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Dryer Vent Wizard of Northern Virginia logo

Dryer Vent Wizard of Northern Virginia

4.8(
187
)
Dryer Vent Cleaning, Air Duct Cleaning, Appliance Repair,

About us

Dryer Vent Wizard of Northern Virginia provides professional dryer vent cleaning for residential and business properties in the Northern Virginia area. When your dryer is functioning poorly, it is likely due to a clogged or debris-filled dryer vent line. Lint, debris, and other common sources of dryer vent clogs can not only affect the efficiency of your dryer, but they can also be a serious fire hazard. Our dryer vent cleaning services remove the fire hazards from your dryer vent line and offer an array of other benefits related to your dryer’s performance. By restoring proper airflow throughout your dryer vent line, you can reduce drying time, increase energy efficiency, and decrease wear on clothing and the dryer itself. 5 employees. Estimates provided for approval before any work completed. $10 off any service for Angi's members. Check, cash or credit cards accepted (VISA, MC, AMEX, DIS). Serving customers in the Northern Virginia region since 2006.

Business highlights

Family owned & operated
Women owned and operated
19 years of experience

Services we offer

Dryer Vent Cleaning, Repair, Alterations & Installations

Services we don't offer

HVAC Duct Cleaning & Dryer Repair

Amenities

Eco Friendly Accreditations

Yes

Warranties

Yes

Senior Discount

$10

Accepted Payment Methods

  • American Express
  • Check
  • Visa
  • Discover
  • MasterCard
Our recent projects
  • 13
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    Assorted photos uploaded by Dryer Vent Wizard of Northern Virginia

Reviews
4.8187 Reviews
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Number of StarsImage of DistributionNumber of Ratings
5
89%
4
5%
3
3%
2
1%
1
2%
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Filter reviews by service

Showing 1-25 of 187 reviews
Dean B.
Jun 2022
1.0
$15,000
Terrible. I asked for a quote, they would only give me ranges. I was in a bind and needed this done. Once onsite technician gave me a ridiculous quote of $325 for the cleaning, $100 to remove the clog, $50 for the service call, and $125 if I wanted a screen installed over the vent. He gave me a hard sell about the fire hazards and dangers of a clogged vent. I paid the $150 for the call and clog. Called another company who came right out and cleaned the vent for $90. No fuss, no hassles, done in a matter of minutes. Dryer Wizard upsells and uses hard sales tactics to overcharge. Avoid these losers.
Response from

"We were in contact with this customer a number of days prior to his emergency appointment. He requested an appointment to be done on specific day only, and we worked to fit him in since we were fully booked. Throughout the communication prior to the appointment, he never requested an estimate, and we would have given him an estimate range for every service (nest removal, cleaning, and bird cage install) had he asked. We provide such estimates several times each day. Of course, it's impossible to give a firm price without an inspection. Most of our customers understand that choosing a dryer vent cleaner on price does not often represent the best value. We often follow the cheap dryer vent cleaners around, fixing the damage they caused or the problems they created. We are a full-service dryer vent maintenance, service and solutions provider, as indicated by this review. We inspect the entire vent line, remove unsanitary bird nest debris, clean the vent fully (not just blow it out or do what we can see from the outside) and then recommend products like code-compliant bird cages to ensure our customers' dryer vent systems remain as safe and effective as possible. Obviously, this customer was not looking for 'full service,' and that's okay."

