J & M Electrical Services

Founded 2003 • With Angi since January 2012

J&M Electrical Services is a family-owned and operated business, established in 2003. Our electrical technicians & staff strive to provide the most excellent customer service and personalized assistance specific to your individual application. Our belief and goal for every job is complete customer satisfaction, because we strive to “Do it right the first time”. We provide top notch electrical services for all residential & commercial jobs. NO job is to small for us to handle. Our trained professional technicians when dispatched to your call, will not only give you a price on the spot, but will also be prepared to complete most any task necessary at the time of service. J&M Electrical has built the company around honesty, loyalty and integrity. We guarantee every job we do. Our founder/president Jason Haynie, is a master electrician who strives to provide his clients with the best service & workmanship available on the market today! J&M Electrical Services is a Class “A” Electrical Contracting company fully licensed & insured! This company can handle any electrical, plumbing or gas need. We offer special financing options. We accept cash, check, and/or credit cards. We look forward to working with you. Check us out here: https://www.jmwired.com.

Awards and Badges

Angi Certified

Business Highlights

Women Owned & OperatedWomen Owned & Operated
Family Owned & OperatedFamily Owned & Operated
24/7 Service Offered24/7 Service Offered
Emergency Services OfferedEmergency Services Offered
Eco FriendlyEco Friendly

Images

A Service Provider's profile imageA Service Provider's profile imageA Service Provider's profile image

Verified Reviews

4.9

(48) Verified Reviews

Ratings Distribution

5

45

4

1

3

0

2

2

1

0

Rating Details

Price
4.7
Professionalism
5.0
Punctuality
4.9
Quality
4.9
Responsiveness
4.9

Read reviews by category

generator service (35)electrician (30)lighting (6)
Showing 1-25 of 48 reviews
Martin T.
5.0
05/07/2021
it went great. quick to respond. done right .
Description of Work
Electrical service
Category
electrician
Cost
$210
Hire Again?
Yes

Service Provider Response

Good afternoon Mr. [Member Name Removed], thank you for taking the time to provide a review for our company. We truly appreciate your business and will always do everything possible to merit the confidence you have shown in us. Thank you for choosing J&M for your electrical needs. I hope you and your family stay safe and have a wonderful summer. Thank you, Marcie Haynie Co-Owner Haynie Electrical Services, Inc. dba J&M Electrical Services
ted S.
2.0
06/12/2020
Their workers did not know how to balance the fans, they could not fix the septic alarm, they had no idea where a plug outside went to, but the bathroom outlet did get fixed. All this cost quite a lot more than expected considering the time spent and there were no parts (we supplied the small part he needed because he did not have it). The billing was unclear regarding the charge for travel plus the cost for the time traveled, so make sure and get that in writing.
Description of Work
fans balanced, septic alarm fixed, bathroom outlet fixed, determine what the outdoor outlet went with
Category
electrician

Service Provider Response

Good morning Mrs. [Member Name Removed], my technician was at your home for approximately 3 hours. My technician repaired all the electrical items you requested and the ticket was signed stating cost and all the work he performed for you. If there was a problem, it should have been addressed at time of service-not 3 days later. You were given a senior discount even when you were not an Angie's List customer. The service charge was waived. If you wanted service for free you should have called another company. We are a professional company who has been servicing people for over 18 years. My technician fixed the short for your septic however he advised you to call your septic company to further investigate the situation. We do not specialize in septic systems. You never stated you had issues with the work he performed and that everything was to your satisfaction, so for this comment to be made on public media to hurt our company is unjust. The work was performed 6/9/20 not 6/11/20. Communication is the key to all relationships and you choose not to handle this matter that way. I am sorry you feel the way you do however this matter could have been handled and resolved appropriately if given the opportunity. Sincerely, Marcie Haynie Co-Owner 804-276-5580
Ron D.
5.0
04/20/2020
J&M Electrical did an outstanding job of installing a home backup generator. When the gentleman came out to do the onsite inspection and provide me with the results and options, it was a no pressure sales approach. He walked me through the entire process that was used to determine what size generator I would require in the event of a power failure. When he had left the house that evening it was not with an ultimatum of “You must let us know right away, or in the next 72 hours” type approach. In this case it was more along the lines of “Think it over and we are glad to have been able to present our product” Once we decided to have the generator installed the communication from the front office in regards to what was required from me and what the contractor would provide was excellent. Scheduling was easy and all that was discussed was provided on time and with no exceptions. The work crew was on time and cleaned up upon completion of the installation. Overall an outstanding experience and I would recommend them to anybody looking to have a backup home generator installed.
Description of Work
Home back up generator
Category
generator service
Cost
$11,000
Hire Again?
Yes

