R M Banning Roofing

Several companies did roof estimates for me and told me I needed to replace my roof after a high wind storm blew a few shingles off. Since I’m elderly and can’t climb up on the roof to see for myself I had to take their word for what needed to be done. Their estimates were very expensive and I didn’t know how I would be able to pay for it and it caused me a lot of worry. After that, Jason from R. M. Banning showed up to do an estimate for me. He took his ladder off his truck and climbed up on the roof to inspect the problem. After his review and analysis of the roof’s condition, he told me that he could repair the roof and I had at least another five years life left in my roof and did not need to replace it at this time. I was actually shocked to hear this after what I had heard from the other companies. I was so appreciative and thankful for his honest assessment of the situation and his being so truthful with me. It’s so good to know that there are still truthful, honest people left in this world. I mentioned to him that we still had shingles left over from our shed installation that matched my house roof and I told him we could use those when the repairs were done. To my surprise, Jason suggested he do the repairs on the spot. That was another unexpected, but pleasant, surprise. Of course, I agreed and Jason made the repairs promptly at a very reasonable price. I can’t effectively express in words how grateful I feel toward Jason and R. M. Banning. But, I am a very satisfied and happy customer and give them the highest review possible. They actually changed my life and took away my roof “worry”. I actually feel like an angel named Jason showed up at my door and fixed my roof problem at a time when I really needed help. Thank you for everything and if I knew a word better than “excellent” I would use it to describe your company!

This isn’t our first time we chose RM Banning and will continue to hire them. This time we had damage from a raccoon making a home in our attic so they were on standby while it was humanely trapped and all the insulation replaced. They’re always on time and that’s important for me. Also, easy to reach, and everyone is courteous and professional, from office to workers.

They scheduled somebody to come out very quickly. They came on time, and, even though they originally were only planning to tarp the area and give me an estimate, realized that the they could fix it quickly and did so. They even gave me an excellent price.

Very well. Very prompt and service done as described and agreed upon. Would definitely recommend them and will use again.

RM Banning was the only company to respond to my phone messages. They came out the day they promised and triaged the damage. They came back within a week and completed the repair.

Following a damaging windstorm during the weekend I knew all of the roofing contractors would be beseeched with calls on Monday. When I got through to RM Banning on Monday the receptionist said they had had a 100 phones calls for service and no one would be available to come out until next week. When I explained that it was forecasted to rain tomorrow afternoon and my roof and siding were exposed and susceptable to significant water damage the receptionist called around and was able to shuffle schedules to get the tarping done before it rained. She easily could have said I'm sorry but that is what we have. She went above and beyond to help and that kind of service will keep me as an RM Banning customer for the long term.

The president of Banning answered the phone on Sunday and they arranged to come on Tuesday so we could fix the roof before a second storm came in later that night. They showed up promptly at 7:45am and went up to the roof...had all the patching done by noon...including extra caulking and making sure all the flashing was tight. Totally impressed by their professionalism, work ethic and ability to get the job done quickly.

Hired them for a small siding repair after my the Noreaster. Great to deal with. They even did a free inspection of my roof. I would definitely hire them again.

The administrative office and the roof repair technician were both very responsive and polite. The technician provided pictures of the damage that needed to be repaired, and then pictures of the completed work.

Great. They came out on the coldest day of the year and completed the project. I was blown away by their responsiveness, I think if we had picked another company we'd still be waiting for a non cold, non snowy day to get the crew out here.

They were able to send an expert craftsman who spent a great deal of time diagnosing our problem. He was honest and really wanted to help solve our problems for the short and the long run. The office was just as responsive.

Jason shows up, made estimate and promised to come and get it fixed on Friday of the week. Ended up no show and only called in late afternoon that he needs to postpone the work to the next morning. The next day is still a no show and wouldn’t even return the call after multiple inquiries at 11, 2 and 4. I even called the office but the manager was not helpful at all and merely indicates that he doesn’t know the schedule or whereabouts of his employee. Jason finally gets back to me after almost 2 weeks later and there is just no way I’m gonna let someone so unprofessional to work on my property. Stay away.

Great! Answered my questions Made an assessment. Good to go!

RM Banning has been great! We've worked with them twice, once to have a small piece of the gable raking replaced and most recently a full replacement of our roof. They were able to provide a detailed estimate within 2 days and due to a last minute cancellation of another project completed my roof replacement in less than a week after signing the work contract. The entire planning and installation process as able to be completed over the phone and email enabling the project to be completed without my wife or I having to take time off from work. RM Banning's price was also noticeably lower than estimates my neighbors had received for this roof replacements. I will continue to recommend RM Banning to all of my friends and neighbors for roof repairs and replacement. Thanks!

They were good they traveled a good ways to come put the solar panel in.

Steve was very experienced and professional. On his inspection visit, he brought the correct length ladder with him to access the roof (not all roofing companies do this!!). He confirmed our hypothesis and issued a reasonable estimate on the spot. An unscrupulous roofer might have tried to convince us to replace the entire roof. The only other item we asked to be done was to renew the caulking on the flashing above the bay window. Though it was mid-winter by this time, Steve returned during a particularly mild stretch of weather in February and performed the work in a matter of a few hours. While he was accessing the roof, he even banged in a few gutter nails that had come loose. We are delighted with the work because we've not had any leaks since then. We recommend R.M. Banning without reservation.

I got 4 estimates. I was very impressed with the technician from R.M. Banning Roofing company. Out of the 3 other companies he was the first to identify the issue. (my insurance company said it was damage from the sun prior to the estimates). The others told me it could not be from the sun and they had never seen that type of damage before. R.M. Banning gave me an estimate and followed up with samples from the original siding manufacturer. He was very professional and reasonable. When I scheduled the repair it was done that same week and completed within 2 hours. I am very pleased with the project and would definitely hire them again.

Went very well. Work was done as promised. Roofer was knowledgeable and efficient.

The estimator was prompt and work was completed within a couple of days of me requesting to have the repair scheduled.

It went great! Our roof looks like it never happened and the problem has not reoccurred.

First class support from a tremendous, trustworthy team of professionals

Banning was professional, courteous and helpful. They quickly came out to access the job, and then just as quickly scheduled to perform the job. They came when they said they would and the price quoted was what they said it would be. The job was small, but not too small for them and they completed it quickly and professionally. Best of all they were willing to work with me considering I don't live in the area but had to contract with them to go to do this job at the house where my mentally disabled brother lives. They knew to contact me, and were even willing to bill my brother's trust even though they had never done business with me before. They were very understanding of my situation. I will definitely be calling them again next time.

It could not have gone better. Estimate was accurate and timely. Work was done, on time and on budget. New roof looks great. All work and clean up was done professionally.

They were extremely responsive and professional. They were there within 2 hours of the first call to check out the damage. After the raccoon was evicted from the attic, they were back exactly at the appointed time and did the job in a workman like manner. They had replaced the roof in the first place and were just as professional then. We would hire them again.

No clue how these folks have such great reviews. Our experience was not good. We waited for days after having them come out to look at the raccoon damage to get our estimate, calling/emailing several time before finally getting a verbal estimate (nothing in writing). We'd also asked for a roofing estimate since it was something that had been on our list of needs anyway and something we thought we might as well do and accomplish at the same time as this repair. They gave us an $8000 estimate verbally, but the estimate in writing came to $11000 with no explanation as to why. Overall, the customer service or lack thereof gave us no confidence in their abilities; the change in estimate only confirmed that.