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Buds Plumbing Heating & Air Conditioning

Heating and Air Conditioning, Plumbing, Water Heaters,

About us

At Bud's Plumbing, Heating, Air Conditioning and Electric, we believe in providing legendary service. That means delivering a quality and consistent experience with our company every step of the way. Whether you find us online, call our office or are meeting with a technician in your home, you can rely on us. We know we can provide the highest quality service and the most reliable equipment so we concentrate on your total comfort. We’re available 24 hours a day, seven days a week, and 365 days of the year. Let our experts help you with all of your comfort needs, specializing in Heating, Air Conditioning, Plumbing and Electric. Schedule an appointment online or call us at 757-234-8423. We serve the Hampton Roads area including: Toano, Williamsburg, Yorktown, Poquoson, Newport News, Hampton, Carrollton, Smithfield, Suffolk, Chesapeake, Portsmouth, Norfolk, and Virginia Beach.

Business highlights

56 years of trusted experience
Emergency Services Offered

Services we offer

Heating, Air Conditioning, Plumbing, & Electrical

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.7197 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
79%
4
5%
3
4%
2
1%
1
3%


Rating CategoryRating out of 5
quality
4.8
value
4.4
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 1-25 of 197 reviews

Jim T.
12/2024
1.0
heating & air conditioning/hvac
  + -1 more
Horrible to deal with and even worse service. We spent 15k with Buds getting our system replaced and it hasn't worked right since day one. The owner Kevin Medler is a crook that refuses to stand behind their work. We are now forced to take legal action. Do yourself a favor and steer clear of this awful company.
Description of Work: HVAC system total replacement

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$15,000

Jack A.
10/2021
5.0
heating & air conditioning/hvac
  + -1 more
A lot more thorough than other company. Very knowledgeable. They don't try to sell you things that you don't need. The best contractor I've ever hired.
Description of Work: They check my AC twice a year and adjustments for it.
Rating CategoryRating out of 5
Yes, I recommend this pro
$320

CHARLES D.
09/2021
5.0
electrician, heating & air conditioning/hvac, lighting, plumbing
  + 2 more
They have been awesome and are very reliable. They are always on time, follow the Covid protocol, and are wonderful to work with. I would highly recommend them.
Description of Work: They did lighting, electrical, plumbing work, and service my HVAC system.
Rating CategoryRating out of 5
Yes, I recommend this pro

Carolynn M.
07/2018
5.0
heating & air conditioning/hvac
  + -1 more
Took several days to complete but it was a complicated project.
Description of Work: Gas line leak at outside meter connection. Also small leaks inside the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lee R.
03/2018
5.0
heating & air conditioning/hvac
  + -1 more
Buds had the best price of three companies. They were professional and prompt.
Description of Work: Replace heat pump and air handler

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Bob B.
10/2017
5.0
electrician
  + -1 more
They are responsive and professional. The people I've come to work with have been pleasant, personable people, so they've been good to work with. The workers were excellent. They communicated well. They told me what needed to be done. They were very clean and helpful.
Description of Work: They repaired a GFI circuit and a three-way circuit.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Shane C.
09/2017
5.0
heating & air conditioning/hvac
  + -1 more
I would use them again. They gave us the best value and cost estimate for replacing our entire heating and air system a few years ago. They have been very responsive to any issues we have had while we have been under service contract with them.
Description of Work: Heating and air.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Barbara H.
08/2017
5.0
heating & air conditioning/hvac
  + -1 more
I’m on their Smart Care Plan, they come twice a year to do the maintenance. You pay for one and the next one is free. I like that they are prompt, they’re reliable, courteous.
Description of Work: They did the general maintenance before you turn the air on.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$230

