Precision Garage Door

Garage Doors

About us

Sales, service and installation of garage doors, and garage door openers. Same day and 24-hour emergency service available. With the highest quality garage door parts available in the door industry, Precision Door is your right choice. Our garage door technicians are trained to diagnose and fix all kinds of garage door and garage door opener issues. We realize that your time is valuable and we want to make getting your door fixed as easy as possible for you. We know your doors are an important visual and useful aspect of your home. In many cases, the garage door is used more than the front door so we understand the inconvenience caused when it's not working. Precision Door Services of Richmond offers same day, 24/7 emergency service. Our fully stocked trucks and certified technicians are ready to help. We believe in our products so much, we offer a limited lifetime warranty on many of our parts and services. Ask us for details. We take pride in hiring technicians that are professional, courteous, and on-time. Precision Door Service of Richmond is locally owned and operated. Specializing in garage door repair and garage door replacement. Like most service companies, we charge a service call fee but also offer coupons. We do not charge extra for evening, weekend and emergency calls. Award winning products and service!

Business highlights

10 years of trusted experience
Emergency Services Offered

Services we offer

Residential Install, Repair Garage Door, Home Automation, Doors & Security

Services we don't offer

Commercial Doors

Amenities

Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.8142 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
87%
4
8%
3
3%
2
0%
1
3%


Rating CategoryRating out of 5
quality
4.9
value
4.6
professionalism
4.9
responsiveness
4.9
punctuality
4.9

Filter reviews by category

Showing 1-25 of 142 reviews

Eric E.
05/2023
4.0
garage doors
ย  + -1 more
No hanging cords, neat and clean work. Very satisfied.
Description of Work: Garage Door opener installation
Rating CategoryRating out of 5
Yes, I recommend this pro

Christian B.
04/2020
5.0
garage doors
ย  + -1 more
This was a great experience. Tech was very friendly and they were able to set up an appointment very quickly after we had a spring break. After reviewing the damage they offered three different options to fix at different prices and didnโ€™t try to push us towards any more expensive items. We still ended up doing a full equipment replacement. Love the way the new system looks and canโ€™t get over how quietly it runs. They offered a few more options at the end, but again didnโ€™t push us at all on trying to buy, so we appreciate the honest approach. Will definitely call them first in future for any other needs.
Description of Work: Repair Garage Door

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,300

Response from Precision Garage Door
Thank you very much for taking the time to send us your great review. We are pleased to know we provided you with such excellent service. Please be sure to contact us if you need anything. Respectfully, Scott B. Kale Owner

John V.
10/2019
5.0
garage doors
ย  + -1 more
Prompt response. On time and knowledgeable Tech.
Description of Work: Replace main spring and drums.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from Precision Garage Door
Thank you very much for taking the time to send us a review. Please be sure to contact us if you need anything. Respectfully, Scott B. Kale Owner

James J.
08/2019
4.0
garage doors
ย  + -1 more
Not done yet will be done next week on 27th.
Description of Work: Replace garage door.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$1,900

Response from Precision Garage Door
Thank you for providing feedback. Respectfully, Scott B. Kale Owner

Paul Y.
01/2019
5.0
garage doors
ย  + -1 more
Their tech (Howard) was available within hours of my call and he did a great job. My garage door was not closing properly (constantly opening and closing or stopping at the wrong place). He could have just sold me a new unit for $800, but instead he replaced a few parts (including a free replacement of the light bulb holder) and installed new springs. Door works perfectly now.
Description of Work: Garage door maintenance

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$480

Response from Precision Garage Door
Good morning. Thank you very much for taking the time to send us a review. We are happy to have provided you with an A rating service. Please be sure to contact us if you need anything. Have a great day. Respectfully, Scott B. Kale Owner

Kathy H.
06/2018
5.0
garage doors
ย  + -1 more
Great company. Service tech was punctual, professional, knowledgeable and friendly.
Description of Work: Cable replaced

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Precision Garage Door
Thank you for taking the time to send us a review. We truly appreciate it. Please be sure to contact us if you may need anything in the future. Respectfully, Scott B. Kale Owner

James S.
04/2018
5.0
garage doors
ย  + -1 more
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Description of Work: Garage Door Maintenance

