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Genesis Computer Repair & Sales

Computer Network or Wiring Install or Repair, Door or Window Screens Install or Repair, Computer Repair, Troubleshooting or Upgrades - For Business,

About us

Experienced Technicians with over 25 years experience in computer field. We service you in your home or office. We offer service to government, private and public customers. We service small to mid size companies. We offer sub-contracting, special promotions and financing for businesses.

Business highlights

Emergency services offered
Veteran owned and operated
27 years of experience

Services we offer

30 Day Warranty on Labor, Fast Turnaround Time with Experienced Technicians. We use top quality components, Inexpensive Labor Rates, Laptop and Tablet repair, Laptop and Tablet screen replacement, Sell and Service of ALL name brands, Talk to you in language you can understand, Upgrade Your Present Computer, Virus & Spyware Removal, We offer free Pick-up and Deliver to the Peninsula and Tidewater Area, Wireless setup of Home and Office

Amenities

Emergency Services

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.961 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
92%
4
7%
3
0%
2
2%
1
0%
Showing 1-25 of 61 reviews
Leonard H.
Oct 2023
5.0
Yes, I recommend this pro
$212
Brilliant services provided

Phil G.
Nov 2022
5.0
Google Review
well satisfied with service..Lisa came to the rescue..would recommend to all, home or business..
Response from Genesis Computer Repair & Sales

"Thank you for your review. We appreciate your business."


Tim F.
Jul 2022
5.0
Yes, I recommend this pro
$1,000
Lisa was extremely detail oriented and worked her way through the trouble shooting very systematically until sh solve the connection issues, which were multiple ones. We would contract with them again.
Response from Genesis Computer Repair & Sales

"Thank you Mr. [Member Name Removed]! We are glad that you are happy with our services. Please tell all of your friends about us. We are a small veteran owned company and word of mouth is our best advertising."


Marilyn G.
Jan 2021
5.0
Yes, I recommend this pro
EXCELLENT Fast, courteous and reasonable price

Allen H.
Jun 2020
5.0
Yes, I recommend this pro
$175
Perfectly. Can't say enough good things about Genesis Computer. Lisa (the owner) takes great pride in her service and support.

Marilyn G.
Jun 2020
5.0
Yes, I recommend this pro
EXCELLENT - We have had Genesis solve our computer needs many times. The service is timely and with utmost professionalism. We highly recommend Lisa and her sons to friends and family alike.

Evelyn D.
Oct 2019
5.0
Yes, I recommend this pro
$650
Excellent! Lisa arrived promptly transferred all my work from damaged computer to New one very Professional!

DIDIER O.
Apr 2019
5.0
Yes, I recommend this pro
Mr. Beau is a professional. He is also prompt and courteous. Upon his arrival he evaluated the laptop and made several recommendations on alternative solutions. I can recommend Genesis computer repair and sales highly.
Response from Genesis Computer Repair & Sales

"Thank you Mr. [Member Name Removed]! We are glad that you are happy with our services. Please tell all of your friends about us. We are a small veteran owned company and word of mouth is our best advertising."


Raymond R.
Mar 2019
5.0
Yes, I recommend this pro
a number one,. lisa was amazing and highly recommend using this company. she goes above and beyond to satisfy her customers. windows 10 installed,hard drive and new battery on laptop.
Response from Genesis Computer Repair & Sales

"Thank you Mr. [Member Name Removed]! We are glad that you are happy with our services. Please tell all of your friends about us. We are a small veteran owned company and word of mouth is our best advertising."


Keith B.
Oct 2018
5.0
Yes, I recommend this pro
Went well technician fixed it. I

Blanche B.
Sep 2018
5.0
Yes, I recommend this pro
BEAUTIFULLY ... I called in a panic because my computer at work had a BLACK screen and nothing I did brought back the desktop. When I called, Genesis wasn't able to send someone out immediately, so she "talked me off the ledge" ... she told me exactly what to do and in a matter of minutes my desktop was back and I was able to get to work. She was not only helpful and gracious during the call, but she didn't charge me a dime! I called that day because Genesis had served our business in the past ... they are always prompt and professional -- they know what to do and how to do it! And their prices are very reasonable. But, on this particular day, she went beyond the call of duty and saved the day for me and my business!