Robert Q.
Nov 2020
5.0
Yes, I recommend this pro
$40,000
My dryer exhaust vent runs for 25 feet under the house in the crawl space. The vent pipe would begin to clog every couple years and I would replace it myself which is usually an all day affair that is neither easy or fun. Mitchel from Dryer Event Wizard evaluated the situation and came up with a permanent solution that allows the vent to be cleaned from the exterior of the house. Very professional and did a fantastic job the same day.
Paul T.
Aug 2020
5.0
Yes, I recommend this pro
$12,900
Tech was on time, friendly, completed service promptly and effectively.
Paul H.
Apr 2020
1.0
Called for dryer vent cleaning service. The "call center" couldn't give me an estimate cost but said the tech would call me before coming to give my an estimate - scheduled appointment but I told them to have them call before they come. They never called - I contacted them again to tell them to call before coming; however they never called first and just showed up at my house for the appointment. The tech wasn't wearing any protective gear (facemask, gloves, etc) due to COVID-19. I told him to leave my house - no workers should be entering a person's home without proper COVID-19 protection. Had Six Penny do the work and they showed up with mask, gloves and booties on their feet and Six Penny did a great job!
Response from

"Thank you for bringing this to our attention. At the time of your appointment masks and gloves were temporarily unavailable due to high demand everywhere. Your safety is our priority at all times and we are looking into this issue to ensure it doesn't happen again. The call center was unable to estimate the cost of your service at the time of your booking because they are not dryer vent technicians but call center representatives. We price each customers job when on location according to the specific needs of each individual."