Vicki P.
08/2017
5.0
heating & air conditioning/hvac
  + -1 more
There is nothing that sticks out that's especially different.? They're pretty consistent.? They leave everything perfectly clean.? It usually takes 20 mins.? It's for maintenance.
Description of Work: I go through Bud's Heating and Air for heating and air conditioning services. They come out for maintenance twice a year.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Vicki P.
08/2017
5.0
heating & air conditioning/hvac
  + -1 more
They're very prompt.? They come and they do their work and they're thorough and they leave.? They don't dilly-dally.? They just come and do their work.
Description of Work: I go through Bud's Heating and Air for heating and air conditioning services. They come out twice a year. They come around May and September for maintenance.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Vicki P.
08/2017
5.0
heating & air conditioning/hvac
  + -1 more
The primary reason I keep using them is I like to keep my systems maintained so that there in good working condition where the seasons start.
Description of Work: I go through Bud's Heating and Air for heating and air conditioning services. They come out for maintenance twice a year.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Vicki P.
08/2017
5.0
heating & air conditioning/hvac
  + -1 more
We're on a maintenance plan so I don't know how much yearly cost is? that.? This was one that was part of that yearly plan.? I give them A's for everything.? I've been with them for 32 years.? I'm very pleased with them.? They put in a new system for us and they're always prompt.? I'm pleased with the work? They come out twice a year in May and September.
Description of Work: I go through Bud's Heating and Air for heating and air conditioning services. They came out 3 weeks ago.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

marilyn O.
08/2017
5.0
heating & air conditioning/hvac
  + -1 more
They were very pleasant to work with, but we went with someone else for replacement due to price.
Description of Work: Our AC wasn't working properly. Bud's came out and diagnosed the issue and topped off our coolant. They later came out and gave us a bid on replacement.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Christina P.
07/2017
5.0
heating & air conditioning/hvac
  + -1 more
Chris was punctual and professional, and very pleasant with my little boys, who were fascinated by his tools and what he was doing. We ended up having to replace a capacitor and the external blower, but he completed his evaluation and repairs quickly.
Description of Work: I needed to get my HVAC system evaluated as part of the conditions of sale for my little house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

Holli D.
06/2017
5.0
heating & air conditioning/hvac
  + -1 more
It went really well. It took about a day. They were excellent about explaining everything. They gave me a lot of different options.
Description of Work: They installed my HVAC system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$11,000

Holli D.
06/2017
5.0
heating & air conditioning/hvac
  + -1 more
I have been using them since 2008. They are very professional and very helpful. They have been able to respond to all of our needs. They have good recommendations, each time they've come out if they find an issue they recommend something and we talk through it and are able to come up with a resolution.
Description of Work: They did service on my furnace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$360

Carol P.
05/2017
5.0
heating & air conditioning/hvac
  + -1 more
We have always had really good service with them. We had him come out and service our furnace or air conditioner one time. They did a good job and give a military or senior citizen discount. They are always very nice and thorough. They did a really good job when they cleaned the furnace or air conditioner. I would highly recommend them. They are coming tomorrow to service the air conditioner. The air conditioner is usually serviced before that but they called to see if I could postpone it a little bit because during that really hot spell we had they had a number of calls. It was fine with me because I know that our air conditioner works because they do a good job servicing it. I pay it both together and it might be around $150. For the service for the furnace it was $72. I think it was $178 and that includes the servicing of the air conditioning in the spring and the furnace in the fall and that's with the senior citizen or military discount. I think their price is very reasonable and comparable to others in the area. They always call before they come or they call if they are running a few minutes late because it took a bit longer if they had to replace something at somebody else's place.
Description of Work: For heating and air conditioning service we have used Bud's. They were last here to service the furnace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$178

Dennis B.
05/2017
5.0
heating & air conditioning/hvac
  + -1 more
From start to finish could not have gone better. Everything about them was first class. Very pleased with them and my new lennox system.
Description of Work: Replace old HVAC system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,500

Barbara C.
05/2017
5.0
heating & air conditioning/hvac
  + -1 more
The experience was excellent. I called them this morning but don't have to use them. I found out I don't have any water and there is a water main break right down by the pool in my neighborhood and the county is working on that right now. I have them under contract and they come and check my heating and air conditioning. I have a geothermal system. I have regular maintenance from them. I paid for the contract for a year. They come and check to make sure that everything in the garage where the furnace is is working per properly. They check the hot water and check all the different parts of the geothermal system. I can't compare their price because I am not familiar with any of the other ones in the area. They call when they are coming.
Description of Work: For heating and air conditioning I used Bud's. I had them check my air conditioning in March.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Barbara J A.
05/2017
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
Their courtesy, professionalism, and trustworthiness are unsurpassed by anyone we have hired. They do a great job.
Description of Work: We regularly use Bud's. We have a service contract on two furnaces/air conditioning units that they installed, so we see them twice a year for maintenance and check-ups. We also had them install two new toilets last year (price included the toilets and labor, as well as repairing a flange for one toilet).

