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Roto-Rooter Plumbing & Water Cleanup

Plumbing, Drain Cleaning, Sewer Cleaning,

About us

Roto-Rooter offers commercial and residential plumbing services. From emergency plumbing to drain cleaning, sewer cleaning to pipe work, Roto-Rooter can help you with any plumbing problem. Roto-Rooter plumbers are licensed and insured and handle everything from water lines to toilet and shower problems. No plumbing job is too big or too small for our experienced and professional plumbers. Schedule an appointment by phone or online, we'll come when it's convenient for you.

Business highlights

90 years of trusted experience
Emergency Services Offered

Services we offer

Residential and commercial installation, repair and replacement of plumbing includes water lines, disposers, faucets, sinks, drains, showers, tubs, sewer lines, sewer and drain cleaning, sump pumps, toilets, video camera line inspection, water heater & restoration.

Amenities

Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.259 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
61%
4
12%
3
7%
2
5%
1
15%


Rating CategoryRating out of 5
quality
4.2
value
3.5
professionalism
4.3
responsiveness
4.4
punctuality
4.3
Showing 51-59 of 59 reviews

Carter McNamara
05/2025
5.0
Google Review
No idea they helped pet rescue but called and they sent a team out crazy fast. Adam and Chris were able to help get my cat out of the storm drain. They were so nice and amazing I can't thank them enough.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Roto-Rooter Plumbing & Water Cleanup
Thank you, Carter, for your kind words! We're so glad Adam and Chris could help rescue your cat quickly. Your appreciation means a lot to us!

Kenny Wolfe
04/2025
5.0
Google Review
They were extremely prompt and helpful!
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Roto-Rooter Plumbing & Water Cleanup
Thank you, Kenny! We're glad to hear you found our service prompt and helpful. Your feedback means a lot to us!

Nicole Powers
04/2025
5.0
Google Review
Chris Flory was phenomenal and did an amazing job on my toilet and was very quick and efficient !!!
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Roto-Rooter Plumbing & Water Cleanup
Thank you, Nicole! We're so glad to hear that Chris made a positive impact with his quick and efficient service on your toilet. Your feedback means a lot to us!

Fred Thompson
04/2025
5.0
Google Review
My guy was on time. He also was polite and cleaned up behind himself. His estimate was right what he said it would be. I would refer him to anyone else. Nice job.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Roto-Rooter Plumbing & Water Cleanup
Thank you, Fred, for your kind words! We're glad to hear that our team member was punctual, courteous, and met your expectations. Your referrals mean a lot to us!

Turkessa Rollins
04/2025
5.0
Google Review
Donovan was very knowledgeable and professional
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Roto-Rooter Plumbing & Water Cleanup
Thank you, Turkessa, for your kind words about Donovan's knowledge and professionalism; we truly appreciate your feedback!

Michael V.
08/2014
5.0
plumbing, sewer cleaning
  + 0 more
unknown
Description of Work: Replace main sewer line from house to street.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

joyce Y.
07/2014
5.0
plumbing
  + -1 more
Everything Is Going Good.
Description of Work: Changed Out Bath Tub Spout,and Hot And Cold Handles Also Did Same Thing For Hand Sink ..House Is 30 Years Old. They Did Very Good Job.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$880

Gyan D.
06/2014
4.0
plumbing, sewer cleaning
  + 0 more
unknown
Description of Work: I called them for fixing sewer backup. The technician came in time and did the investigation with a camera. He quoted me a price to fix the problem. I did not realize that he will charge me additional $250 to diagnose. Ultimately it was dig up front yard job and it was done well. This company does cost more than the competition.

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,600

karen M.
02/2012
5.0
plumbing
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
    • 1
    • 2
    • 3(current)

Contact information

2921 Cardwell Rd, Richmond, VA 23234

http://www.rotorooter.com/richmond/

Service hours

Sunday:
12:00 AM - 11:30 PM
Monday:
12:00 AM - 11:30 PM
Tuesday:
12:00 AM - 11:30 PM
Wednesday:
12:00 AM - 11:30 PM
Thursday:
12:00 AM - 11:30 PM
Friday:
12:00 AM - 11:30 PM
Saturday:
12:00 AM - 11:30 PM

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Sewer Cleaning,
Drain Pipe Installation,
Septic Systems,
Wells and Pumps,
Water Heaters,
Water & Smoke Damage

FAQ

Roto-Rooter Plumbing & Water Cleanup is currently rated 4.2 overall out of 5.

Sunday: 12:00 AM - 11:30 PM

Monday: 12:00 AM - 11:30 PM

Tuesday: 12:00 AM - 11:30 PM

Wednesday: 12:00 AM - 11:30 PM

Thursday: 12:00 AM - 11:30 PM

Friday: 12:00 AM - 11:30 PM

Saturday: 12:00 AM - 11:30 PM

Roto-Rooter Plumbing & Water Cleanup accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Roto-Rooter Plumbing & Water Cleanup does not offer free project estimates.
No, Roto-Rooter Plumbing & Water Cleanup does not offer eco-friendly accreditations.
No, Roto-Rooter Plumbing & Water Cleanup does not offer a senior discount.
Yes, Roto-Rooter Plumbing & Water Cleanup offers emergency services.
Yes, Roto-Rooter Plumbing & Water Cleanup offers warranties.
Roto-Rooter Plumbing & Water Cleanup offers the following services: Residential and commercial installation, repair and replacement of plumbing includes water lines, disposers, faucets, sinks, drains, showers, tubs, sewer lines, sewer and drain cleaning, sump pumps, toilets, video camera line inspection, water heater & restoration.

Contact information

2921 Cardwell Rd, Richmond, VA 23234

http://www.rotorooter.com/richmond/

Service hours

Sunday:
12:00 AM - 11:30 PM
Monday:
12:00 AM - 11:30 PM
Tuesday:
12:00 AM - 11:30 PM
Wednesday:
12:00 AM - 11:30 PM
Thursday:
12:00 AM - 11:30 PM
Friday:
12:00 AM - 11:30 PM
Saturday:
12:00 AM - 11:30 PM