Action Heating & Air Conditioning

I wouldn't hesitate to hire Bob again for a heat pump problem.

Bob was very polite and upfront. He was on time, fairly priced. I highly recommend!

Bob was great! He was on time, fairly priced, and did a terrific job. I highly recommend!

Bob, was honest, prompt, a master of his craft and when our A/C does go completely out we will go back to him. (We have used him twice with same great experience!)

Bob is great, highly recommend.

Bob was able to repair my furnace quickly for much less than I expected. My furnace has worked flawlessly ever since.

Bob came to check out my furnace which was not blowing heat. The last person to service it had pressured me to buy a new one so I was almost certain that Bob was going to reiterate that view. However, Bob diagnosed the problem to be a simple broken igniter and he replaced it within few minutes. He indicated that everything else was great with my furnace and I should not expect to replace it for a while longer. I had messed up the appointment so Bob go to my house and had to wait 20-minutes before I did for which I offered to pay him for the wait time, but he declined by stating that the fix had taken far less than hour so there was no need for me to pay extra. I have not felt this great about a technician. If you need someone to work on your furnace or AC, I recommend that you talk to Bob first.

Bob worked with me over the phone and pretty well figured out the problem, then gave me the option to replace the part myself or have him come out and do the repair! He came out within a couple of Hours and fixed the furnace and did a basic maintanence on it......A++++++++++++++++++++

Bob was very polite and upfront. Will definitely be a repeat customer.

Bob was prompt, proficient, thorough, informative,, helpful and very reasonably priced. He is the best furnace person I've ever had (and I've been around for awhile!) Highly recommended!

Bob is very knowledgable to answer my questions. I quota both furnace and AC maintenance. But when Bob came to work on it, he found it's easier and faster than he expected. So that he gave me a big discount on that.

One of the best contractors I have ever hired. Very reasonable price, responsible and courteous. I will refer him to everyone in a heartbeat.

Really awesome and there was no trying to sell other service which others do. He educates and provides all details.Very nice. I will use him again

Professional. Did not play on my concerns for extra income. He actually educated me on my heat pump, showed me how to maintain it better and eased my concerns. He could have easily got a few hundred out of me that day. This guy is a pro and he plays the long term game by running his business as a service. I highly recommend him.

Very professional and fair with price structure for work and repair.

Satisfied.

friendly honest good services

The owner is the one who does the service; he is very knowledgeable and conscientious.

Honest, reliable, on time, friendly, spent time explaining and educating me on all potential issues with my furnace. I'll be calling Bob for all my future heating and air conditioning repairs. Highly recommended - 5 stars.

Professional, friendly, great!

his first goal was to save me money

Bob excels at customer service and really listening.

One of the most honest contractors I have come across. He tried to help me out with a broken furnace on phone itself before I even hired him ( that too on a Friday evening ). we did manage to find the problem ( burnt wires in the junction box ) but I was hesitant to replace them myself so Bob came by right on agreed upon time got the furnace online again. He was really knowledgeable and took time to talk to me and explain the functioning of the furnace that can help me with troubleshooting issues in the future. He felt guilty about the repair ( it was really a case of burnt wires ) and gave a 50% discount on his service fees ! Never seen this with contractors I have worked with. would gladly recommend him to other and for my future calls.

Bob will take the time to really talk to you. I learned so much about my air conditioning and heating system. He will absolutely be my go to guy in future.

Bob is a true gentleman and advisor, he explains how the system works and wants you as the customer to understand it. He has a very methodical style, and as a result I know nothing was missed!