JK Moving Services

"Thanks for your feedback. We're glad that things went well with your move and hope that we can be of service to you again in the future. Thanks again!"

"Thank you for your feedback! We are very happy to hear that you've had a great experience with us and we hope to be able to service you and your family again in the future. Thanks again."

"Glad to hear everything went well. Thank you for your feedback!"

"Thanks for your feedback. We're glad to hear everything went well. We hope that you will think of us again in the future. Thanks again."

"Thank you for your feedback and we are sorry to hear that you had a less than desirable experience. Our records do not indicate that you filed a claim for damages after your move, so we are not able to address that issue. It is our policy that we do not move items until the threat of insects and rodents is removed for the protection of your items and your home. It is also an industry standard for movers to lift heavy items on their backs to reduce the risk of physical injury. Dollies are not used in residential moves because they can easily damage a customer’s property. Thank you again for taking the time to provide us with your feedback."

"Thank you for your feedback and for bringing this to our attention. We would like to address your concerns but cannot seem to find your name in our billing system. Can you email [email protected] and provide us with the number that is listed on your bill of lading and/or the full name that was used to book our services? Once we have this information we will be able to better assist you. Thanks again."

"Thank you for your review. We are are grateful that you entrusted us with your belongings and that everything went smoothly and in a timely fashion. We hope that you will think of us again for any future moves. Thanks again."

""Mahalo" for your gracious words and review! We are thrilled to hear that everything went smoothly and that you had a great experience with us. A move across country and ocean can be very stressful and we aim to take as much stress away from our customers during the moving process as we can. We hope that if there is another move in your future, you will think of us again and recommend us to your friends and family. Thanks again, it is always a pleasure to hear from our customers."

"We are very happy to hear that you were satisfied with your move. Thank you for your kind words and we will relay your sentiments to the crew! We are grateful and honored that you chose us to move your belongings and hope that for any future moves, for you or your friends, that you will think of us again."

"Thank you for the review and kind words. Our teams train extensively to minimize the risk of damage for our customers, and we appreciate that you noticed our efforts. We hope you are enjoying your new home, and thank you for your business."

"We are glad everything went well! Thank you for choosing us to manage your move."

"Thank you for your kind words and entrusting us with your move! We are very happy that you have had a great experience with us. We hope that for future moves you will think of us again."

"Thank you for your kind note; we are very happy that your move went well. Military moves are very important to us as we are always happy to be of service to those who serve. Thanks again."

"Thank you for noting your concerns. We are very sorry about your experience. We estimated your two shipments at 25,300 lbs. total. As is customary with movers, we sometimes combine long distance shipments for efficiency. We planned to place your two shipments and a third one on the same truck. Based on the estimated weight, all three shipments should have easily fit in the same trailer. When your shipments were loaded, the weight and space requirements had increased by 4,150 lbs., or 16% more than estimated. The result was not all of your belongings fit and they were sent on a second truck. While we work diligently to perform accurate estimates, at times the weight and space can be more or less, based on the items being moved and their density. To address this, we will work with our Move Consultants to improve estimating accuracy. We also discussed your packing concerns with your crew members. They will participate in re-training of how to mark cartons so it is easier for customers to know what’s in each box. We regret your damaged items, here is a link to our claim form: jkmoving.com/claimform We apologize for the issues on your move. Once we realized everything was not going to fit on one truck, we should have contacted you. We are reviewing our Operations and Customer Service procedures to prevent this from happening again. We appreciate your feedback so we can learn from and correct our actions."

"We are extremely pleased to hear that all went well with your office move. We understand that moving office spaces can be a very stressful time for both employees and for business, It is always our goal to remove the worry from moving and get people back to full-productivity as soon as possible. We thank you for saying you would recommend us and thanks again for your comments and feedback."

"Thank you for taking the time out and giving us your feedback. We take complaints very seriously here at JK Moving Services, and we make sure we review every situation very carefully. It is to our knowledge that we sent a packing crew, as requested, to help you pack some of your belongings but were sent home, before the job was completed, for unknown reasons. When we pack, we use packing paper (non-newsprint), bubble wrap, special boxes, and quilted pads (respectively) on our customers’ belongings. We are sorry that despite this, some of your items were damaged during your move. We have never required that a customer pay in cash; we accept cashier’s/certified checks, credit cards, and cash – whichever the customer prefers. Again, we are sorry that some of your items were damaged, and thank you again for your feedback."

"We are very happy that your move went well. We pride ourselves on making sure we are with you every step of the way so that your move goes as smoothly as possible. We appreciate that you would use us again if there is ever another move in your future. Thank you for entrusting us with your belongings and we hope you get settled in quite nicely. Thanks again."

"We're glad we were able to help you on short notice. Having a large fleet allows us to accommodate our customers and ensure a "plan B" in case something beyond our control happens on move day. Thank you for your trust and your business."

"We are happy to hear that everything went well with your move. We definitely are committed to making sure our customers have most positive move experience, rain or shine! We hope you will recommend us to your friends and neighbors in the future. Thanks again."

"We are so happy that your move went well and you were pleased with our service, it was our pleasure. Thank you for your review and kind words, we will be sharing your comments with our crew and team. Please do think of us next time you (or your family and friends) move! Thanks again."

"Thank you for the feedback. We apologize for damaging your mower. Although we professionally train our employees on the correct, careful methods to manage customers' belongings, occasionally some damage may occur. And yes, the valuation coverage does come in handy when that happens! We appreciate your business and your kind review."

"Thank you for your feedback. We appreciate that you would recommend JK - a tremendous part of our business is gained through referrals. We appreciate your trust."

"We are sorry to hear that your items were damaged when you went to retrieve them from storage. It can be tricky when items are moved into self-storage. We recommend that customers be present at delivery into self-storage so they can tell us exactly how they wish to have their items arranged in the unit. In fact, we just wrote a blog post about this topic to assist customers who are moving into or out of self-storage units. We apologize for your bad experience."