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Maid To Sparkle Cleaning Services Inc

Maid Service, Post Construction - Clean-up, Window Cleaning,

About us

Affordable, residential house cleaning service. Maid To Sparkle cleaning service has been providing first rate maid service to Richmond since 1998. Our commitment to unsurpassed service and workmanship has earned us a well deserved reputation as Richmond's finest house cleaning service. No other visiting maid company offers a higher level of service or greater value. We offer reasonable rates, a 100% satisfaction guarantee, and require no contracts to be signed. We are licensed, bonded, and insured in Virginia. Maid To Sparkle offers daily, weekly, bi-weekly, and monthly services. We know that trust is a primary concern of homeowners when choosing a maid service. That's why we carefully screen every potential associate before they join the Maid To Sparkle team. Once hired, no new Maid To Sparkle team member may work in clients' homes without extensive training. Each new employee is required to attend a comprehensive maid service training program. Only then does a Maid To Sparkle associate become qualified to provide our clients with house cleaning services.

Business highlights

27 years of experience

Services we offer

Base boards and chair rails, Changing linens (if provided), Dusting furniture and pictures, Take out trash and reline waste basket, Vacuming and mopping floors, Window sills, Cleaning ceiling fans, and making beds

Amenities

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.6794 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
75%
4
15%
3
6%
2
3%
1
1%
Showing 76-100 of 794 reviews
Sebastian S.
Apr 2017
5.0
Yes, I recommend this pro
$80
Very well. Jonathan was great. Excellent service!

Jesse W.
Apr 2017
5.0
Yes, I recommend this pro
$99
nice cleaning job. They knew what they were doing.

LILLIAN P.
Apr 2017
5.0
Yes, I recommend this pro
$129
They were extremely attentive and worked very hard. It went very well.

Jeff S.
Apr 2017
5.0
Yes, I recommend this pro
Very well. They do a great job and leave a nice summary of what they did and which person did each area

Craig M.
Apr 2017
5.0
Yes, I recommend this pro
$80
I believe the scoring above more than provides the information necessary for others to make a decision as to our satisfaction with their performance. The maids who attended to our home became very much like family. Very highly recommended allowing us an experience far above what we had previously "thought" was good service. For the cost of $80 per every two weeks, the value far outweighed the investment.

Anna A.
Mar 2017
5.0
Yes, I recommend this pro
It went very well.

Sharon P.
Mar 2017
5.0
Yes, I recommend this pro
Work performed was excellent, company was friendly and professional, work done efficiently. Really enjoyed having them at the House to complete this project.

Sarah T.
Mar 2017
5.0
Yes, I recommend this pro
It went wonderfully. The women were very thorough and professional and aimed to please. They certainly did! I pointed out one hard-to-reach area that had been neglected by previous cleaners, and they got to it!

Richard A.
Mar 2017
5.0
Yes, I recommend this pro
$135
Very pleased. This is an excellent company to do business with. I used them many times and every time my home is spotless. And I'm hard to please.

Roxanne L.
Mar 2017
2.0
$150
It wasn't mopped, there were still drink rings on the top. Nothing was wiped off or cleaned out like they said they would. The windows were dusty, crumbs were left out. The fridge was done, however they forgot a drawer in the fridge. They told us it would take more time and money to finish everything so we had to pay an extra $30 after. Nothing was clean. We honestly don't know what they did aside from having the bathroom cleaned.
Response from Maid To Sparkle Cleaning Services Inc

"I apologize for the cleaning. Please call for a refund. Thanks! Jonathan. Maid To Sparkle"


Pamela K.
Mar 2017
5.0
Yes, I recommend this pro
They have been very good. I have had them out here twice.

Michael M.
Mar 2017
5.0
Yes, I recommend this pro
$150
A great job cleaning everything in the house to get it ready for a new tenant to move in. The main areas I was focused on were the bathrooms, kitchen, and hard floors; all of which looked great when they finished. It definitely beat me cleaning the entire house and they finished is less than three hours. I would definitely recommend Maid to Sparkle and they were also quick to schedule with the time frame I had available.

Joe B.
Mar 2017
4.0
Yes, I recommend this pro
They were reasonably. They did a good job, not great. I could use them again, no big deal. Everything is fine.

Marianne W.
Feb 2017
3.0
$40
I was not at all impressed with the cleaning job that was done. Several jobs on the checklist that the cleaners said were done were very obviously not done. There was still dust on blinds and hardwood floors. The kitchen cabinets were not wiped out as they said they would be. The positive thing I can say about Maid to Sparkle is their customer service in resolving an issue. I was promptly refunded half of what I paid for the cleaning job. Jonathan was very accommodating and professional and clearly wanted to resolve any conflict. Someone even came back to the house to inspect some places where I was concerned about what products were used. Sadly, I cannot say I would hire this company again.
Response from Maid To Sparkle Cleaning Services Inc

"If any customer is not happy with our service, we will always come redo the missed items or refund the customer. Thanks! Jonathan. Maid To Sparkle"


Susan M.
Feb 2017
5.0
Yes, I recommend this pro
$80
The two ladies did a great job.

