Garnett Refrigeration

They did a great job, they moved the units from the back to the side of the house, ran new lines into the attic.  They came when they were scheduled, and completed the job on time and on budget.  They even came back for a followup visit to make sure the units were working as we expected.  I would highly recommend Garnett!

When giving me an estimate for replacing our failed 7 year old York heat pump. The representative went over the job in great detail. He a detailed analysis of the requirements for a system and recommended a size 1/2 ton smaller that the previous unit because the old unit was oversize and now working efficiently. Their formal proposal offered three levels of systems from which we chose the top end offering. This seems to have been the right choice since the system is is doing a great job of cooling and making the house comfortable, something the old unit never did.
Their installation crew arrived at promised time and quickly removed the existing system and started the installation of the new unit. They kept me informed of their progress throughout the day. The installation was completed in the promised one day. They then gave me a tour of the work they had done with explanations of how the system operates including filter changes and thermostat operation.
I am very happy to report that after getting my first full month's electric bill, after a very hot month, it was eighty dollars less that the same period a year ago.

They are very thorough. They do a good job. They checked with me about the price before they do anything. A couple of years ago I had someone come out and tell me I needed a new system. I used them as a second opinion and there was a $40 part that needed to be replaced. I have been loyal to them since then.

The salesman showed up on time and took more measurements than expected. He listened to my concerns and answered my questions., The next day he e-mailed his proposal with several options. Garnett's quote on a Trane system was the lowest of 3. System was installed in a day, within a week from my order. The installers were clean and professional.

Garnett Refrigeration were prompt and professional in coming back with a quote, but they weren't the cheapest.  I would call them again for a quote.

We had our 32 year old HVAC replaced in a 2700 sqft home with a Trane that cost under $5000 <
Not only did Garnett have the best price around - the service was fantastic- the fellows who worked at the house all day were punctual, respectful, courteous and patient to have my husband observing the whole process.  
We have dealt with other much larger companies with very frustrating results.  Garnett was nothing like the big guys that just want a buck in their pocket.  It really seems as if Garnett cares about the people that will be using the products They install.  The owner of the company stopped by the install sight during install to check in.  Weeks later I ran into him and he inquired about our happiness with the system and reminded me to change my filters.  Just really nice people that are pros at installing.  Honestly, quality install has been the top of the list for us…. Garnett has both quality and kindness.

It was terrific, no hassle no fuss, just quality and timely service when electricity was out all over the area and my electricity was back but the upstairs air was gone.  They came through.

We have been using them for the past year and half to do our yearly maintenance and check ups. The installation process went well, they were easy to deal with and honest. Also, they reduced their quoted price $500.

It was an excellent experience. They gave us an estimate and were right on target. The came and did the work and cleaned up afterwards. They were very professional. Everyone was well-mannered and we were very happy with their work.

See report above.

It went very well.  They installed the unit on the scheduled day and explained how to operate the system.  No problems so far.I had another estimate done earlier which was a little higher and which had a less recognized brand of heat pump,

see above

the techs have always been nice and courteous, fixed minor issues, and one even fixed something he noticed was wrong with my dryer. Worth the 149 to go into summer and winter knowing your system is working correctly. 

Not the lowest bid

Their prices were really good, they beat other people by a good amount. We'd used them before. They gave excellent pricing and service. We will continue to use them in the future.