Mortgage Express LLC

Our debt to income ratio was challenging, and even though Jeff and David had the same facts as the bank, their experience of decades between them enabled them to find a solution. We needed to shave $180 off our monthly expenses, and since we didn't have to bring money to closing -- the bank had said several thousand -- we took the money saved for that and completely paid off one of our expenses! We even got money back at closing! As much as anything, considering this process is still months in duration due to the caution of underwriters and lenders in 2013, every single phone call was reassuring and kept us up to date. We felt incredibly comfortable with the warm, reassuring and informative phone calls, no matter how often we needed to make them. We were told we were common instead of feeling like losers, as the bank had made us feel. NOTE: Mortgage Express is a mortgage broker company. They have many options as far as lenders, while the banks had only one. HAPPY ENDING: With this refinance, our financial status was significant. The sun came out, so to speak! We will ALWAYS go to Mortgage Express! Our home is increasing in value, so they have already made a plan to refinance it this summer for an even lower interest rate. Call Jeff and David or any of their staff for your PURCHASE LOANS OR REFINANCE LOANS. Katy and Scott Gilberts, Seattle P.S. Everything is done over the phone, scanning or email. Incredibly convenient.

So we made a change to what I call the Miraculous Mortgage Express in Lakewood. From the first call with Mortgage Express in Lakewood, we could tell that it was my husband and I who they would fight for. Jeff and David worked with us to find several savvy ways to work with the underwriter and lender. Our challenging information had not changed, but their decades of experience gave them a deep tool box. They were unfailingly confident, calm, kind and kept us up-to-date, sending us emails or genuinely patient phone calls to keep us calm. I would sometimes call to see how things were going and never felt rushed with my questions. On one such call, David said, "You only need to shave $180 off your debt/income ratio." We talked a bit and I found out that no money was needed at closing!! The money we had for closing paid off a bill and we had well over $180 shaved off. I think we celebrated with champagne, likely from Texaco?s food mart, but champagne nonetheless. And, by the way, we received money back at closing. On top of an A+ experience, we were offered free financial planning. Overall, we were approved when we had lost hope, every moment of their customer service was kind and skilled, their creativity with decades of experience and good relationships helped make this happen and they never once doubted we would receive the loan. We felt confident, hearing theirs. I WILL NEVER go anywhere else. They can see, incidentally, that the value of our home is increasing, so our next step is already in place to optimize our financial picture. We will get another refinance this year. Mortgage Express in Lakewood, WA, the only folks I would recommend for any work they do, with an "impossible" refinance behind us.