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$980

Tonya L.
05/2017
5.0
heating & air conditioning/hvac
  + -1 more
I've used them for about ten years. I pay $180 a year for preventative maintenance contract. That will cover twice a year for them to come out, and check the system. Make sure everything is good to go. Awesome. I have never had any issues with them. Ten years of service. The company will fix it if its in the contract, and you get priority calls.
Description of Work: They come out every spring and summer. They do preventive maintenance for heating and the ac. I have them out twice a year, to make sure everything is working before the season starts.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Gary C.
04/2017
5.0
heating & air conditioning/hvac
  + -1 more
It was real good. When I turned the furnace on it quit. It was a Lennox. It was the most expensive they had. They came out right away and diagnosed the problem. He had me changed out in a couple of days because it was cold. I was real pleased.
Description of Work: I bought a new furnace and air conditioner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Dorothy T.
04/2017
5.0
heating & air conditioning/hvac
  + -1 more
The original meeting to discuss the work to be done was informative and professional. I was also offered payment options. I decided to go with the 12 months no interest. That process was very easy. I was told I would also need a new thermostat. The installation was on time with no problems. The installer explained the different aspects of the new systems, how the new thermostat worked and answered all my questions. I have had no problems and been very happy.
Description of Work: My AC is the original from 1994. My furnace was replaced about 10 years ago. I wanted to replace my entire HVAC system with a more efficient unit.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,404

A K.
03/2017
5.0
heating & air conditioning/hvac
  + -1 more
Bud's was very professional from the get go. They called and emailed me and I responded via email due to work schedules and explained my situation, explained that we knew it was a leak and that we were NOT in the market for a new AC System. Chris from Bud's came out and assessed the situation gave me a quote, fixed the leak and had everything running again in less than 2 hours. Great and excellent service through and through.
Description of Work: AC wasn't working and we knew from a previous HVAC contractor that there was a leak in the system. Due to the leak we weren't getting cold air.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Cynthia R.
03/2017
5.0
heating & air conditioning/hvac
  + -1 more
They were really good. All the technicians that have come out have gone above and beyond to make sure the maintenance was done correctly. Any repair that they made was not charged unless it was major of course. It's all under the contract. The work took anywhere from an hour to an hour and a half. The workers were really nice.
Description of Work: They did seasonal maintenance. I pay $15 a month. They do annual maintenance.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$15

Contact information

417 Old York Hampton Hwy, Yorktown, VA 23692

http://www.BudsUSA.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Plumbing,
Water Heaters,
Electrical,
Drain Cleaning,
Air Duct Cleaning,
Lighting,
Appliance Sales and Installation,
Natural Gas Lines,
Fireplaces

FAQ

Buds Plumbing Heating & Air Conditioning is currently rated 4.7 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Buds Plumbing Heating & Air Conditioning accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Buds Plumbing Heating & Air Conditioning offers free project estimates.
Yes, Buds Plumbing Heating & Air Conditioning offers eco-friendly accreditations.
Yes, Buds Plumbing Heating & Air Conditioning offers a 5% senior discount.
Yes, Buds Plumbing Heating & Air Conditioning offers emergency services.
Yes, Buds Plumbing Heating & Air Conditioning offers warranties.
Buds Plumbing Heating & Air Conditioning offers the following services: Heating, Air Conditioning, Plumbing, & Electrical

Contact information

417 Old York Hampton Hwy, Yorktown, VA 23692

http://www.BudsUSA.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day