Fred H.
Oct 2019
5.0
Yes, I recommend this pro
$37,800
Fast response, quality work completed. Tech gave a sales pitch for other optional services, not really needed.
Bill D.
Oct 2018
5.0
Yes, I recommend this pro
$8,500
Perfect engagement
Melissa P.
Aug 2018
5.0
Yes, I recommend this pro
It went great. All A's
Alice H.
Jul 2018
5.0
Yes, I recommend this pro
$18,980
I contacted Dryer Vent Wizard of N. Va. to clean my never-before-cleaned, clogged dryer vent. The whole process was smooth, quick, and professional. I called, reached a person right away, and got an appointment for the next morning (9-10am). Andre, the tech, called shortly after 9am to give an estimated time for arrival. He arrived on time (before 10am), looked at our vent, gave an estimate for the cleaning, and then got down to work. He was efficient and courteous. All in all, quick and painless. The cleaning itself was $99 (though, to be fair, our dryer vent hose is quite short, so your mileage may vary). We also got a vent cover for $59. The only drawback is you have to pay a $39 diagnostic inspection fee whether or not you hire the company for a cleaning, which kind of pot-commits you to hiring the company for the cleaning (and thus inhibits price comparison -- unless you've already received estimates from other companies). But since the cleaning price ended up being reasonable, not a big deal for me. Would hire again.
Maria Vanessa C.
Jun 2018
5.0
Yes, I recommend this pro
$60,000
Dryer Vent Wizard was very professional, approachable, and timely. They cleaned the vent, changed the vent cover, and installed a new transition venting. The work was well done but a bit pricey.
Haydar M.
Apr 2018
5.0
Yes, I recommend this pro
$32,000
The technician, Cassie of Potomac Services, did an excellent job with a reasonable price. I was very happy with professional handling of the job.
Tim F.
Mar 2018
5.0
Yes, I recommend this pro
$47,600
Like others, I have mixed feelings regarding the service that Dryer Vent Wizard of Northern Virginia provided. Overall, I think they did a great job cleaning my dryer vent, which has a long run with several 90 degree bends. That said, I paid a steep price for that service to the tune of $476.04. My appointment was supposed to be within a window from 10:00AM to 1:00PM. At around Noon, the technician, Ben G., called and said he would be a little late. I said no problem. About an hour later, he calls back and asks if it's OK if he shows up around 5:00PM. I have plans later on that night, but say it's OK. He calls one final time to state he is on the way as it approaches 5PM. After he arrives, he inspects the dryer, the transition venting (tube from dryer to vent hole in house) and the entire vent line to the outside of the house. Well, what he can see of it. I have a finished basement, so a lot of it is not exposed. To his credit, he does get his ladder, and gets it into a very tight space in my water heater closet to inspect as much of the dryer vent line as possible. He also runs the dryer to see how much air flow there is coming out of the vent. I had checked this myself and knew it wasn't much. After the inspection, he gives me the following estimate: $235 for the dryer vent cleaning. My old aluminum vent cover was bent and barely hanging on, as it was 23 years old and original to the house, so he offered me a plastic replacement for $78.00 installed. He also suggested I change the transition vent line from the one I had (aluminum that once bent, stayed bent -which could cause a blockage) to the one he carries in which it is more flexible, and returns to normal if pushed in. Basically, it's crush proof. It seemed like a good idea, and the price for that was $89 installed. I was then told that my dryer could use a cleaning, and that is was $35 for that service. I balked at that, and likely because I accepted the other items, he offered it to me for free. Now, I knew the prices for the vent cover and transition line were ripoffs, but he had them both here, and I just wanted this job done, so I accepted it. I regret it now, because it really was a ripoff. The vent cover can be purchased at Home Depot for $17.00 and the crush proof transition line can be purchased for $11.00. That means I was charged $61 labor on the vent and $78 labor on the transition line. Both are significant ripoffs IMO. That said, I agreed to it, and both jobs were professionally completed. Not exactly difficult work, however, and wish there wasn't as much price gouging as there appears to be here. I understand that this is a "for profit" business, but most of the complaints here are about the pricing, not the quality of the work. One would think that the company would lower the prices for more customer satisfaction, but that doesn't appear to be the case. As for the rest of the cleaning, he attacked the vent line from inside the house, from the vent outside the house, and he actually took sections apart where he could access it from the hot water heater closet and cleaned from there. Overall, he spent 3 1/2 hours here working on our dryer vent system. I think the quality of the work and attention to detail was excellent. Quite a bit of lint was removed from the system. That said, it was an expensive effort - and really it doesn't need to be THAT expensive. Ben G, the technician, wore shoe covers inside the house and did a good job cleaning up. No issues at all with him. In the end, I'm happy with the work, not happy with the pricing, but was told I wouldn't have to pay the $39 fee if I get another cleaning next year, and would also get 20% off as well. Would I hire again? Yes, now that I won't have to pay the $39 fee and have a 20% off discount. And I would just do the vent cleaning, and not accept any other product or service.
Jim T.
Mar 2018
3.0
$18,100
Tech showed up about 20 minutes before the end of his 4 hour window. After examining the dryer he indicated he would need to put in a new junction box behind the dryer as the one we had was insufficient and a fire hazard. [The installer was a professional, the dryer vent cleaner was probably a college student}. He then suggested we needed an animal trap on the exhaust to keep animals from getting into our dryer. Not free. Then the offer of an annual renewal program. Not free. Then he started to work and complained that our exhaust line would not allow his brushes to get to the end of the vent. Never had that problem before. We told him to just do the best he could and leave. Sorry to be abrupt but just tired of being cross sold and up sold for things we didn't need. Just do your job.
Paul K.
Mar 2018
1.0
$40,000
Tech was easy to work with: punctual, friendly, knowledgeable. After he left though the dryer wouldn’t generate any heat. 5 phone calls to the main call center and no return call from the franchise. Called the tech who left his cell phone #, he didn’t feel it was related to his work. No accountability or management with this location, you’re out of luck if anything goes wrong.
Response from

"Glad to hear our tech was punctual, friendly and knowledgeable, and this customer's dryer vent system is safe and running well again. We were a bit surprised to see all "Fs" on the review, and because of this, felt it necessary to respond. Mr. [Member Name Removed] had his dryer vent serviced on 3/6. It was a very windy day in our area, and so, we directed our techs to clean all vents from the inside rather than working from a ladder. Because of this, we were unable to perform an airflow reading after cleaning at the exterior termination, which would have alerted us that the vent may need more cleaning. On 3/12, Mr. [Member Name Removed] called our call center with complaint that his dryer wasn't heating. We apologize that it took a few days for us to respond, but once we did, we were accountable for the issue by paying for an appliance repair tech of Mr. [Member Name Removed]' choice to ensure that his dryer was working well and had just had a safety switch triggered. We managed the issue further by returning to Mr. [Member Name Removed]' house and cleaning the vent again to ensure all was resolved. We accept a bad grade for Responsiveness, as we delayed in responding to Mr. [Member Name Removed]. Once we spoke to him, though, we handled the situation quickly and effectively. We would hope that Mr. [Member Name Removed] would reconsider his "F" grades for punctuality, price, professionalism and quality, especially after we explained why the vent needed re-cleaning (wind and ladders create an unsafe environment for our techs, and so, we were unable to test the airflow)."

