About us
Dear Angie's List Customers, Vienna Residents, Neighbors, & Friends, Thank you for reviewing profile of Maple Cleaners in Vienna VA. We work on one principle - "Customer comes first." This Dry Cleaner has been established in Vienna VA since 1996. We performed several renovation during 2013. Our goal is to provide excellent customer service to both our individual and commercial customers. In this journey we trust to make an impact on the Vienna community and make new friends. Last but not least, we always include little bit of fresh luck as we clean your clothes to make you look good and successful in your career and life. We currently provide the following services: Pick up and Delivery, Dry Cleaning Wash Dry Fold (Laundry Drop Off) Coin Laundry Alterations Shoe Repair Rugs Comforters Uniforms Draperies Wedding Gowns Tuxedos Our commercial customers include Airforce, Restaurants, and Hotels Sincerely Maple Cleaners 348 Maple Avenue West Vienna VA 22180 https://MapleCleanersUSA.com 703-255-7100
Business highlights
Services we offer
We currently provide the following services: Dry Cleaner ($1.98 Dry Clean Most Garments $1.49 Shirts) Wash Dry Fold (Laundry Drop Off) Coin Laundry Alterations Shoe Repair Rugs Comforters Uniforms Draperies Wedding Gowns Tuxedos
Amenities
Eco Friendly Accreditations
Yes
Emergency Services
Yes
Free Estimates
Yes
Senior Discount
1%
Accepted Payment Methods
- American Express
- Check
- Visa
- Discover
- MasterCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 80% | ||
| 10% | ||
| 0% | ||
| 10% | ||
| 0% |
Filter reviews by service
"Respected Ms. [Member Name Removed]. Tremendous thank you for your feedback. We are happy that you liked our focus on quality cleaning and friendly customers. Please let us help you with any house hold or garment dry cleaning. if you find issues ever in future, please let the onsite staff or call me at 703 255 7100. Sincerely, Mata."
The cleaning job seemed OK but the ironing was not that good especially around cuffs and had many pressed in wrinkles on almost all the shirts. The customer service component was really lacking as well as basic ironing skills .
Not that they can control traffic flow, but getting into and out of the parking lot is a nightmare due to the gridlock congestion on Chain Bridge Rd, which was what made having to return twice for them to finish the order all the more frustrating. So they have a great price for below average services.
"Respected [member name removed]. Our sincerest apologies that you had experienced delays and not satisfied with quality of press. We have reviewed your feedback with our staff and added further quality checks in our cleaning pressing and assembly process. We are fully committed to quality and friendly customer service. We are very sorry that we made a mistake in your case. We are deeply involved in Northern VA community. We consider our customers as friends and neighbors. We request that you give us a try again for 15 shirts free of charge and let us do cleaning for you to ensure that we adhere to top quality standards. Sincerely, Maple Staff"
I took in my daughter's wedding gown, a bridesmaid dress and my dress from the wedding. All were returned in very good condition.
Licensing
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