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TrueTimber Tree Service Inc

Designer - Landscape - For Business, Architect - Landscape - For Business, Landscape - Install Landscaping for Yard or Garden - For Business,

About us

Privately owned.

Business highlights

Emergency services offered
27 years of experience

Amenities

Emergency Services

Yes

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
5.0123 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
98%
4
2%
3
0%
2
1%
1
0%
Showing 1-25 of 123 reviews
Christine W.
Aug 2020
2.0
I was not pleased with them. They took the bush down that they said would grow back, but has not grown back and it was a large bush. They left a huge pile of saw dust in the yard and they just left it there. It took them a long time to grind the stomp.

David R.
Apr 2020
5.0
Yes, I recommend this pro
Very good. Did everything that I asked.

Maxwell L.
Jul 2019
5.0
Yes, I recommend this pro
They were very nice, easy to get appointment with them and they are very knowledgeable.
Response from

"Thanks for the great review! Glad to have been able to help!"


George A.
Jan 2019
5.0
Yes, I recommend this pro
$87,500
No problems. Did a great job. Second time I’ve used them.

DIANNE B.
Jul 2018
5.0
Yes, I recommend this pro
$224,000
I have used True Timber off and on for the past 18 years and they never fail to deliver an outstanding job. This job was difficult as caution needed to not impact house or garage. The TT Team expertly dropped the trees between them in a way that did not tear up the yard. They removed all debris and left a clean yard. Very professional team of folks. They came back later and removed the stump. Their price was very reasonable for all of this work. Highly recommend them. Will keep using them.

Maxwell L.
May 2018
5.0
Yes, I recommend this pro
It went very well

Ryan C.
May 2018
5.0
Yes, I recommend this pro
$280,000
I called TrueTimber to come out and inspect our property for any trees that might pose a threat as I was a little worried about a few of them after moving in. Their arborist came out and did a very thorough check of my yard and all major trees, and there's a lot. He provided a list of his recommendations and how he would prioritize them, and walked me through each item carefully. In the end we need to have two large oak trees (90ft or so) removed (as well as some minor pruning). One tree with fairly easy access and one in the back of the yard behind a fence. The work was scheduled within the week and a crew was at my house for 2 days climbing, cutting, and removing the trees. They did an amazing job. I don't even understand how they were even able to remove one of the trees without damaging a fence or other trees, but they did. Really great work all around. While not cheap by any means, their prices were on par with another company I had provide a quote, and based on the quality of their work it felt very fair. Would absolutely use them again, but hope to not have to.
Response from

"Thanks for the great review. We really appreciate you and your business!"


Will G.
Jan 2018
5.0
Yes, I recommend this pro
Great. Could not be more pleased. Showed up as promised, work was great, and clean up very good, Superior service for a great price. I'm a retired property manager and have worked with many service companies. True Timber staff are very professional at every level and among the best service companies I've worked with. Really enjoyed watching a professional crew at work.
Response from

"Thanks for the great review and for your business!"


Glenda M.
Jul 2017
5.0
Yes, I recommend this pro
$150,000
Customer was happy with this company.

Richard L.
May 2017
5.0
Yes, I recommend this pro
$80,000
Great, showed up as promised, work was great, clean up very good, and price was the best. Superior service for a great price. I see why they got the Super Service award to 2016. And nothing has changed in 2017. Definitely use again if needed.
Response from

"Thanks for the excellent review! We greatly appreciate your time and your business."


Jennifer L.
Apr 2017
5.0
Yes, I recommend this pro
$25,000
They're excellent; A's all the way around.  Their knowledge and professionalism is very, very ... some of the best that I've seen.  I've got a forest in the back yard, and I've used them where they have to like climb - they can't even get trucks back there - so they're like climbing up with special boots and the straps and stuff.  They climb a tree and they're 50 feet off the ground with a chainsaw.  They're a different class of service.  You can get people to cut down trees, and then you can get people who have college degrees in being an Arborist with certifications.  That's those guys.  Or I can get a guy with a pickup truck with a chainsaw.  It's kind of like the difference in a company that does body work and a company that does general automotive maintenance.  It's almost a different skill set. 