Robin K.
Jan 2018
5.0
Yes, I recommend this pro
Went fine. They guy they sent initially had to call in some help since it ended up being more complicated then he initially thought, but they were still able to get it done that day.
Gertrude N.
Oct 2017
2.0
Teller wanted my name, address, phone, and email address before she would disclose they have a $39 assessment fee.
Response from

"Hello Ma'am, I apologize for your unpleasant experience with our call center, but since they are just a call center we do not allow them to give pricing over the phone. We prefer our manager or experienced technicians to give the estimate for dryer vent service. I am sorry that we did not get the chance to provide you with our top-notch service and I hope that this experience does not affect you trying us in the future for your dryer vent needs. v/r Dennis Merz Manager"

Daniel S.
Oct 2017
5.0
Yes, I recommend this pro
It went fine. The guy worked in a downpour and was soaked to the skin but didn't cancel.
Lynette A.
Sep 2017
5.0
Yes, I recommend this pro
$30,000
Vent was unclogged
Alan M.
Sep 2017
3.0
Yes, I recommend this pro
$3,900
First off they had a $39 fee just to come out when I want to get an estimate for a dryer vent repair, actually a replacement.  I needed to replace the one that I had.  I just thought it was ridiculous. I am trying to give them business and they want to charge me to give me an estimate.  All the other companies I reached they came out for free to give me an estimate.  So I wasn’t really pleased with them.  So I didn’t bother.  They came up, they gave me an estimate and I said I was going to get other estimates from others before I make a decision and they started saying well we’ll reduce the cost of this X, Y and Z trying to win the work to do it now.  When I stood firm and said no, I want to get other estimates the guy seemed very disappointed.  He had expected to do the work and had scheduled his day as part of that.  The next couple of hours he would be doing the work as if it was an expectation on his part. So I was kind of turned off by that. I think most of the work they do is dryer cleaning and safety check.  This $39 was part of their fee to do the safety check which I guess they don’t even deduct it from the fee that they would charge you to do it. I said I am not interested in a safety check, there is nothing to check.  I want to get an estimate for a building a new one, I need to replace the one that I have.  Even though I tried explaining everything to them it was like they do business their way and it’s this way and the only way. So I was having to pay $39 for getting an estimate to replace the work that was there and their estimate was actually on the high side compared to the others also.  For more than one reason I just declined, haven’t called them back.  I give them credit for being on time.  The things they said they would do they certainly do.  They were prepared to do work. They didn’t listen to what I was wanting.
Margaret L.
Aug 2017
5.0
Yes, I recommend this pro
$35,000
Prompt & efficient
Norma J.
Jul 2017
3.0
$33,597
I should have known not to book an appointment with them when they would not quote me a price. My first appointment was scheduled for Tuesday, July 25. That appointment was canceled by the company because the technician assigned to my job was in the hospital and I was rescheduled for July 28. If you don't remember, that was the day of steady rain. I called the cell phone number of the person who rescheduled my appointment to ask to change my appointment because of the nasty weather. He showed up anyway and I went ahead with the cleaning. LET ME WARN YOU, THEY HAVE LOTS OF HIDDEN COSTS. $35 service fee just to come to your home. He said I needed a new transitional venting from my dryer to the vent. That cost me $89. The cleaning itself cost $168. Then he wanted to charge me $95 to replace my vent cover on the patio. No Way I said. On top of that he charged me $39 for a lifetime guarantee and maintenance package. I didn't understand there was a charge for that. So I am out $335.97 to clean my vents. And you should have seen the mess in my basement from him going in and out in the rain. He did not have protectors to cover his boots. He broke off one of the covers on my outside vent cover for the dryer and for the bathroom vent and never told me. That's what I find amazing. He had to have known he broke that. I will be calling the company tomorrow for an explanation.
Brian Z.
Jul 2017
2.0
Was quoted a price between $106- $189, was charged $264. Stains were left on the carpet. Would not recomend .
Response from

