Maid To Sparkle Cleaning Services Inc
About us
Affordable, residential house cleaning service. Maid To Sparkle cleaning service has been providing first rate maid service to Richmond since 1998. Our commitment to unsurpassed service and workmanship has earned us a well deserved reputation as Richmond's finest house cleaning service. No other visiting maid company offers a higher level of service or greater value. We offer reasonable rates, a 100% satisfaction guarantee, and require no contracts to be signed. We are licensed, bonded, and insured in Virginia. Maid To Sparkle offers daily, weekly, bi-weekly, and monthly services. We know that trust is a primary concern of homeowners when choosing a maid service. That's why we carefully screen every potential associate before they join the Maid To Sparkle team. Once hired, no new Maid To Sparkle team member may work in clients' homes without extensive training. Each new employee is required to attend a comprehensive maid service training program. Only then does a Maid To Sparkle associate become qualified to provide our clients with house cleaning services.
Business highlights
Services we offer
Base boards and chair rails, Changing linens (if provided), Dusting furniture and pictures, Take out trash and reline waste basket, Vacuming and mopping floors, Window sills, Cleaning ceiling fans, and making beds
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 75% | ||
| 15% | ||
| 6% | ||
| 3% | ||
| 1% |
Two ladies did the job. I wasn't hundred percent satisfied with their bathroom cleaning. But they followed my instructions and used the cleaning supplies I wanted them to use. They did a bit rush job, however I made sure I could get as much as I can get done from them in 2 hours. They were very nice about it. I used a coupon, so it was a reasonably priced experience. I would use them again if the service wasn't so expensive.
"Thank you for your feedback! I always instruct the cleaning crew to ensure that a thorough cleaning is performed even if we have a time commitment. Our 2 hour special is designed to show our customers what we can do in the allotted time. Sometimes we can only clean a few rooms as the first time we clean our customers home, usually take extra time. Thanks! Jonathan"
"You are correct. I spoke with the cleaning crew and took the necessary actions to ensure this will not happen again. Thanks Steve. Jonathan-Maid To Sparkle"
They cleaned the house
This incident just confirmed my faith in their integrity. I've always been happy with the cleaning but this proved what a high quality company they are!
I'm very happy with this service, and would absolutely use them again.
"Hello [removed member name], I apologize for the crew leaving early. I owe you one hour of cleaning. Please call me at 804-382-7749. Thanks! Jonathan. Maid To Sparkle"
"Hello [removed name], I appreciate the feedback. We only hire employees and not temps. Please call me as I will provide a partial refund for your cleaning. Thanks! Jonathan"
"Hello Ms. [Removed member name], I do not see a purchase from you the past 3 months. Plus, we do not service [Removed member information] . Thanks! Jonathan. Maid To Sparkle."
I have used this cleaning service for almost 2 years now. I was introduced to them via a deal on Angies List. I am no longer using their services or can continue to recommend them. During my last cleaning, which was this July, my engagement ring and a handbag were stolen. I noticed these items were missing immediately that same day as I had left my ring on my kitchen counter on my "ring plate" and my hand bag on my entryway floor. I should have hidden these things prior to leaving my home for the cleaning but I didn't. I notified the owner, Johnathan, about my missing items right away. Long story short, a police report was filed and an investigation conducted but unless the police can find the item and convict one of the cleaners there is no restitution for me. Johnathan has wiped his hands of it and will only take steps upon a conviction. Needless to say my husband and I are devastated. If you are looking for cleaning service I would not recommend this company because if anything should happen, you will be on your own. The cleaning service was not worth the loss neither emotionally or financially. If I had to do over, I would have had stay with my former cleaning service, Maid Brigade, and paid the slightly higher fee.
"I am not sure how to respond. I have been in business 18 years.Customer has been contacted as well as Angies List. Jonathan. Maid To Sparkle"
Licensing
State Contractor License Requirements
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