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$188

Response from Precision Garage Door
Thank you very much for taking the time to send us your great review. We are pleased to know we provided you with such excellent service. Please be sure to contact us if you need anything. Respectfully, Scott B. Kale Owner

Melvin R.
02/2018
5.0
garage doors
ย  + -1 more
Fine. Excellent work. Professional. Friendly.
Description of Work: Garage door spring replacement. Also performed spring upgrades and garage door tune-up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Precision Garage Door
Thank you for taking the time to provide such great feedback. We truly appreciate it. Please let us know if you need anything else. Respectfully, Scott B. Kale Owner

Marjorie H.
12/2017
3.0
garage doors
ย  + -1 more
Didnโ€™t respond to prepurchase question. Scheduler had no knowledge of offer or what was included. I felt like I was a patsy paying in advance. So I rate customer service at 0. Ended up getting pretty much what I wanted. Installer was responsive and did good job, though didnโ€™t get the brand of keypad I wanted. Overall, I give the experience a C. I think itโ€™s important to know what Iโ€™m buying and Angieโ€™s List and the company didnโ€™t give me that info.
Description of Work: Keypad entry replaced

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro
$60

Response from Precision Garage Door
Thank you so much for sharing your feedback. Unfortunately, we did not see the message you had sent. We want to ensure that our customers are satisfied, and I'm sorry that we missed that piece for you. We will take steps to ensure that doesn't happen again. Respectfully, Scott B. Kale Owner

Alan P.
12/2017
5.0
garage doors
ย  + -1 more
The service was well done and the improvement was noticeable.
Description of Work: Garage door maintenance.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Precision Garage Door
Thank you for taking the time to send us [Member Information Removed] review. We truly appreciate it. Please be sure to contact us if you may need anything in the future. Respectfully, Scott B. Kale Owner

Merlyn F.
11/2017
3.0
garage doors
ย  + -1 more
Technician was fine, just didn't get my refund as promised.
Description of Work: Garage door Tuned Up. But the tech said it was not need as my issue was bigger than that. However, he promised he was going to submit a for to issue a reimbursement since no job was performed and I have not received a refund to date.

Rating CategoryRating out of 5
professionalism
4.0
responsiveness
4.0
punctuality
4.0


NANCY M.
11/2017
5.0
garage doors
ย  + -1 more
Great! Please see the review which I already submitted.
Description of Work: My garage door would not go down all the way.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Precision Garage Door
Thank you very much for taking the time to send us a review. Please be sure to contact us if you may need anything. Respectfully, Scott B. Kale Owner

Diana H.
10/2017
4.0
garage doors
ย  + -1 more
Service was very good. The technician diagnosed the problem and was able to fix it immediately. I was very happy with the outcome.
Description of Work: Garage door tune up and repair.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Precision Garage Door
Thank you for providing feedback. Please let us know if we can do anything else for you. Respectfully, Scott B. Kale Owner

Roger C.
10/2017
5.0
garage doors
ย  + -1 more
James was on time, performed work in timely manner.
Description of Work: Keypad installed, rollers replaced

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Precision Garage Door
Thank you very much for taking the time to send us a review. Please be sure to contact us if you may need anything. Respectfully, Scott B. Kale Owner

Ann R.
10/2017
5.0
garage doors
ย  + -1 more
They completely the work quickly and removed the old door.
Description of Work: They replaced my garage door.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Precision Garage Door
Good morning! Thank you very much for taking the time to send us a review. We are happy to have provided you with an A rating service. Please be sure to contact us if you need anything. Have a great day! Respectfully, Scott B. Kale Owner

David W.
10/2017
4.0
garage doors
ย  + -1 more
technician was paid $75, but found an additional $150 worth of repairs needed, none of which addressed my main problem. said I needed a whole new power unit, but needed a new electrical outlet installed. He was not qualified to do the electrical work. would have been nice if technician could have done all the work needed.
Description of Work: tune up garage door.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$225

Mary H.
10/2017
5.0
garage doors
ย  + -1 more
The technician was able to adjust the door and the equipment so the operation of the door is much quieter and now closes more consistently.
Description of Work: Garage door needed adjusting, it wasn't consistently closing and the motor on the auto opener was really loud.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Precision Garage Door
Thank you for providing feedback. Please let us know if we can do anything else for you. Respectfully, Scott B. Kale Owner

