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CRYSTAL CARPET CLEANING & RESTORATION INC logo

CRYSTAL CARPET CLEANING & RESTORATION INC

Carpets or Rugs - Clean at Home, Recovery Service - Water Removal, Tile: Ceramic and Porcelain - Repair,

About us

Experience the Eastside's #1 Rated Carpet Cleaner, Crystal Carpet Cleaning, renowned for delivering an unrivaled carpet cleaning service that has been the talk of the town for over 34 years. As a family-owned business, we specialize in professional carpet, upholstery, area rug, and tile & grout cleaning services. With over 34 years of industry expertise and our proud IICRC certification, we uphold the highest standards of quality to ensure your complete satisfaction. Join the thousands of delighted customers who have already witnessed the transformative power of Crystal Carpet Cleaning. Our friendly team is ready to provide you with the pristine cleanliness you deserve!

Business highlights

34 years of experience

Services we offer

We use truck-mounted hot water extraction. We specialize in carpet, and tile & grout cleaning. Additionally, area rugs, upholstery, we offer in-facility cleaning for your high-end wool and silk area rugs.

Amenities

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
5.0361 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
98%
4
2%
3
0%
2
0%
1
0%
Showing 51-75 of 361 reviews
Elisa D.
Apr 2015
5.0
Yes, I recommend this pro
$1,800
Arrived on time, good communication and stuck to the estimate that he provided beforehand.
Great service, would use again.



LINDA K.
Apr 2015
5.0
Yes, I recommend this pro
$150
John was prompt, professional, and capable. He did a fine job with everything. He got all the stains removed from my white carpet.  He was not able to  outthe nail polish in the bedroom carpet,  out but it was my fault. I had gone on the internet and using the advice there rubbed the polish into the carpet. But he did make it better, tried many chemicals to remove the stain, and refused to charge me for his time for that stain, even though I wanted to pay.  I would have him back in an instant.
Response from CRYSTAL CARPET CLEANING & RESTORATION INC
"Thanks so much (member name) for the kind review! I appreciate your business, John Surdi"

Michele G.
Apr 2015
5.0
Yes, I recommend this pro
$2,000
unknown

E N.
Mar 2015
5.0
Yes, I recommend this pro
$440
Excellent job! We were out of the house for the cleaning, but, by peering into each room from the doorway or a window I can see that the carpets look magnificently clean. Spots are gone, and the rooms look fresh and clean. $
Response from CRYSTAL CARPET CLEANING & RESTORATION INC
"Thank you so much for the great review. We always try a little harder to exceed our client's expectations. Look forward to helping you again in the future with your cleaning needs. John Surdi"

Eileen A.
Mar 2015
5.0
Yes, I recommend this pro
$400

This is the second time I have hired Crystal Carpet Cleaning to clean my carpets.  Each time they were extremely professional and on time.  They took extra time on high traffic areas to get all the dirt out.  I would highly recommend them.

Eileen



HSIAO H.
Feb 2015
5.0
Yes, I recommend this pro
unknown

Barbara G.
Feb 2015
5.0
Yes, I recommend this pro
$100
Excellent. Got out all the pet odors and most stains. Prompt. Courteous. Professional. Marilyn is wonderful and very accommodating and her husband did an excellent job cleaning the carpet.

Cheryl D.
Jan 2015
5.0
Yes, I recommend this pro
$325
The service went well, they were professional and timely.

Julie S.
Jan 2015
5.0
Yes, I recommend this pro
$200
unknown

Carmi B.
Jan 2015
5.0
Yes, I recommend this pro
$100
unknown

Chris D.
Jan 2015
5.0
Yes, I recommend this pro
$200
Cleaned sectional sofa, removed a few trouble areas and the sofa now looks new. Excellent work!

Don P.
Jan 2015
5.0
Yes, I recommend this pro
$215
Crystal Carpet Cleaners sent Matt to clean our carpets in the high traffic areas of our home--this service was LONG overdue and we were sure that many of the stains and dark spots could not be removed.  We also asked about cleaning the white upholstery on our family room sofa.  Matt examined the sofa and advised us that cleaning was not the answer because of the fabric type.  He showed us how to spot clean the areas ourselves, saving us the cost of commercial cleaning.  He worked diligently to insure that the job was very well done to our satisfaction.  I truly can't believe how great the carpet looks now  :)   I would HIGHLY RECOMMEND this company !!!!!!!!!!!!!!!!!!

