Mandel of 3KEYS through a web search and called him for advice and to interview him. I was immediately pleased with his easy-going style, but highly organized and detail-oriented approach to his work. Everything he promised to do during the evaluation stage, he stuck to. All of the commitments he made to me during the listing, showing, and tenant discovery phase of working with us, he completed. He continues to be available, helpful, and reasonable throughout the months we've been working together. He has handled a lot of small repair and maintenance issues easily and typically low-cost. Renting out and managing a home is a complex process, deals with a lot of money, and can be a source of stress. Larry has taken 95% of the stress out of it.

Do prepare to invest in cleaning up property prior to rent out. It worths the effort.

Excellent and professional service

Three Keys Property Management is actively managaing one of my properties that I used to manage myself. He helped from the beginning by doing a market evaluation and raising the rental price of my unit. It then was rented within 20 days to a nice family. He's quick to respond, ontime and gets everything taken care of. I am considering moving additional properties over to Three Keys Property Management

We were relocating our family out of state, and forced by the housing market to keep our home as a rental. Several Property Management companies were interviewed, but for one reason or another were ruled out. One of the big factors in these decisions was how the individuals spoke about conflict resolution. They basically were saying they would fight for our rent money and go to bat for us on whatever may come up, in an obvious attempt to impress us as owners. They made the landlord/tenant relationship sound very adversarial, causing me to think to myself that I would not want to rent one of the properties they managed. Then came Larry. Larry's philosophy was very much in line with how I would see myself wanting to manage the landlord/tenant relationship. Larry's philosophy is pretty simple, really. He won't place a tenant that he wouldn't want to have living in his house, and he won't represent an owner from whom he wouln't want to rent. To that end, he is very thorough at getting to know both the owners and potential tenants, in addition to the formalities of the screening process. Another comment made by Larry which further affirmed our suspicions was his expectations that in the unlikely event of a dispute or uncharacteristic late payment, he would expect that we would be reasonable and courteous in our expectations of resolution. In a nutshell, Larry is all about developing relationships based on effective communication, mutual respect, courtesy, kindness, and understanding. Larry told us "my job is to let you go start the next chapter of your life, and not have to worry about anything, because I'm taking care of everything back here." Once we had dates arranged, Larry went to work immediately. He listed the house on a Thursday afternoon, and we had a 2 year lease agreement signed by Saturday afternoon. We didn't make it easy on him, stipulating that the house would not be available for occupancy for at least 4 weeks. But he still made it happen. So far, the rent has shown up on time (with a nice email notification) and a walk through inspection has been performed (tenants have been in just under 2 months). We couldn't be happier with our decision to work with Larry, and if we ever end up selling that property, we will most certainly use Larry as our sellers agent.

We needed to rent out our condo in a relatively short period of time (under a month), and saw that Larry was strongly recommended on Angie's list. His listing fee is generally 1/2 what other property management companies charge which was a major plus. He's been nothing but professional thus far, and rented out our condo in only about 9 days.

I am using them now and they’ve been good so far.

Had Larry view our house to determine if we should rent or sell. Larry was great. Although we did not use his services at this time, I would not hesitate to contact Larry again.

Initial presentation of services excellent. Full financial report every month. Rent paid directly to my bank account. All problems promptly taken care of.

He's also told me that he's going to take care of finding a good housecleaning and carpet cleaning company because mine ended falling through.

They were excellent. Very professional, honest. They helped us decide on a fair rental price, found us outstanding tenants & followed upto be sure all went well.

Great from start to current status - it will not be finished for a long time - especially if things go this smoothly..