Kenneth L.
Sep 2018
5.0
Yes, I recommend this pro
Fine. Very professional, quick to find Issue. Quick to fix.

Allen B.
Sep 2018
5.0
Yes, I recommend this pro
Very good.

Paul H.
Aug 2018
5.0
Yes, I recommend this pro
$315
It went very well. The service provider arrived on time and was very knowledgeable, professional and friendly.

Linda M.
Nov 2017
5.0
Yes, I recommend this pro
$300
Very well.

M N.
Jun 2017
4.0
Yes, I recommend this pro
work limited to amount of time paid to troubleshoot.

CW S.
May 2017
5.0
Yes, I recommend this pro
Great service and workmanship.

Jim M.
Jan 2017
5.0
Yes, I recommend this pro
$120
All work and advice was done in a highly capable manner. Beau is a skilled technician and was quick to detect the issues and provide applicable remedies. He is easy to talk with and provided valuable counsel on internet security. He arrived well within the time window I was provided by the home office. The costs for his services were well within my expectations

Janet S.
Dec 2016
5.0
Yes, I recommend this pro
$160
Beau showed up on time and had my computer humming within two hours. I was greatly impressed with his knowledge and ability to assess the problem and get the job done. My laptop has been running perfectly ever since. Thank you!

Cecil W.
Oct 2016
5.0
Yes, I recommend this pro
$240
Gentleman arrived and took my computer to his shop. It was returned as promised and he set everything up to my satisfaction when he brought my computer back to my house. Everyone I dealt with was courteous and helpful.

Jim K.
Sep 2016
5.0
Yes, I recommend this pro
$100
Outstanding service. Thorough and explained exactly the process in layman's terms. Would highly recommend Lisa and Genesis Computers and will certainly use them again.

Geraldine M.
Sep 2016
5.0
Yes, I recommend this pro
$200
As usual, This company which I have used for a number of years, did a super job getting my computer up and running. Both Lisa and Beau are professional and knowledgeable and extremely patient with me (I need that as I am 71 yrs. old ). I caused all the problems because I did a System Restore which messed up my computer big time. The following cost of service included many hours of in-house and remote repairs.

THOMAS C.
Jul 2016
5.0
Yes, I recommend this pro
The Genesis service went great (can't say the same for Lenovo) Lenovo sold the laptops knowing that there was a problem with the power switch and not advising their dealers that they had increased the time they would respond to issues (including know issues/defects) from ten days to fifteen business days if no parts were required and a MINIMUM of thirty days if parts were required. Genesis continually contacted Lenovo until they actually repaired the laptop and returned it. Once Genesis received the repaired laptop from Lenovo they promptly restored the programs and data and brought the laptop back to me.

Wyndham S.
Jul 2016
5.0
Yes, I recommend this pro
$1,000
Fine. System has been performing as expected.

Allen H.
Jul 2016
5.0
Yes, I recommend this pro
Lisa called my home at the appointed time and immediately went to work fixing the problem in minutes.  Genesis Computer Repair and Sales provides excellent sales and service.  Have enjoyed a professional relationship ten years.   Lisa is simply awesome.
Showing 1-25 of 61

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Genesis Computer Repair & Sales is currently rated 4.9 overall out of 5.
Genesis Computer Repair & Sales accepts the following forms of payment: CreditCard
No, Genesis Computer Repair & Sales does not offer free project estimates.
No, Genesis Computer Repair & Sales does not offer eco-friendly accreditations.
No, Genesis Computer Repair & Sales does not offer a senior discount.
Yes, Genesis Computer Repair & Sales offers emergency services.
No, Genesis Computer Repair & Sales does not offer warranties.

Contact Information

PO BOX 1268, Yorktown, VA 23692

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