Bowman's Plumbing Heating AC & Electrical Inc
About us
Bowman's Plumbing, Heating, Air Conditioning, & Electrical Inc. was started in 1989, by Everett Bowman. It was his goal then and our goal now to provide all of our clients with services marked by quality, dependability and value. Everett strove to give every client his personal attention because he valued your business. Almost 30 years later; Bowman's still does business with the very same principles our father lived by: personal attention, quality, trust, and respect. We are family owned and operated still.
Business highlights
Services we offer
AC, Duct Work, Electrical, Gas, Heating, Plumbing
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 88% | ||
| 3% | ||
| 3% | ||
| 2% | ||
| 3% |
"Thank you for using our service if you should need anything feel free to call anytime."
Classic nightmare plumbing contractor experience. Unexpected because we'd used them a couple of years ago for quite a bit of plumbing work & had great experiences. Last Oct-Dec 2014, when we decided to remodel our bathrooms, we counted on our past experiences with them more than the current negative Angie's List & Yelp plumbing reviews. That was a big mistake.
Day 1 - 2 plumbers arrive 2 hours late but worked steadily on the first bathroom to install the tub, piping, & durock walls. Several issues but the primary - the piping didn't line up with one another by inches & the tub leaked! They couldn't make repairs immediately due to other scheduled jobs - Huh? They had a 50% deposit for both bathrooms, so we wanted to be patient. After a couple of weeks, one plumber, 2 hours late. He stripped out the durock, the tub & the piping to start again - leaving the house a couple of times. After 3-4 hours, he told us he couldn't stay to finish & bailed in a huff when my husband went up to find out why. The work he had 'done' was horrible.
Then the true nightmare began - trying to get our money back. Despite pictures and our request for management to come & review the work done (they refused) Dana & her brothers (voices in the background) felt the work to date was quality work & only a nominal refund was due from the 2 bathroom deposit we'd placed with them. The Bowmans acknowledged that there was no piping in place, no installed tub, no walls, no tile work, no work begun on the 2nd bathroom & no other plumbers on staff. Just 1 plumber (who started mid 2013) & 1 plumber's assistant. These guys were in over their head with this job.
Finally, Dana offers to call in a sub-contractor to handle our 2 bathroom contract with Bowman's - we'd 'begin fresh'. Again, we're trying to be reasonable - we agree. He comes out - on time. He's horrified by the evidence left by the Bowman's plumbers & talks to us about what's needed. We gave him a copy of the Bowman quote for the 2 bathrooms - feel pretty positive about him (& start our research on his company).
Two days later & unexpectedly, we received a full refund check and a note to work directly with the sub-contractor. He in turn advises us the one bathroom will cost 50% "maybe more" than the Bowman's contract & he doesn't really like written quotes....
("I am sorry to hear that you were not pleased with the work that Bowman's performed. Bowman's offered to send another plumber out to look at the work, you & your husband declined our offer. As you used the shower before any of the work was completed, we felt you hold some responsibility in this. We felt it would be in everyone's best interest to send your money back so you could find another contractor who could better meet your needs. We strive to do our best to make customer's happy."
"Thank You for your comment please call us in the future if you should need anything. Thank You Bowman's Plumbing, Heating, A/C & Electrical Inc."
This is no way to treat a customer. To make story short had to call another plumbing compamy who came and told me they could solve problem for now with a snake, but permanent solution would be to go in with camera and take a look, which they did for another $400.00.
They recommended Sewer Replacement for $6000.00. Called two other companies for estimate on job and hired one for $5000.00,with a ten year warranty on parts and labor.
I still can't believe Bowmans treated me in such poor manner. Would never, never use them again.
"After reviewing your file I am confused about your complaint. Our policy clearly states on ALL Invoices NO warranty on drain cleaning and that goes for a new customer or a 20 year old customer. It was suggested t that the camera be used down your drain and you declined that service. Some homeowners in this area rather get their drains snaked over and over instead of fixing the bigger picture of the problem. So I believe the root of your complaint is that you had to spend $5000 getting the bigger picture fixed. Good Luck with your ten year warranty."
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.