DAVID T.
Apr 2017
5.0
Yes, I recommend this pro
$280,000
.

DAVID T.
Apr 2017
5.0
Yes, I recommend this pro
$65,000
I wasn't here. I didn't see it. I have them come out once a year, sometimes more depending on the weather. I rate them high on everything. There are people cheaper, but I don’t think I’d trust anybody else. You can trust them. When people take trees down, you have got to be careful you don’t damage things. I liked the owners, I liked the people that work there. The people they have are very communicative and work with you. They are real busy, so that says something about them.

ELSIE E.
Feb 2017
5.0
Yes, I recommend this pro
$150,000
Extremely well. Their staff was knowledgable and experienced at every stage of the process. The estimate was quickly arranged and their impressive array of equipment was clearly needed at each stage. Consideration was shown for the neighboring properties as well as our own.
Response from

"Thanks for the great review! We really appreciate your time and your business!"


Jeff B.
Dec 2016
5.0
Yes, I recommend this pro
unknown

Steve U.
Oct 2016
5.0
Yes, I recommend this pro
$100,000
.

George H.
Aug 2016
5.0
Yes, I recommend this pro
$400
An extremely sensitive job. A large tree had fallen, partially lodging in and bending another tree before striking the roof. An expert team from TrueTimber rigged multiple lines, pulleys, and winches to other trees then down to the threatening trees. High climbers then removed sections of the dangerous trees, lowering them carefully to the ground so that no further damage was done to the roof.

Gregory C.
Aug 2016
5.0
Yes, I recommend this pro
$150,000
Peter responded almost immediately and provided a fair and comprehensive estimate. The crew arrived as promised the first thing the next morning and through great skill, professionalism and outstanding team work managed to finesse the tree off of the house without causing further damage. They possess the equipment , training and professionalism to handle tricky removals and I would not hesitate calling on them again or recommending them to anyone seeking highly competent professionals for complex situations.

Ann H.
Jul 2016
5.0
Yes, I recommend this pro
unknown

Michael M.
Jul 2016
2.0
$69,000
After repeated attempts via email and phone spanning two weeks to get on their schedule I picked another service who is coming out next week. I will say the estimate was reasonable bit price means nothing if they cannot perform the service. Sorry TrueTimber

David L.
Jun 2016
5.0
Yes, I recommend this pro
$360,000
unknown

Iris D.
May 2016
5.0
Yes, I recommend this pro
$156,000

Great group of guys.  Very polite and knowledgeable.  Back in January one very large pine tree in our front yard broke off but did not completely fall due to other trees holding it up.  We also had many smaller pines that were dead and bending.  While the rainy weather postponed the job a few days, they were great letting me know ahead of time.  Did a fabulous job of saving a few maples that were in the way of some of the other pines that had to come down.  Very happy and I will call them again.


Jared K.
Apr 2016
5.0
Yes, I recommend this pro
$87,500
Crew showed up on time and completed all work quickly. They were attentive and moved some of my son's toys in the yard away before starting on some long branches that, while unlikely, could have damaged his stuff had they fallen unexpectedly. Cleaned up the site, didn't leave any damage in the yard, and were happy to dump a load of wood chips right where I asked them to do so. Quote was very reasonable for the work and overall we're very happy with the service.
Response from

"Thanks for your great review! We appreciate your time and your business!"


David H.
Mar 2016
5.0
Yes, I recommend this pro
unknown
Response from

"Thanks for the great review! We really appreciate your business!"


JAMES S.
Mar 2016
5.0
Yes, I recommend this pro
$100,000
.
Response from

"Thanks for the excellent review! We appreciate your business!"

Showing 1-25 of 123

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

TrueTimber Tree Service Inc is currently rated 5.0 overall out of 5.
TrueTimber Tree Service Inc accepts the following forms of payment: CreditCard
Yes, TrueTimber Tree Service Inc offers free project estimates.
No, TrueTimber Tree Service Inc does not offer eco-friendly accreditations.
No, TrueTimber Tree Service Inc does not offer a senior discount.
Yes, TrueTimber Tree Service Inc offers emergency services.
No, TrueTimber Tree Service Inc does not offer warranties.

Contact Information

4050 Transport Pl, Richmond, VA 23234

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