Denise B.
10/2017
5.0
garage doors
ย  + -1 more
Had parts available and performed repairs quickly.
Description of Work: Garage door tune up and spring replacement on both garage doors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Precision Garage Door
Thank you for taking the time to provide such great feedback. We truly appreciate it. Please let us know if you need anything else. Respectfully, Scott B. Kale Owner

Cindy S.
10/2017
5.0
garage doors
ย  + -1 more
Precision door answered our numerous questions because we did not realize the keypad came with the price. We thought we were only paying for the labor . They came at the scheduled time and the installation was quick and efficient.
Description of Work: We had a keypad entry installed for our garage door. The $59 was for the keypad and the installation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

Response from Precision Garage Door
Thank you for taking the time to send us a review. We truly appreciate it. Please be sure to contact us if you may need anything in the future. Respectfully, Scott B. Kale Owner

Ann B.
10/2017
5.0
garage doors
ย  + -1 more
Service tech was professional and punctual and did not try to sell us unnecessary services. Scheduling was quick and easy.
Description of Work: Tune up and roller replacement needed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Response from Precision Garage Door
Thank you for taking the time to send us a review. We truly appreciate it. Please be sure to contact us if you may need anything in the future. Respectfully, Scott B. Kale Owner

Annette R.
09/2017
5.0
garage doors
ย  + -1 more
Garth was an awesome technician, diagnosing my problem quickly and telling me several ways we could address the matter. He completely explained everything and gave me options and prices so I could decide how to proceed. After the work was completed, he told me about the warranty on the parts through Precision Door and the manufacturers. Overall, a great experience! I would recommend Precision Doors to anyone looking to have a garage door serviced, fixed or replaced.
Description of Work: Adding a new keypad, reprogramming a second keypad and repairing or replacing a panel that the previous homeowner had run into with her car.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$850

Response from Precision Garage Door
Thank you very much for taking the time to send us your great review. We are pleased to know we provided you with such excellent service. Please be sure to contact us if you need anything. Respectfully, Scott B. Kale Owner

James M.
09/2017
5.0
garage doors
ย  + -1 more
Great! Arrived on time and quick installation. Very pleased.
Description of Work: Outdoor keypad installation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Response from Precision Garage Door
Thank you very much for taking the time to send us a review. Please be sure to contact us if you may need anything. Respectfully, Scott B. Kale Owner

William E.
08/2017
5.0
garage doors
ย  + -1 more
Great did not recommend unneeded repairs
Description of Work: Garage door tune up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$39

Response from Precision Garage Door
Thank you for taking the time to send us a review. We truly appreciate it. Please be sure to contact us if you may need anything in the future. Respectfully, Scott B. Kale Owner

Dennis A.
07/2017
5.0
garage doors
ย  + -1 more
Excellent worker, efficient, informative and professional.
Description of Work: Garage door maintenance and enhanced safety equipment.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$385

Response from Precision Garage Door
Thank you for taking the time to send us a review. We truly appreciate it. Please be sure to contact us if you may need anything in the future. Respectfully, Scott B. Kale Owner

Brook T.
07/2017
5.0
garage doors
ย  + -1 more
The service provider was polite and did the installation with ease. I will call again!
Description of Work: I purchased a deal for a new key pad.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

Response from Precision Garage Door
Thank you very much for taking the time to send us your great review. We are pleased to know we provided you with such excellent service. Please be sure to contact us if you need anything. Respectfully, Scott B. Kale Owner

Contact information

2095 Dabney Road, Richmond, VA 23230

http://precisiondoorrichmond.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Licensed*

Trade License Number
2705128401
Trade License Locale
VA
Trade License Authority
Virginia Department of Professional and Occupational Regulation
Trade License Expiration
04/30/2023
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Garage Doors

FAQ

Precision Garage Door is currently rated 4.8 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Precision Garage Door accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Precision Garage Door does not offer free project estimates.
No, Precision Garage Door does not offer eco-friendly accreditations.
Yes, Precision Garage Door offers a 5% senior discount.
Yes, Precision Garage Door offers emergency services.
Yes, Precision Garage Door offers warranties.
Precision Garage Door offers the following services: Residential Install, Repair Garage Door, Home Automation, Doors & Security
Commercial Doors

Contact information

2095 Dabney Road, Richmond, VA 23230

http://precisiondoorrichmond.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day