License# 2705-112-797A. As of now (1/21/2010), we are only licensed to provide work in the State of Virginia. There are two reasons why you should consider us over our competitors. 1) We have the best warranty in the industry. When it comes down to it, most companies in this business really are "about the same". We all run our businesses in the same manner, use similar qualified crews, and desire customer satisfaction above anything else. All of this while trying to put "food on the table." We wanted to be different than everyone else, so we put our heads together and found a way to be innovative and different while at the same time meeting the goals mentioned above. When it is all said and done, you are paying for service - not the actual product. Any fence company can install your fence or deck without raising an eyebrow, but their product is only as good as their guarantee. We decided that we wanted to be proactive when it comes to our warranty. Our one year warranty is the same as everyone else in the industry; however, this is the difference. At the 6 month period after your project has been completed, we will send a representative from our company to inspect it for any defects that may need attention. If there are necessary repairs needed, we will let you know that we will be sending someone out to take care of things. If that's not enough to convince you, maybe this will at 12 months - just before the warranty ends - we will do the same thing. We want you to feel that your investment is protected. We want you to feel comfortable with who you are giving your money to. But most of all, we want you to feel that you can truly trust us. We won't always get everything right, but we will try again and again to gain your trust. 2) We are a CLASS A licensed contractor who's first priority is customer satisfaction. We will NEVER claim to be perfect, but we will ALWAYS strive to do the right thing. Fax - (866) 381-5974. Contact name - Mary Ann Evans. For decks, we are only able to service Loudoun County.
New deck and fence construction as well as repairs - wood, and aluminum. Fence painting, black and white only, composite, for new construction of wood fences. We only install and repair wood and aluminum fences.
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"Hi Mr. [Member Name Removed], Yes, we have been very busy. But at the time of your request, our person that responds to the fence estimates was in the hospital with COVID that resulted in pneumonia. He was very was ill and almost did not make it. But we are grateful he is out now but still weak and on light duty per his doctor. We do apologize that we were not able to reach out to you. We were trying to reach out to everyone, but I am sorry we missed your request. Our very sincere apology. We wish you the best with whomever you hire to install your fence. Mary Ann Evans Office Manager"
"Thank you Mr. [Member Name Removed] for your kind words. We do strive for excellence in every area with our customers. Mary Ann Evans Office Manager Loudoun Deck and Fence"
"Thank you Mr. [Member Name Removed] for your kind review. We strive for excellence and professionalism. We are pleased to hear that you are very happy with your deck. Remember, if you ever have any questions or concerns, please do not hesitate to contact us. With Regards, Mary Ann Evans Office Manager"
"Thank you for your kind review. We do appreciate it and strive for excellence in all we do."
"Thank you for your comments. We do appreciate it and strive for excellence in all we do. We want all of our customers to be pleased with the final results."
"I was able to speak to the estimator and he was delayed from a previous appointment, that took much, much longer than expected. He did contact Mr. [Member Name Removed] and advised him of the delays, which was two times. He is sorry that he was not able to make it and does send his sincere apology for the inconvenience. Thank you, Mary Ann Evans Office Manager 703.737.0710"
Contacted LD&F through Angie's list and received a very prompt response to my inquiry. The sales person made an appointment to come see the project for that very same day and provided an estimate by the next day. Did not try to pressure me into using their services which I was very appreciative of. Once I made the decision to go with them, they set up an appointment immediately that worked with my schedule and made all the necessary arrangements to get the utilities checked, etc.
The day of the install the team arrived on time, cleaned up behind themselves and did a great job. VERY pleased with their work and would recommend them to others!
"We did provide this individual with an estimate August 5, 2015, but we are not the ones that installed her fence. I checked our records to make sure prior to responding. I am sorry to hear of her unfortunate experience though. But again, I have no record of installing her fence. We actually do not generally install vinyl fences."
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