Dreamscape Designers Landscape Company

Great people! They worked within my budget and I got a beautiful stepped yard with nice shrubbery, slate steps to a lower deck and underground lighting.

Tom Rozier worked with us to plan and design the beds. He had some excellent ideas. The crew arrived as scheduled, and did a nice job of removing some old shrubs and installing new ones. We had an issue with two of the new plants, and Tom not only replaced them, but had his crew refresh both front beds. The work they performed was excellent. The crew was courteous and easy to talk with. We are very pleased with Dreamscape and highly recommend them.

Went really well. Good communication with the company on what they would do, how they would do it and what it would cost.

Tom was very responsive but gave job to a different company who came in at a lower cost.

I am a perfectionist my nature and the work that Landscape Designers did for me was the best work of anything I have ever had done to my home in the pass. The work was superior! I was thrilled, as when you pay for a job you can only hope you have picked the right compan to do the job, this time I really got the best! The company had professional, polite, knowledgeable, people who listened carefully to what I wanted and needed. I highly recommend this company. Carolyn

Dreamscape Designers contacted us after a garden show in Va Beach. Dan came out, talked about what we liked, didn't like, and gave us a quote shortly after his visit. His crew removed a few bushes in the front of our house, planted new ones and mulched. They were very courteous. A few weeks after the job was complete, we let them know a bush was looking pretty sad. They replaced it without hesitation. Our curb appeal is beautiful now.

I contacted several companies on Angie's List, all major contractors in their field, but not a single person responded from any irrigation company through Angie's List after I asked all not to call (combat hearing loss) but to txt or email. These folks, and the others, I am sure, are the most professional sprinkler folks in the whole world. Maybe even the universe. Who knows.

My husband and I had such a great experience with this company and I would definitely recommend their landscape design services. We wanted something that would look great but also be low maintenance. They really took the time to understand what we were looking for and obviously understand the best plants for our climate. The transformation of our yard has been amazing, it looks beautiful, we have low maintenance plants and year long color pop. I am so pleased!

Work was on time and the crew(s) were quite professional. My garden beds in the work area were not damaged at all. I am very great full for this!

I've always wanted an outdoor oasis and played around for years trying to do it myself. After researching I called Dreamscape Designers. The owner, Tom, listened to my thoughts and then painted a paradise in my backyard! The Dreamscape crew headed by Larry came in and now I get to sit in my tropical paradise every day! Thanks for making my dreams a beautiful reality!

Dreamscape Designers did a fabulous job on our patio and fire pit. The team worked to provide us with as much information as possible about the job, integrated our choices into the plans, worked to schedule appointments and the start of the job with us, were responsive to our requests, and worked continuously to complete the job. Dreamscape Designers did a great job in laying out the patio and fire pit. Most importantly, the crew ensured proper grading and laid a solid foundation for a patio that will last many years and now gives us great enjoyment. We spend a lot of time now sitting out on our patio. On a cool night this past Friday, we enjoyed sitting out on the patio and relaxing by a nice fire in the company of good friends. Thanks to the Dreamscape team.

They created a backyard oasis for us to enjoy with our family and friends! They were prompt, reliable and did a fantastic job!

Work went fine except instead of a red rose in one spot, it was pink which was not what I wanted. Overall work was done well, but it was a little on the pricey side.

Affordable and excellent work. Design is everything we hoped for and the crew was professional and courteous.

Great job - just what I envisioned.

Work was for my Company and will only say things were done great Easy to work with, fair priced and you get what you pay for. Great people to work with and willing to go the extra yard when you need them too

I want to apologize for the length of this review…my wife and I don’t usually write negative reviews about companies, but feel like it needed to be done given the amount of money we spent and everything we dealt with. We first contacted the company in April and were excited to have one of the designers, Christina, come out a few weeks later to talk about what we wanted. We didn’t have a dollar amount in mind a the time, we just knew we wanted a lush, English garden style landscape with room for planting seasonal fruits and veggies. The initial meeting went great and she told us she would have a plan for us in a a few weeks. That was the last thing that actually happened on time and when we got the plan the next week we were in love, and decided to splurge and go with everything on the design, close to $30k. We were told work would start at the end of May and be completed within a week. The last week of May we got a call saying they were behind and would start the following week. The following week they put in about 1/4 of the landscaping (on the side of our house) and didn’t even weed properly as weeds were already sprouting up over the next few days. They said they would be back at end of the week to do the hardscape which didn’t happen. It finally got done towards the end of June and took 2 days longer than they said, as they had 1 or 2 guys working on it the entire time. Our pergola and other woodwork was supposed to be done the following week, but the guy never showed up. When we called they told use their guy was ‘sick’ and that they weren’t sure when he would be coming because he had a project to complete at the new outlet malls instead. The next week they came out and finished the landscaping in the back. After it was done we realized the design didn’t cover up under our steps like we spoke about, so we asked if they planned to fix it somehow. They said they could have the wood guy put trellises over it, and tried to charge us an additional $600 which we refused to pay. The pergola was finally completed a week later, but provided no shade which was the purpose to begin with. The trellises weren’t installed at that time and took another week to be installed, but it was not painted. We asked if they planned on painting it and were told ‘we are landscapes and he is a carpenter, we can put you in touch with painters if you’d like.” Seriously? I’m paying you 30k and that’s the service I get? We discovered the carpenter trampled a bunch of plants as well and they wanted us to pay the rest of the money before the plants were replaced, because the ‘install was completed as promised.’ Ha! Multiple gardenias they installed died (even though we told them we trouble with gardenias dying previously) as well a few other plants. It look over a month of texts, emails, calls to finally get them replaced. The day they came to replace them, I accidentally left the back gate locked, so instead of calling me and seeing if I could come by or coming a different day, they just left those plants on the porch. I called to see if they would be coming back and was told it would be an additional $180 charge for them to come back….absurd. One of the plants was also missing (either forgotten or stolen,) and they refused to bring another one. Tags were left on the plants they were able to install, and when I addressed that I was told “it was so we could identify the plants.” Even though in the checklist we signed after install one the blocks was “tags removed from plants.” It’s hard to stress in words how frustrating and disappointing this experience was. When you pay 30,000 for a dream landscape you expect amazing service and professionalism, which was far from met. A project that was supposed to take a week ended up taking almost 3 months to complete and every time we addressed it we were given another excuse, as other projects seemed to be more important than ours. Topped off by the owner calling me “bro” and “dude” repetitively, and making jokes that I’ll owe him a beer when this is all done. Please save yourself from a nightmare experience like we had and go with one of the many other landscaping companies in the area.

