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Pristine Water Treatment

Plumbing for a Remodel or Addition - Install, Faucets, Fixtures and Pipes - Repair or Replace, Water Heater Installation and Replacement,

About us

Financing available with qualified purchase. Trade ins welcome for new whole house water treatment systems. We service all makes and models water treatment equipment. We also do minor plumbing work. New Systems we include a lifetime transferable warranty. All new systems are chemical free. ***Proud Winner of Water Quality Products Dealer of the Month*** http://www.wqpmag.com/family-legacy 10% off Senior Citizens and Military drinking water,drinking water filter,home water treatment system,reverse osmosis system,water filter,water filtration,water heater,water purification,water softening,water treatment

Business highlights

Emergency services offered
51 years of experience

Amenities

Emergency Services

Yes

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.895 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
6%
3
0%
2
2%
1
1%
Showing 26-50 of 95 reviews
John M.
Jun 2016
5.0
Yes, I recommend this pro
$509
unknown

Howard S.
May 2016
3.0
unknown

JENNIFER T.
May 2016
5.0
Yes, I recommend this pro
$1,000
The service provider is a small family business and you get the attention as such. From my first emails to the initial in-home consult to the installation, everything was handled promptly and professionally. I only purchased the RO system but would like to install a whole house system in the future; I wouldn't consider using anyone else to do so.
Response from Pristine Water Treatment
"Thank you [Member Name Removed]! We appreciate your review!"

JENNIFER T.
May 2016
5.0
Yes, I recommend this pro
$1,000
The service provider is a small family business and you get the attention as such. From my first emails to the initial in-home consult to the installation, everything was handled promptly and professionally. I only purchased the RO system but would like to install a whole house system in the future; I wouldn't consider using anyone else to do so.

James B.
Apr 2016
5.0
Yes, I recommend this pro
unknown

Darlene R.
Mar 2016
5.0
Yes, I recommend this pro
unknown

Alex W.
Mar 2016
5.0
Yes, I recommend this pro
$2,500
Great customer service. Super helpful with even the most stupid questions.

James L.
Mar 2016
5.0
Yes, I recommend this pro
unknown

Ellen G.
Feb 2016
5.0
Yes, I recommend this pro
unknown
Response from Pristine Water Treatment
"Thank you [Member Name Removed]! We are glad we have another happy customer! Your review means a great deal!...Michelle"

Pamela N.
Feb 2016
5.0
Yes, I recommend this pro
$235
unknown

Joseph L.
Feb 2016
5.0
Yes, I recommend this pro
unknown

Dawn G.
Feb 2016
5.0
Yes, I recommend this pro
$220
This is a family-owned and run business. They are courteous and quick to respond. Their equipment (we went with refurbished) has worked wonderfully. We would (and have!) recommended Pristine Water!
Response from Pristine Water Treatment
"Thank you (Removed members name) for the review! This really helps us a great deal! Look forward to seeing you next year! ...Michelle Hager"

Stephanie D.
Jan 2016
5.0
Yes, I recommend this pro
$150
unknown

Janet S.
Sep 2015
5.0
Yes, I recommend this pro
$3,000
.

Rebecca C.
Jul 2015
5.0
Yes, I recommend this pro
$3,700

I am very impressed with Pristine's water service.

1.   They showed up promptly and treated my Mother in Law with respect during the initial consultation.  They spoke to me via phone.  It included a thorough water evaluation.

2.  They gave me time to research my options before committing.  Their options were definitely the best.

3.  They were very understanding when I had to call at 9-10pm at night before the installation since I was stuck in another city due to airline issues. 

4.  The estimated time to install the system was accurate.  The technician did a complete, thorough job removing the old filter, installing the new filter, insuring all plumbing was ok and the system was running ok.  He performed a chorine shock of my hot water heaters and they drained the heaters to ensure that my smell problem was completely removed.

5.  Another gentlemen came about 1 week later to ensure the system working properly.  They tested the water.  

6.  The new water filtration system is saving me $80/month in Water softener salt. :)

My water is now better than Facquier County provided water.  I am very satisfied and happy customer.  I couldn't recommend them more highly. 





