Precision Garage Door logoApproved Pro
Approved Pro

Precision Garage Door

4.8(
142
)
Garage Door Service, Door Service, Home Automation Service,

About us

Sales, service and installation of garage doors, and garage door openers. Same day and 24-hour emergency service available. With the highest quality garage door parts available in the door industry, Precision Door is your right choice. Our garage door technicians are trained to diagnose and fix all kinds of garage door and garage door opener issues. We realize that your time is valuable and we want to make getting your door fixed as easy as possible for you. We know your doors are an important visual and useful aspect of your home. In many cases, the garage door is used more than the front door so we understand the inconvenience caused when it's not working. Precision Door Services of Richmond offers same day, 24/7 emergency service. Our fully stocked trucks and certified technicians are ready to help. We believe in our products so much, we offer a limited lifetime warranty on many of our parts and services. Ask us for details. We take pride in hiring technicians that are professional, courteous, and on-time. Precision Door Service of Richmond is locally owned and operated. Specializing in garage door repair and garage door replacement. Like most service companies, we charge a service call fee but also offer coupons. We do not charge extra for evening, weekend and emergency calls. Award winning products and service!

Business highlights

Emergency services offered
11 years of experience

Services we offer

Residential Install, Repair Garage Door, Home Automation, Doors & Security

Services we don't offer

Commercial Doors

Amenities

Emergency Services

Yes

Warranties

Yes

Senior Discount

5%

Accepted Payment Methods

  • American Express
  • Financing Available
  • Check
  • Visa
  • Discover
  • MasterCard
Our recent projects
  • 5
    -
    View Gallery

    Assorted photos uploaded by Precision Garage Door

Reviews
4.8142 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
87%
4
8%
3
3%
2
0%
1
3%
Write a review

Filter reviews by service

Showing 1-25 of 142 reviews
Eric E.
May 2023
4.0
Garage Door Service
Yes, I recommend this pro
No hanging cords, neat and clean work. Very satisfied.
Christian B.
Apr 2020
5.0
Garage Door Service
Yes, I recommend this pro
$130,000
This was a great experience. Tech was very friendly and they were able to set up an appointment very quickly after we had a spring break. After reviewing the damage they offered three different options to fix at different prices and didn’t try to push us towards any more expensive items. We still ended up doing a full equipment replacement. Love the way the new system looks and can’t get over how quietly it runs. They offered a few more options at the end, but again didn’t push us at all on trying to buy, so we appreciate the honest approach. Will definitely call them first in future for any other needs.
Response from

"Thank you very much for taking the time to send us your great review. We are pleased to know we provided you with such excellent service. Please be sure to contact us if you need anything. Respectfully, Scott B. Kale Owner"

Ronnie D.
Dec 2019
5.0
Garage Door Service
Yes, I recommend this pro
$105,000
Good good good
Response from

"Thank you for sharing that feedback. We believe that garage doors should be seen and not heard! Let us know if you need anything else. Respectfully, Scott B. Kale Owner"

John V.
Oct 2019
5.0
Garage Door Service
Yes, I recommend this pro
$50,000
Prompt response. On time and knowledgeable Tech.
Response from

"Thank you very much for taking the time to send us a review. Please be sure to contact us if you need anything. Respectfully, Scott B. Kale Owner"

JAMES J.
Aug 2019
4.0
Garage Door Service
Yes, I recommend this pro
$190,000
Not done yet will be done next week on 27th.
Response from

"Thank you for providing feedback. Respectfully, Scott B. Kale Owner"

Paul Y.
Jan 2019
5.0
Garage Door Service
Yes, I recommend this pro
$48,000
Their tech (Howard) was available within hours of my call and he did a great job. My garage door was not closing properly (constantly opening and closing or stopping at the wrong place). He could have just sold me a new unit for $800, but instead he replaced a few parts (including a free replacement of the light bulb holder) and installed new springs. Door works perfectly now.
Response from

"Good morning. Thank you very much for taking the time to send us a review. We are happy to have provided you with an A rating service. Please be sure to contact us if you need anything. Have a great day. Respectfully, Scott B. Kale Owner"

Kathy H.
Jun 2018
5.0
Garage Door Service
Yes, I recommend this pro
Great company. Service tech was punctual, professional, knowledgeable and friendly.
Response from

"Thank you for taking the time to send us a review. We truly appreciate it. Please be sure to contact us if you may need anything in the future. Respectfully, Scott B. Kale Owner"

James S.
Apr 2018
5.0
Garage Door Service
Yes, I recommend this pro
$18,800
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Response from

"Thank you very much for taking the time to send us your great review. We are pleased to know we provided you with such excellent service. Please be sure to contact us if you need anything. Respectfully, Scott B. Kale Owner"

Melvin R.
Feb 2018
5.0
Garage Door Service
Yes, I recommend this pro
Fine. Excellent work. Professional. Friendly.
Response from

"Thank you for taking the time to provide such great feedback. We truly appreciate it. Please let us know if you need anything else. Respectfully, Scott B. Kale Owner"

Winston E.
Jan 2018
1.0
Garage Door Service
$7,500
No work was performed.
Response from

"I am so sorry that you were not reached. Unfortunately, we were only given an email address and no phone number. Emails were sent, and may have ended up in your spam folder. We would like to take care of this for you! If you would, please contact us at 804-495-8070 to schedule your appointment. Respectfully, Scott B. Kale Owner"

Marjorie H.
Dec 2017
3.0
Garage Door Service
Yes, I recommend this pro
$6,000
Didn’t respond to prepurchase question. Scheduler had no knowledge of offer or what was included. I felt like I was a patsy paying in advance. So I rate customer service at 0. Ended up getting pretty much what I wanted. Installer was responsive and did good job, though didn’t get the brand of keypad I wanted. Overall, I give the experience a C. I think it’s important to know what I’m buying and Angie’s List and the company didn’t give me that info.
Response from