Excellent results working friendly, professional landscaper and everyone in the crew. Work completed on time. Already using them again on another project. Highly recommended....

After looking around different websites for a local landscape designer I decided to call Dreamscape Design due to the various colorful landscapes shown on their website. When I initially spoke with Linda she was helpful and informed me about a promotion running on Angie's list. I purchased the design consultation but unfortuantely I had to wait about 3 weeks. That was fine with me especially given that I would be provided with a nice design in the end. After 3 weeks Cristina showed up right on time which is very important to me. She was very friendly and seemed to listen to our needs with the new landscape design. She said that she would follow up in a few weeks. Everything started off great but not for long. After a few weeks I did not hear from either Cristina or the company. I called 2-3 times for a follow up and was told Cristina would call me back. There was no callback. On the 4th try Linda stated to me that Cristina would come by during the afternoon to drop off the design. After not hearing from her my wife checked the mailbox and inside was a standard paper size black and white design of the front yard. I liked the design but I definitely think it could have been presented in a better way. To this point I still had not been contacted by Cristina or the company and it had been almost 3 weeks. The next day I still had questions about the design so I called in for the 5th time and Cristina happened to be there. She did answer all of my questions. Initially the meeting was great and I think Cristina did a very good job on the design. There were a few negatives about this company though. First off, there were no courtesy calls at all which I think are very important. This lets the customer know that they are not just a number. Secondly, I think that if a representative from the company informs you that something will get done and it doesn't get done it is very unprofessional. Lastly, I believe that this design that was presented should have been presented better. For example: on a bigger piece of paper with some color would have been great with the designer presenting it. I just think that when you're providing a service you should not deliver the bare minimum but you should rather "blow away" your clients and leave a lasting memory. This way your clients will be inclined to refer you to other people.

Very well. Put in new landscape plantings, built new flower beds and used some of our old plantings where possible.

The actual install was OK. however, the path discussed was not on the plans. When brought to the foreman's attention, he stated, "It was not on the plans." There were 3 large, flat stones placed going up to the stairs at the front porch. When he discussed the path with the designer, the designer remembered the discussion and told me that this would be put in. For some reason, the company removed the nice, large stones and put smaller, awkward stepping stones up to the front steps. The stones meet no ones step and a woman in high heels would have extreme difficulty walking on them. Also, several were not seated well and they wobbled. At the time of the last check, I pointed this out. I was told that they would be fixed. I think maybe some were fixed, but I never saw the workers. A few weeks after the install, I noted weeds popping up everywhere in the landscaping. I called and spoke with the designer. The did not put any landscaping fabric or weed block down during the install. I was incredulous. We spent over $13000 for a few bushes, small boulders (not the large ones that we wanted), on very small tree, some river stone and sod. We told the designer that we wanted a low maintenance front yard. I assumed they would have put weed block down! He offered to give me a "courtesy" weed spray. I told him that I didn't think that was adequate. He stated that he would come by and look at the job. I found his card in the mailbox and a few days later, the weeds were dead. Along with parts of the bushes, Monkey grass, sod, Daylilies.

instillation on time. Trees and bushes that were installed were much smaller than expected. Boulders were not as large as we discussed. path discussed was not installed initially. It was not put in the original design. It appeared that the designer overlooked this. When brought to the attention to the foreman, he told me that it was not in the current design. The designer remembered the conversation and they agreed to put in a path. The large slabs of stone for the main entrance walk way that was originally planned looked great. But for some reason, these were removed and replaced with smaller stones which fit no one's gait. The smaller stones rocked back and forth and were not seated well. I guess that was to "flow" with the path through the lawn, but it was not my concept of a usable pathway. Some of the stones were re-seated, but not all. I was feeling pressured to come up with the final payment and re-assured that all my issues with the install would be taken care of. Within one month of install, weeds were growing everywhere through the mulch and river stone. No landscaping fiber was used. When I contacted the company about the problem, the response was that fabric was not in the contract. They would come out and do a "complementary spray" of the weeds. This was done and now, we have dead weeds in our river stone beds. Overall, we got very little for the money we spent. I am so surprised about this since I rely heavily on Angie's List reviews. This was the most expensive contract, but I went with this company based on the reviews. I am very disappointed in the professionalism of the company and quality of the product.

Everything from Christina's design to Tylor's supervision and the construction team was spot on. The most professional and courteous contractors I have used in along time. Definitely recommend Dreamscapes to anyone wanting to upscale their landscape.

Design was awesome. Quality of work performed was LOUSY. They hired a sub-contractor who did sub-par work. I would NOT recommend using this company.

Outstanding. Dreamscapes Design and especially Cristina and her team designed and installed a beautiful new front entry and lawn. We are very pleased with the results and have received many compliments for our neighbors.