Atlantic Psychiatric Services

He ignored me when I told him I was sleeping. I started to cry and ignore me again. He gave me new medication but forgot to give me new refills. When I called him, he refused to call me back. I have only 3 pills left and the front desk did not care. If you have anxiety don't you think this would make it worse?

=taeknA

I tried 4 times to secure an appointment. I left messages. Nobody called me back. i gave up and now I'm here trying to find a Physician that invests in patient satisfaction.

unknown

horrible!

One nightmare after another. The staff seldom returns calls. The voicew mail message of the person in charge of prescriptions is she will return your call at her convenience. She returned none of my calls.

The first time I called, I was placed on hold for a time, then asked to leave my name and contact information. They did not call back that day. (According to the office hours indicated on their phone message, they had several hours to do so that day.) The next day, I called again, was asked to leave name and contact information, and was called back about 3 hours later. After taking my name and the name of the referring physician, the "new patient coordinator" informed me that, before we could see anyone at their facility, we would have to terminate any ongoing therapy provided by any psychologists, counselors, or therapists outside of their office. I was appalled that such a requirement would be levied by an office administrator as a prerequisite for treatment. I _might_ understand such a request by a doctor _after_ an evaluation, as a condition for a continued relationship, particularly if there was reason to question the efficacy of current treatment. But before even seeing the patient? Before even gathering the basic information on why we were seeking an appointment? Naturally, I declined. I asked the coordinator the reason for the policy and she simply said that it was an administrative policy to insure that all care for a patient should come from within their practice.