The Broom, LLC

Prompt, efficient, thorough, pÅ ofessional

Jessica was hired fir a full-house move-out cleaning with multiple deatiled tasks and deep cleaning for years of dust, etc. She came out for an extensive walk-through of everything i pointed out, taking notes, which impressed me she wasn't "committing it to memory" since my appt was scheduled weeks in advance. She was on time, extremely friendly and very customer service oriented. She didn't shy away from any request. I did a thorough walk-through afterward and while there were about a dozen little things missed or partially completed after their 6-hour cleaning (2 person) she was in full agreement they needed more attention and they were quick to comply. Many of the tasks were performed far better than I could have achieved, and their cleansers were not only very effective but smelled wonderful. There were only a handful of things that I improved on the next day when there was full daylight again, and the dimmer lighting probably played a part in the prior late afternoon's cleaning, so I don't think those touch-ups were a true reflection on her team's quality of performance. Her work is guaranteed and I actually needed to call her back for a small area we both missed during the final walk-through, to which she responded ASAP and was diligent to ensure my satisfaction. She's a very pleasant and reliable person to hire for her services! I would do so again in a heartbeat! And have been recommending her to my neighbors and friends.