Paula G.
Jan 2017
5.0
Yes, I recommend this pro
$129
Cleaners were accommodating and polite. Could have used additional attention to dusting but overall, pleased.

Nell K.
Jan 2017
5.0
Yes, I recommend this pro
$129
very well I was pleased

Pamela K.
Jan 2017
5.0
Yes, I recommend this pro
$129
Two ladies came to our home and did a wonderful job. They were thorough and efficient. I had to stop them about and hour in because my elderly mother wanted to nap. They asked if they could vacuum her floor quickly to which I agreed. They came and got me about 10 minutes later and they had not only vacuumed but made her bed and finished dusting her things. After I got her settled they quietly cleaned her bathroom. So very considerate. I will have them back again.

William C.
Jan 2017
5.0
Yes, I recommend this pro
Jonathan came by the house at the time we agreed to give me a quote. I thought the quote was reasonable and hired them. Amber and Juanita arrived at the appointed time, were friendly and professional and got right to work. They did an excellent job. Jonathan called me during the evening after the cleaning to make sure I was satisfied. A nice touch I thought. I look forward to using them on a regular basis.

Julie W.
Jan 2017
4.0
Yes, I recommend this pro
Great people cleaning my house.

Herbert W.
Jan 2017
3.0
Yes, I recommend this pro
$129
Not as competent. There were some obstacles in their way and they ended up breaking little plastic things and stuff like that. I don't fault them very much for that. It was really difficult. It was just a holder for shade or something like that.

Muriel W.
Jan 2017
5.0
Yes, I recommend this pro
$100
Very well.

Cheryl W.
Jan 2017
1.0
$150
I bought a package online for a COMPLETE move-out deep cleaning of my rental home that the owner, Jonathan recommended. Jonathan was quick to respond to my request, booked me immediately and we arranged for the cleaners to come to the empty house on Friday afternoon, December 9th. I did not stay as the cleaners did their work. I specifically asked for a deep cleaning on the fridge and they did an awesome job on that. But when I returned Saturday morning to inspect before I had to turn my keys back to the landlord, I discovered the toilet bowl in the downstairs bath had not been touched, the walk-in shower in the master bath's tiled floor had not been touched and there were crumbs all along the baseboard on the floor in the kitchen. Horribly disappointed. I contacted Jonathan by text on Monday 12/12 and sent photos to him that day, and he apologized for this mishap and offered up either additional free time with cleaners at my new home, or a partial refund. Since I travel for work and had no idea when I would require local cleaning services, I opted for the refund. Again, this was on December 12th. I provided my new address at that time. On January 5th, I asked what was going on with the refund check. I again verified my new address with Jonathan at that time. He indicated he would check on that and get back to me. Nothing. I asked again on January 1th. He indicated that he had mailed out the check previously and had to put a stop payment on the check since it appeared to be "lost" and he had mailed it out again the day before (Monday, the 10th). I confirmed via text (which I still have all of these texts, BTW) that he mailed on Monday and he said YES. Here it is 5 days later - no check. I live in a townhouse community where the mail is delivered to a large LOCKED community box and I have a key for my personal mail slot. Jonathan said today, 1/13, that he would check with me today and if I had not received, he would personally drive the check over to me. I have had ZERO issues getting mail from anyone and have even received time sensitive material to my new address, which I have had a key to since December 8th, with no issues. For being a brand new customer, this is beyond the pale of what I expected. Wanting the services I paid for performed as expected and a timely refund of funds when they didn't perform the job is not too much to ask. Needless to say, this will NOT be a company I do business with again nor will I recommend to anyone

Deborah S.
Jan 2017
5.0
Yes, I recommend this pro
$110
The owner came out to best understand my needs and give an exact quote for cleaning. We worked together to match me with an awesome team. They represent the company well and are responsive to my requests when they come. Very professional.

Erin A.
Dec 2016
5.0
Yes, I recommend this pro
$130
Very friendly and professional
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Showing 76-100 of 794

Licensing

State Contractor License Requirements

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FAQ

Maid To Sparkle Cleaning Services Inc is currently rated 4.6 overall out of 5.
Maid To Sparkle Cleaning Services Inc accepts the following forms of payment: CreditCard
Yes, Maid To Sparkle Cleaning Services Inc offers free project estimates.
No, Maid To Sparkle Cleaning Services Inc does not offer eco-friendly accreditations.
No, Maid To Sparkle Cleaning Services Inc does not offer a senior discount.
No, Maid To Sparkle Cleaning Services Inc does not offer emergency services.
No, Maid To Sparkle Cleaning Services Inc does not offer warranties.