Service Provider Response

Good morning Mr. [Member Name Removed], thank you so much for taking the time to write a review about our company. We truly appreciate your business and hope we can assist you with any other electrical needs you may have in the future. I hope you and your family are doing well through these unusual times. Please feel free to reach out to us anytime if we can be of any assistance to you. Thank you again for your kind words. Sincerely, Marcie Haynie Co-Owner J&M Electrical Services 804-276-5580
WILLIAM L.
5.0
08/09/2019
GREAT!! J&M ELECTRICAL SERVICES SENT OUT THE ELECTRICAN AND HELPER. ON 7/29/19. HE CHECKED OUT THE PROBLEM. HE CAME BACK THE NEXT DAY WITH A NEW LIGHT BLUB. REPLACED THE OLD ONE. PROBLEM SOLVED.
Description of Work
MY GARAGE OUTSIDE SECURITY LIGHT REPLACED.
Category
lighting
Cost
$194
Hire Again?
Yes

Service Provider Response

Good morning Mr. [Member Name Removed], thank you so much for taking the time to give us feedback regarding our work. We truly appreciate your business and we will always do everything possible to merit the confidence you have shown in us. I hope you and your family have a wonderful week. We look forward to serving you in the future. Again, thank you. Marcie Haynie Co-Owner Haynie Electrical Services Inc. dba J&M Electrical Services 804-276-5580
Michael D.
5.0
05/24/2019
Very busy time of year for electricians, but I got a quick response to come out for a quote. After giving the okay and scheduling, electrician came out on-time, completed the wiring and checked an outlet that had given me trouble (and replaced it!). Very efficient, polite and the work was well done. I've got other electrical jobs on my wish list and J&M will be my go-to for them all.
Description of Work
Add a 20V outlet from bonus room to panel to provide more power to a portable A/C unit
Category
electrician
Cost
$550
Hire Again?
Yes

Service Provider Response

Good morning Mr. [Member Name Removed], thank you so much for your kind words, we truly appreciate you taking the time out of your busy schedule to provide input on our services. We look forward to working with you again in the future :) Have a safe and nice week. Thank you again, Marcie Haynie Co-Owner Haynie Electrical Services Inc. dba J&M Electrical Services 804-276-5580 www.jmwired.com
Toby H.
5.0
05/17/2019
James came out to price install of a box to plug in my portable generator. After we started talking and me asking questions James was able to give me an outstanding price on a whole house Generac generator with panel upgrade and included a whole house surge protector. They ran into additional costs with running the gas line but James kept to his word and honored the original price! The crew were professional and proficient in their work! Marcie was outstanding with communication and explaining any questions I had! I would definitely recommend this company and would use J&M for any future electrical needs!
Description of Work
Installed whole house generator and upgraded panel box with whole house surge protector.
Category
electrician, generator service
Hire Again?
Yes

Service Provider Response

Good morning Mr. [Member Name Removed], I hope all is well and you had a safe holiday. Thank you so much for your kind words and taking the time to provide us with you review of our services. We truly appreciate your business and hope we can assist you with any other electrical needs you may have in the future. I hope you have a safe and nice week. Thank you again, Marcie Haynie Co-Owner J&M Electrical Services 804-276-5580 www.jmwired.com
Christian B.
5.0
12/14/2018
Had a great experience. We moved to a new home and were scrambling to have some work done quickly. No one seemed able to accomodate our schedule. J&M not only found a way to make our timing work, but came in at a fair price compared with all of our quotes and everyone we dealt with was exceptionally helpful. While others quoted us months out for work, J&M had it done in a week, and the results were better than I had hoped. Matt did our install and was very helpful and efficient, even took the time to do some extra items to make sure everything was done properly. After completed, I had an issue with one of the outlets (my own fault) and they called me right back to help figure out the problem. Without question we will call J&M for any future work needed. End to end friendly, quality service.
Description of Work
Lights installed, outlet and cable jack added
Category
electrician
Cost
$835
Hire Again?
Yes

Service Provider Response

Good morning Mr. [Member Name Removed], thank you so much for taking the time to let us know how our workmanship was and your satisfication in regards to it. We value our customers and we will always to everything possible to merit the confidence our customers have shown in us. I hope you and your family have a wonderful and safe holiday! Please give us a call anytime we can be of further service to you. Again, thank you. It is our pleasure to serve you and we want you to know we appreciate your business. Marcie Haynie Co-Owner Haynie Electrical Services Inc dba J&M Electrical Services 804-276-5580
Orlando C.
5.0
11/15/2018
Outstanding! Will contact them in the future for any additional needs.
Description of Work
Exterior outlet for power generation.
Category
electrician, generator service
Hire Again?
Yes

Service Provider Response

Good morning Mr. [Member Name Removed], thank you so much for taking the time to give us feedback regarding our work. We truly appreciate your business and we will always do everything possible to merit the confidence you have shown in us. I hope you and your family have a wonderful and safe holiday! We look forward to serving you in the future. Again, thank you. Marcie Haynie Co-Owner Haynie Electrical Services Inc. dba J&M Electrical Services 804-276-5580
WILLIAM W.
5.0
10/10/2018
Went great. Prompt, professional, and courteous.
Description of Work
Wired generator cord into panel box
Category
electrician, generator service
Hire Again?
Yes
Daniel F.
2.0
07/21/2018
Could not install due to how the light was above the stairs.
Description of Work
Fixture exchanged
Category
generator service

