Reviews
1.01 Reviews
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Zachary M.
Jan 2020
Auto Body Work
Stay away from this place. They do the absolute bare minimum work to get by. If you scratch just below the surface you'll find they're absolute frauds. I signed up for them to paint and install a new fender on my VW and paint the bumper and hood to match. I supplied the fender and a complete hardware kit (from the VW dealership). Dropped my car off on a Monday and was told it would be done on Thursday. I got a call Thursday morning letting me know my car was ready to be picked up. I showed up at 1pm to pick it up. It was out front with the key in the door lock. The inner fender was not attached, a piece of the inner fender was missing, and they had broken the side skirt trim trying to bend it out of the way to do the fender work instead of removing it as you're supposed to do. I went inside and pointed out the issues. I was told that the lady at the desk was in error and it was not done and they still needed to do a few things. I waited for an hour while they pulled it back in and worked on it further. I was then told it was ready again. I crawled under it and saw several fasteners on the fender liner and side skirt trim missing. I pointed it out and they again spent time working on it. After this everything looked good so I paid (almost $1000) and left. I didn't get 10 miles before the belly pan fell off and scraped against the pavement because they forgot to reattach that too. It was destroyed, but I was headed to the VW dealership anyway for an alignment. The dealership lined up my car and sold me another belly pan for $150. Maaco said they would only refund $90 of my money because that was their cost on the belly pan. I went home and took the bumper off completely only to find that they broke 3 out of 4 clips on the grille and only installed half the hardware that holds the fender on underneath the fender liner. Never again will I use Maaco. This place is an absolute joke. Stay away.
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FAQ
Maaco Collision Repair & Auto Painting is currently rated 1.0 overall out of 5.
No, Maaco Collision Repair & Auto Painting does not offer free project estimates.
No, Maaco Collision Repair & Auto Painting does not offer eco-friendly accreditations.
No, Maaco Collision Repair & Auto Painting does not offer a senior discount.
No, Maaco Collision Repair & Auto Painting does not offer emergency services.
No, Maaco Collision Repair & Auto Painting does not offer warranties.