"Thank you so much for sharing your feedback. Unfortunately, we did not see the message you had sent. We want to ensure that our customers are satisfied, and I'm sorry that we missed that piece for you. We will take steps to ensure that doesn't happen again. Respectfully, Scott B. Kale Owner"

Alan P.
Dec 2017
5.0
Garage Door Service
Yes, I recommend this pro
The service was well done and the improvement was noticeable.
Response from

"Thank you for taking the time to send us [Member Information Removed] review. We truly appreciate it. Please be sure to contact us if you may need anything in the future. Respectfully, Scott B. Kale Owner"

Merlyn F.
Nov 2017
3.0
Garage Door Service
Technician was fine, just didn't get my refund as promised.
Diana H.
Nov 2017
4.0
Garage Door Service
Yes, I recommend this pro
Service was very good. The technician diagnosed the problem and was able to fix it immediately. I was very happy with the outcome.
Response from

"Thank you for providing feedback. Please let us know if we can do anything else for you. Respectfully, Scott B. Kale Owner"

Nancye W.
Nov 2017
5.0
Garage Door Service
Yes, I recommend this pro
$32,000
Extremely wrll
NANCY M.
Nov 2017
5.0
Garage Door Service
Yes, I recommend this pro
Great! Please see the review which I already submitted.
Response from

"Thank you very much for taking the time to send us a review. Please be sure to contact us if you may need anything. Respectfully, Scott B. Kale Owner"

Roger C.
Oct 2017
5.0
Garage Door Service
Yes, I recommend this pro
James was on time, performed work in timely manner.
Response from

"Thank you very much for taking the time to send us a review. Please be sure to contact us if you may need anything. Respectfully, Scott B. Kale Owner"

James S.
Oct 2017
5.0
Garage Door Service
Yes, I recommend this pro
$50,000
Perfect with professionalism
Response from

"Thank you for taking the time to send us a review. We truly appreciate it. Please be sure to contact us if you may need anything in the future. Respectfully, Scott B. Kale Owner"

Carol M.
Oct 2017
5.0
Garage Door Service
Yes, I recommend this pro
.
Response from

"Thank you very much for taking the time to send us a review. Please be sure to contact us if you may need anything. Respectfully, Scott B. Kale Owner"

Ann R.
Oct 2017
5.0
Garage Door Service
Yes, I recommend this pro
They completely the work quickly and removed the old door.
Response from

"Good morning! Thank you very much for taking the time to send us a review. We are happy to have provided you with an A rating service. Please be sure to contact us if you need anything. Have a great day! Respectfully, Scott B. Kale Owner"

David W.
Oct 2017
4.0
Garage Door Service
$22,500
technician was paid $75, but found an additional $150 worth of repairs needed, none of which addressed my main problem. said I needed a whole new power unit, but needed a new electrical outlet installed. He was not qualified to do the electrical work. would have been nice if technician could have done all the work needed.
Mary H.
Oct 2017
5.0
Garage Door Service
Yes, I recommend this pro
The technician was able to adjust the door and the equipment so the operation of the door is much quieter and now closes more consistently.
Response from

"Thank you for providing feedback. Please let us know if we can do anything else for you. Respectfully, Scott B. Kale Owner"

Denise B.
Oct 2017
5.0
Garage Door Service
Yes, I recommend this pro
Had parts available and performed repairs quickly.
Response from

"Thank you for taking the time to provide such great feedback. We truly appreciate it. Please let us know if you need anything else. Respectfully, Scott B. Kale Owner"

Cindy S.
Oct 2017
5.0
Garage Door Service
Yes, I recommend this pro
$5,900
Precision door answered our numerous questions because we did not realize the keypad came with the price. We thought we were only paying for the labor . They came at the scheduled time and the installation was quick and efficient.
Response from

"Thank you for taking the time to send us a review. We truly appreciate it. Please be sure to contact us if you may need anything in the future. Respectfully, Scott B. Kale Owner"

Ann B.
Oct 2017
5.0
Garage Door Service
Yes, I recommend this pro
$7,500
Service tech was professional and punctual and did not try to sell us unnecessary services. Scheduling was quick and easy.
Response from

"Thank you for taking the time to send us a review. We truly appreciate it. Please be sure to contact us if you may need anything in the future. Respectfully, Scott B. Kale Owner"

...
Showing 1-25 of 142

Licensing

Bonded
Insured
Licensed*

Trade License Number

2705128401

Trade License Locale

VA

Trade License Authority

Virginia Department of Professional and Occupational Regulation

Trade License Expiration

04/30/2023

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Precision Garage Door is currently rated 4.8 overall out of 5.
Monday: Open All Day Tuesday: Open All Day Wednesday: Open All Day Thursday: Open All Day Friday: Open All Day Saturday: Open All Day Sunday: Open All Day
Precision Garage Door accepts the following forms of payment: American Express, Financing Available, Check, Visa, Discover, MasterCard
No, Precision Garage Door does not offer free project estimates.
No, Precision Garage Door does not offer eco-friendly accreditations.
Yes, Precision Garage Door offers a 5% senior discount.
Yes, Precision Garage Door offers emergency services.
Yes, Precision Garage Door offers warranties.
Precision Garage Door offers the following services: Residential Install, Repair Garage Door, Home Automation, Doors & Security
Commercial Doors

Contact Information

2095 Dabney Road, Richmond, VA 23230

Service Hours

Sunday:Open All Day
Monday:Open All Day
Tuesday:Open All Day
Wednesday:Open All Day
Thursday:Open All Day
Friday:Open All Day
Saturday:Open All Day
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