Ryan S.
Jul 2015
5.0
Yes, I recommend this pro
$6,500
Pristine Water was extremely responsive and very flexible with our difficult schedules.  They were able to quickly schedule a time to come and provide an estimate.  Due to our unique configuration of our house, Pristine was able to design a setup that would allow installation that would otherwise be unavailable to us.  For our installation day, they were right on time (early in fact), and completed the work on time. 
Two weeks later we found a small leak in one of the joints (typical for any plumbing installation), and they were at our house within the hour to repair the problem.  
Extremely responsive, professional, honest.  Recommend to anyone.

David D.
Jun 2015
5.0
Yes, I recommend this pro
$3,500
Very Professional, easy to deal with.
Overall, very happy.

Christine K.
May 2015
5.0
Yes, I recommend this pro
This is a follow-up review of Pristine Water.  We had purchased two refurbished systems from Pristine to address different issues with our water.  The water softener works flawlessly.  However, the system which handled taking out rust and odor did not completely eliminate the problem, though it was certainly a significant improvement.   After trying different approaches to see if we could improve the performance, Roy ultimately decided it best to replace the system, which he did at no cost to us.  I was extremely pleased that Roy not only honored the warranty, but went out of his way to ensure our satisfaction.  There are a good number of plumbers and water treatment companies available, but I would not consider going anywhere else, and would highly recommend Pristine to friends.  It is refreshing to work with people who understand the value of good customer service, and provide an excellent value.  We could not be more pleased.

Joseph L.
Apr 2015
5.0
Yes, I recommend this pro
I don't want to bad mouth any companies because I know how that can affect your business. That's why I do not want to mention the other companies name who installed and serviced my whole house water treatment system for 15 years.
      That being said I wanted a second opinion because they told me my system was outdated and they do not make parts for it anymore and I needed a new system for $5000.
       Pristine's guy came out and showed me that they had actually disconnected some of the power sources to some of my equipment!!! I was shocked because I had used them for so long. I read a review on google about Pristine being honest and not ripping a guy off when he could have been. That's why I chose them for a second opinion. Turns out I new I had issues with my system and they have the parts to repair that. So it will cost me $2100 which is better to me than a new system. They will be out next week to do the work.
       These guys are honest and that's all you want when you get a repair. Don't know if they're cheaper but I don't care they are honest.What a fresh company to deal with in the DC area because alot of rip off's out there.

Kimberly A.
Apr 2015
5.0
Yes, I recommend this pro
$1,900
From the initial testing of my water (quite acidic) to the installation of the water neutralizer I received outstanding service. Everyone that I spoke with was very courteous. If they didn't know an answer they promised to call back within 10-30 minutes - they ALWAYS did!
Jared, the gentleman who came out to test my water was polite, knowledgable, and very personable.
Michelle who answered many questions and arranged the installation was extremely nice and professional.
Roy and his assistant (so sorry I forgot the gentleman's name) were fantastic. The installation went smoothly and the unit is working perfectly. I had a small issue with a lingering smell of plumbing glue in the water lines but Roy talked me through how to properly clear the lines and all is well. 

I f you want a professional, courteous service at a fair price (I shopped around and their pricing is very competitive) 
then you can't go wrong with Pristine Water Treatment!


Timothy S.
Mar 2015
5.0
Yes, I recommend this pro
$2,900
Roy and Michelle were great to work with! They were very responsive, knowledgeable, and courteous - great customer service you don't often see these days. We got quotes from a few companies, and while the Pristine quote wasn't the lowest, we decided to use them because I really got a sense I could trust them to do the job right - and they did. Will definitely recommend them to others.

Pamela N.
Feb 2015
5.0
Yes, I recommend this pro
$235
.

Roy M.
Jan 2015
5.0
Yes, I recommend this pro
$120
unknown

Laura D.
Jan 2015
5.0
Yes, I recommend this pro
$80
unknown

Wanda P.
Jan 2015
5.0
Yes, I recommend this pro
$2,000
unknown
Showing 26-50 of 95

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Pristine Water Treatment is currently rated 4.8 overall out of 5.

Pristine Water Treatment accepts the following forms of payment: CreditCard

Yes, Pristine Water Treatment offers free project estimates.

No, Pristine Water Treatment does not offer eco-friendly accreditations.

No, Pristine Water Treatment does not offer a senior discount.

Yes, Pristine Water Treatment offers emergency services.

No, Pristine Water Treatment does not offer warranties.