STEPHANIE K.
Dec 2014
5.0
Yes, I recommend this pro
$225
They are so nice and professional.  Their prices are great and I am always amazed at what a beautiful job they do on carpets I was sure would otherwise need to be replaced.  I highly recommend them!!
Response from CRYSTAL CARPET CLEANING & RESTORATION INC
"Thank you for the great review. I will always strive to take care of your client's for you. I know how important it is to have a home shiny and clean for that first day on the market. John Surdi"

Ashok K.
Dec 2014
5.0
Yes, I recommend this pro
$400
Crystal Carpet Cleaning did excellent work on my condo's carpets.  I had used other carpet cleaning services (national chain) in the past, and the other companies did not do good work.  Crystal Carpet gets my carpets looking almost new - which is great considering how old my carpets are.  I've been able to delay getting new carpets because I just have my carpets professionally cleaned by Crystal Carpet every 2 - 3 years.

Viggo B.
Dec 2014
5.0
Yes, I recommend this pro
$175
unknown

Anna M.
Dec 2014
5.0
Yes, I recommend this pro
$300
unknown

Suzanne W.
Dec 2014
5.0
Yes, I recommend this pro
$362
The provider called ahead to say he could arrive a bit early if that was okay, which it was. He was very professional, worked hard, and did a good job. The carpet looks great!

Robert G.
Oct 2014
5.0
Yes, I recommend this pro
unknown

Frances G.
Oct 2014
5.0
Yes, I recommend this pro
$350
Superb service. Noticed we had a stair riser loose and he reattached it for no fees. Punctual, personable, excellent results on high traffic areas and stairs.

Donald E.
Oct 2014
5.0
Yes, I recommend this pro
$600
Went very well. Matt and Jason did very well, responded to questions & last minute "add ons" this is 3rd time of service will retain next year.

Scott G.
Oct 2014
5.0
Yes, I recommend this pro
$266
John arrived during the time frame that had been planned.  He was friendly, courteous and did a great job on the carpets.

Shari L.
Sep 2014
5.0
Yes, I recommend this pro
$280
unknown

Robert A.
Sep 2014
5.0
Yes, I recommend this pro
$450
Our house is on the market and we have already moved.  Matt did a beautiful job in a very timely and professional manner.
The carpets look great.  We would higher this company again and highly recommend them.

David S.
Sep 2014
5.0
Yes, I recommend this pro
$580

This was the first time I had the carpets professionally cleaned even after living in my home for 14 years.  I called John's company and was pleasantly greeted on the phone.  I'm a newbie when it comes to carpet cleaning technology.  I didn't realize that part of the cleaning machine was on a truck.   I have a large home and was initially concerned that the hoses wouldn't reach all the areas.   But I was told that unless I live in a high-rise, everything would be ok.

John arrived on time was able to use my side driveway with easy access to the water hose bib outside.  He had plenty of hose (300 feet) and used about 200 feet in my house.  I was very impressed with the care he used while in the house.  He wore plastic shoe booties.  He placed several plastic corner protectors along the floor/corners where his hoses went.  He laid down a protective rug/tarp at the entrance of the door to make sure my hardwood floors stayed nice.

One of the rooms that I asked John to clean was my son's "playroom".  He is in college now and over the years that room has seen a lot of activity and many stains on the carpet that I simply gave up trying to keep clean.   I didn't think much could be done to improve the carpet.  But John amazed me.  He really knows carpets and the different fibers used and types of stains!  I was totally blown away by how clean the carpet ended up.   It was like brand new again!

I have a long hallway in my upstairs and when John first did the carpets, he mentioned that the hallway carpet would "bunch up" a little bit while it was wet but would settle back down within 24 hours after it dries.  When I first saw the waves in the carpet, I was worried.  But again, I'm a newbie when it comes to carpet cleaning.   And just like John said, the next morning, the carpet has settled back down again and looked perfectly clean as well.

After the job was complete, I talked with John and he mentioned he does fabric / upholstery cleaning.  So, we scheduled him out again the next week to clean my family room furniture and kitchen chairs/stools.  This time, his son and a helper came.  And they were very professional and reliable as well.

Overall, I highly recommend this company.



Karen T.
Sep 2014
5.0
Yes, I recommend this pro
$240
John has cleaned my home annually. Excellent care!
...
Showing 51-75 of 361

Licensing

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FAQ

CRYSTAL CARPET CLEANING & RESTORATION INC is currently rated 5.0 overall out of 5.
CRYSTAL CARPET CLEANING & RESTORATION INC accepts the following forms of payment: CreditCard
Yes, CRYSTAL CARPET CLEANING & RESTORATION INC offers free project estimates.
No, CRYSTAL CARPET CLEANING & RESTORATION INC does not offer eco-friendly accreditations.
No, CRYSTAL CARPET CLEANING & RESTORATION INC does not offer a senior discount.
No, CRYSTAL CARPET CLEANING & RESTORATION INC does not offer emergency services.
No, CRYSTAL CARPET CLEANING & RESTORATION INC does not offer warranties.