"Sir, I am sorry for this inconvenience our technicians are usually pretty good at cleaning up after them self. I can send one of my guys over to take pictures and then if we cant clean it we can pay to have someone clean it for you. In regards to pricing when I gave you the estimate I mentioned that after the technician does his 10 point inspection they will give you a more concrete price. Looking at your invoice you had minimal air flow in your line so that is why it was higher then the estimate. We did give you a few items for free but I hope we can fix things for you so that we dont leave you disgruntle about our company and services. Dennis Manager Dryer Vent Wizard"

Patti A.
Jun 2017
5.0
Yes, I recommend this pro
$11,900
Great, well done
David M.
May 2017
5.0
Yes, I recommend this pro
$75,000
Excellent, would hire many times again, very thorough
Response from

"Thank you for your kind response and that is what we like to hear about our technicians. We strive on customer service and providing top notch service to all of our customers. Thank you again and have a great day. Dennis Manager Dryer Vent Wizard of Northern Virginia"

Cynthia S.
May 2017
5.0
Yes, I recommend this pro
my daughter met the technicians. she was effusive in her praise, saying they were informative, punctual, and nice. they did a great job, would hire again
Response from

"Thank you for your kind response and that is what we like to hear about our technicians. We strive on customer service and providing top notch service to all of our customers. Thank you again and have a great day. Dennis Merz Manager Dryer Vent Wizard"

Stephanie C.
May 2017
4.0
Yes, I recommend this pro
$20,000
I called and I thought the price was high. I told them I had a promotion in the past and they said they could not help me.
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Showing 1-25 of 187

Licensing

Bonded
Insured

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

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FAQ

Dryer Vent Wizard of Northern Virginia is currently rated 4.8 overall out of 5.
Monday: 8:00 AM - 8:00 PM Tuesday: 8:00 AM - 8:00 PM Wednesday: 8:00 AM - 8:00 PM Thursday: 8:00 AM - 8:00 PM Friday: 8:00 AM - 8:00 PM Saturday: 8:00 AM - 8:00 PM Sunday: 8:00 AM - 8:00 PM
Dryer Vent Wizard of Northern Virginia accepts the following forms of payment: American Express, Check, Visa, Discover, MasterCard
No, Dryer Vent Wizard of Northern Virginia does not offer free project estimates.
Yes, Dryer Vent Wizard of Northern Virginia offers eco-friendly accreditations.
No, Dryer Vent Wizard of Northern Virginia does not offer a senior discount.
No, Dryer Vent Wizard of Northern Virginia does not offer emergency services.
Yes, Dryer Vent Wizard of Northern Virginia offers warranties.
Dryer Vent Wizard of Northern Virginia offers the following services: Dryer Vent Cleaning, Repair, Alterations & Installations
HVAC Duct Cleaning & Dryer Repair

Contact Information

44330 Mercure Circle, Suite 100Q, Sterling, VA 20166

Service Hours

Sunday:8:00 AM - 8:00 PM
Monday:8:00 AM - 8:00 PM
Tuesday:8:00 AM - 8:00 PM
Wednesday:8:00 AM - 8:00 PM
Thursday:8:00 AM - 8:00 PM
Friday:8:00 AM - 8:00 PM
Saturday:8:00 AM - 8:00 PM
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