West Shore Home Richmond

Very friendly and professional. Didn't waste any time putting the windows in. Were very kind. Hope to see them in January 2020!!

The purchase and installation was amazing. Our installers, Austin and Patrick were professional, on time, performed quality work and cleaned up after themselves. I could not ask for better customer service. Highly recommended.

Needed a new rear entry system (frame, storm door, and door). Guys came out and upon install discovered what turned out to be a larger problem. Turns out that water in my foundation is what caused my original door and frame to rot out in the first place. Ralph and Tom were up front with me and recommended I not have the door installed until the water in my foundation was taken care of. Despite the headache of having just paid for a door and now learning that I would have to pay for a basement sump pump this was good advice and I appreciated Ralph and Tom's honesty. They could have just put the door on and I would have never know the difference. That right there gets 5-stars from me. Additionally, the instill was terrific, and the guys were very personable the entire time. Excellent work, job well done!!

The work crew was very friendly. Kept work site clean. Loved the product installation. It was exactly as promised, in the time frame promised.

One day install. Great clean up.

Very professional,quality work,will hire again when I need more work done.

Installers were meticulously careful in installing the windows. From my experience with them, I am having four more windows installed on the "weather" side of our home and have asked for the same installers. All areas were policed and vacuumed. Great job!!!

Outstanding customer experience. These doors are pricey but they are fabulous doors that are lifetime with a full transferable warranty to the next owner. These are the last doors you will ever buy. Installers are superb and very professional and very particular how they approach the install start to finish. Customer service from start to finish cannot be beat. A one of a kind experience. Could not be happier!!

Very nice installers. Very conscientious about keeping thing clean. Will use them again for another round of windows.

Extra effort to meet my move-in date. High quality product and installation. Very happy with my new shower.

Team was efficient, courteous, and cleaned up after the job. The windows are attractive and well fit

Work was done in a timely and professional manner. Workers were courteous.

Professional, courteous, punctual. Delivered what they promised in the time frame they promised. A little more than I had planned on but well worth the money.

Pride in finished work.

Excellent Windows, professional and friendly installers and reasonable salespersons. Allison and Josh did a great job selling us on the windows and giving us a reasonable price. If you are in the market for Windows give West Shore Windows a call.

The installation team arrived on time to install my new door and screen door. They were very professional and did an excellent job. They were polite and cleaned up everything. Although these doors cost a bit more, it's obvious that they are worth it. They are an excellent company to do business with and I wouldn't hesitate to recommend West Shore to any of my friends or family. Even the salesman who sold me the door stopped by after they were done to make sure they did a good job installing the doors and that I was satisfied with their work. I highly recommend them and would use them again.

Great job!

The workers were on time and finished the job on time. They cleaned up after each work day. Great job we are very satisfied.

The entire experience has been very good. I received estimates from two other very reputable vendors and was pleased with all three of their bids. West Shore gave me the same guarantees as the others but were more exact in the measurements and scope of the work needed for installing these doors. I would recommend them to all my friends and family.

They were very neat, very thorough and the workmanship is impeccable. However, beware that this comes with a pretty large price tag.

Great looking product. However the installation not so professional. Looks like a "DIY" job. And, this is after the first shower they installed was measured and cut so bad it had to be replaced. Way over priced for what you get. I would definitely NOT recommend this company.

Incredible customer service experience at all points - the sales team, the fitters, the installers, the folks on the phone. Very professional people throughout!

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