Advanced Door Systems, Inc.

They were fast and professional

It is working great now

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My previous garage door opener had been misbehaving for months. When it finally died, I released it from the opener with the pull cord. It should have functioned like a manual garage door when lifted. Instead, in slipped back down, cracking me on the head. I did not realize the spring was bad and the old opener was working overtime to keep it under control. Humph. A friend recommended I call Steve at Advanced. Steve returned my call within a couple hours. In another hour, his tech, Casey, was at my home. Casey repaired the spring and replaced the door opener. He was professional and polite. He did the work in about 90 minutes. He reset my car's dashboard remote to work with the new opener. He also thought to replace the outside keypad. A job well done -- and same day service.

At this time I have not had the correct type of door installed. All the Rep had to do was put an L behind the door number

This is the second time I have used this company. They do a great job and are very prompt. I was tired of my genie garage door opener malfunctioning. It had been installed I believe by the previous homeowner and was not done well. The sensors had been set too high, it wobbled on the ceiling when in use and the switch on the wall was cheap and the light would not work sometimes. I finally decided to upgrade to the new Linear which had better security features. It can lock when I am away so an opener wouldn't work, and the code changes frequently so it can not be activated as easily as the Genie. The man who set it all up worked on it for 2-3 hours maybe and he did a great job. My only complaint is that he touched my openers with greasy hands and so I had to clean them off once he had left. The rollers on the door need to be replaces because they are wobbly and not working well but the installer didn't have any additional parts and althought the rollers dont cost much the service call would. So I haven't changed them yet. A few days after my system was put in it wouldn't close. George came out and was able to adjust the sensors and get it to function. He was very kind!

Great experience. The only don't is don't try to close your garage door with something in the way!

removed old garage doors. put up new bracing for the new doors, installed new doors. Adjusted the doors to ensure they were operational. Came back later to make additional adjustments.

THE OWNER OF THE COMPANY KNEW ABOUT THEQUALITY OF THE GARAGE DOORS IN THE COMMUNITY OF MY HOUSE. WHEN THE OWNER KNEW THE GARAGE DOOR WAS NOT FUNCTIONAL, HE MADE EVERY ATTEMPT TO FIX MY GARAGE DOOR AS SOON AS POSSIBLE! THE SERVICEMAN WAS PUNCTUAL AND PROFESSIONAL. THE SPRINGS INSTALLED WERE A LITTLE DISCOLORED BUT A WORKING WELL TWO MONTHS LATER. NEW PARTS WERE INSTALLED WHERE NECESSARY.

They came and gave me a free estimate. He installed a pannel that was missing. He also was applied an oil to the portions of the doors and was get the doors working again and also in a very quiet manner. He also was able to get the door to close completely, which was part of the main problem, which also prevented a mouse problem. He also was prepared when he arrived.

I called the first thing in the morning for help with the broken garage door mechanism and they had a repairman at the house by 1030. He immediately diagnosed the problem and repaired it in less than an hour - a great job. Everyone with whom I spoke at Advanced was courteous, professional, and very helpful. My experience with Advanced Door Systems was outstanding in every way - I strongly recommend that anyone needing any garage work done should give them a call.

They had the best overall plan and the best warranty. They did an excellent job.

I called this company first thing in the morning and they were able to have a technician, Skye, come out and service my garage door around 4pm. He replace a broken hinge and the wheel that was off track and was able to get the door functioning again. He sprayed silicone spray on the hinges to reduce squeaking. He told me the things he would change with my Genie system if I upgraded to a newer model...priced around 350 for a new unit with better features. Overall I was very impressed with the service and that they were able to fix my door in one day.

Asked the Roofing Company for a reference and this company was recommended. The owner came out and measured. Work was down quickly and with no mess.

I ordered and purchased 2 new garage doors from a home improvement store to replace our old ones - the brand was Clopay. I thought my brother and I would install them when he visited, but we didn't fit that in. So I had these doors I couldn't install on my own. I called 4 places for cost estimates. Three places gave me estimates over the phone; the fourth didn't return my call until I had already hired someone. Advanced Door Systems had the lowest price, could schedule me right away, and sounded knowledgeable. I talked to George on a Monday. He asked questions about the doors and I knew the answers. He said he should be able to schedule me for Wednesday morning, but he'd call me first thing Tuesday to confirm. Tuesday morning he said they could come right then. I told him I couldn't be ready because we have so much stuff to move around in order to give them work space. You know they need the whole area back from the door between the tracks, and we had a lot of stuff crammed in there. So he said we could go ahead with Wednesday morning. The installer, Keith, showed up about a half hour later than I expected him, but that was no big deal. He asked me some more questions, including what color the doors were (they were still in the packaging). I hadn't thought of that and neither had George. So the weatherstripping on the truck was white, but my doors are almond and my trim is brown. I also learned that weatherstripping would be an extra charge. I had assumed it was included in the installation cost of $250 per door, but Keith said it was $25 per door extra. Well George and I hadn't talked about the weatherstripping, so I guess I could take some of the blame for not having it included in the cost. I wanted the weatherstripping, so I said okay, but I didn't want white. And I wanted Keith to be able to keep working, so I drove up to Advanced Door's shop to get colored weatherstripping. Keith called George about it, so George was expecting me. Before I left the house Keith asked me whether I wanted the windows in the top panel of the doors or the second panel. Then I got sidetracked asking him about something else, and I drove off. Part way to Advanced Door, I realized I hadn't answered Keith about the windows. I phoned George at Advanced Door and asked him if he would call Keith and tell him I want the windows in the top panel so Keith could keep working. George was glad to do that. When I arrived at Advanced Door, George walked out to meet me. He had both almond and brown weatherstripping sufficient for both doors waiting for me to look at. I couldn't make up my mind, so he told me to take both colors and hold them up in place to see how they looked. Then Keith could just bring back whichever we didn't use. So we did that and just as Keith had predicted, the almond looked better. He finished installing and weatherstripping both doors that day, asked me how I wanted the lift-handles, and had me open and close both doors.

The installer was a very nice and friendly guy. He explained everything to me as to how the system worked and how quiet it would be. He got it installed rather quickly and I have had absolutely no problems with it at all. He did a nice job of cleaning up after himself. He was very honest and trustworthy.

The old opener was slow, loud and did not always work. The technician who doubled as a salesman knew everything there was to know about the subject. After helping us decide on which model to choose, he proceeded in finishing the installation in one hour. The old one was carted away and there was no mess left for us to deal with. The new opener operates much faster and is practically silent.