Efer and Alec were great work with. They went above and beyond with their level of service. I will be calling them back for any future HVAC needs. Highly recommend their services.
I discovered that a previous contractor had terminated the bathroom and kitchen vents directly into the attic and not to the outside of the house. Efer and Alec came over to inspect the vent/duct issues. They throughly walked me through the problems. They showed me pictures and videos, they explained everything in detail so I understood both the issues and the solutions. I also liked that they inspected the job, wrote the estimate and did the work themselves. No middle man, no sales tactics, just honest bids and work. Also got the job done quick!
Where they really went above and beyond is they noticed some potential fixes that needed to happen with my HVAC system. They provided a full detailed write up of things I should ask the HVAC company to come back out and review. I didn’t ask for this, they just did this on their own, because they felt it was the right thing to do. I really appreciated that.
Response from Air Pro Solutions
Thank you so much for your incredibly kind words and thoughtful review, Derek! It means a great deal to us to know that our efforts made a positive impact. We always aim to provide thorough, honest, and high-quality service, so it’s rewarding to hear that you felt supported and informed throughout the process.
We’re glad we could help address the vent and duct issues while keeping everything clear with detailed explanations, pictures, and videos. Transparency and trust are core to our approach, and we always strive to deliver straightforward service with no middlemen or sales tactics—just honest work.
It’s also great to hear that the additional write-up for your HVAC system was helpful. Going above and beyond to identify potential improvements for your home is just part of how we work because we genuinely want the best outcomes for our clients. Thank you again, Derek, for taking the time to share your experience and for your support. We’re always here if you need assistance in the future!