Service Provider Response

Please enter what you would like the response to look like:Good afternoon Mr. [Member Name Removed], I am sorry you feel the way you do towards our company. We tried to give you an estimate of the cost over the phone based off of your description of your electrical need. However when my technician arrived at your home and after a lengthy analysis of the job at hand, it was a situation that required additional equipment to successfully and safely complete the job. You stated to my technician at this time that 3 other contractors had been out and stated the same. How you can rate us a "D" in Quality when there was no work done I feel is not just. However, your opionion and your rating is your view and this response from me is simply to clarify to others that we did not perform any work to be rated as such. We strive to service our customers to the best of our ability and perform A1 work. Sincerely, Marcie Haynie Co-Owner J&M Electrical Services [phone number removed]
Gail T.
5.0
07/20/2018
Very friendly. Did an excellent job. Would call again for electrical services.
Description of Work
Needed a reset plug replaced.
Category
electrician
Cost
$186
Hire Again?
Yes

Service Provider Response

Good afternoon Ms. [Member Name Removed], thank you for taking the time and providing us with a review. We will always do everything possible to merit the confidence you have placed in us. Thank you for choosing J&M and we truly appreciate your business. If there is anything else in the future we can assist you with, please feel free to contact us anytime. Have a wonderful summer. Thank you, Marcie Haynie Co-Owner J&M Electrical Services 804-276-5580
Lois Y.
5.0
07/12/2018
Check out operation of two light on front and side of house, replace if necessary, owner providing. Replace photocell on one metal hallide fixture on side of house Replace one regular receptacle with gfi Install power circuit with three receptacle on porch area out back. Their work is excellent and the service men work very professional and so helpful. We will use them again for any electrical work we may need. Highly recommend them if you want great service and reasonable pricing.
Description of Work
Check out operation of two light on front and side of house, replace if necessary, owner providing. Replace photocell on one metal hallide fixture on side of house Replace one regular receptacle with gfi Install power circuit with three receptacle on porch area out back. Check out operation of two light on front and side of house, replace if necessary, owner providing. Replace photocell on one metal hallide fixture on side of house Replace one regular receptacle with gfi Install power circuit with three receptacle on porch area out back.
Category
electrician, lighting, generator service
Cost
$900
Hire Again?
Yes

Service Provider Response

Thank you so much Mrs [Member Name Removed]! It was our pleasure to serve you and we truly appreciate your business. We look forward to working with you in the future. Again, Thank you for taking the time to write a review for us. Marcie Haynie
Carol R.
5.0
06/08/2018
Technician arrived punctually and took time to thoroughly trace down the problem, making sure that there was not a join on the line to the HVAC system, but rather a problem with the breaker. Replaced it and advised that at some point in the future we may want to upgrade the electrical box as over time various items have been added.
Description of Work
Power was missing from one leg from the breaker to our HVAC system
Category
electrician, generator service
Cost
$400
Hire Again?
Yes

Service Provider Response

Please enter what you would like the response to look like:Thank you so much Ms. [Member Name Removed] for taking the time to provide us with a review on our services. We value each and every comment received from our clients. We truly appreciate your business and we will always do everything possible to merit the confidence you have shown in us. Please call on us whenever we may be of further service to you. Again, thank you, Marcie Haynie CO-OWNER J&M ELECTRICAL SERVICES [phone number removed]
Nicholas L.
5.0
01/16/2018
Good. The technician seemed to be knowledgable and performed the work promptly.
Description of Work
Annual maintenance for Generac generator.
Category
electrician, generator service
Cost
$200
Hire Again?
Yes
Bill S.
5.0
12/25/2017
Proper installation of new appliances.
Description of Work
hook up new appliances
Category
electrician, lighting
Hire Again?
Yes

Service Provider Response

Please enter what you would like the response to look like:Thank you so much Mr. [Member Name Removed] for taking the time to let us know how your service experience was. I truly appreciate the feedback - when you get a chance if you could give me a call and highlight the areas you feel were not to your standards. Thank you again for your time. Have a happy and safe New Year. Thank you, Marcie Haynie [phone number removed]
David D.
5.0
11/24/2017
Just fine. Fan was their selection, and it is very quiet.
Description of Work
Install a bathroom exhaust ceiling fan
Category
electrician
Hire Again?
Yes
Terrie M.
5.0
10/31/2017
Jason Gay and the other Electrican named Jason got to our house on time after calling before arriving! Respectful, professional, efficient and friendly. These guys got here and breezed thru the work without any issues. The guys cleaned up and very respectful about our belongings and our home. We’ve already scheduled them for some other work.

Images

Review for J & M Electrical Services - 400 Turner Rd, Richmond, VA - 36513470Review for J & M Electrical Services - 400 Turner Rd, Richmond, VA - 36513470Review for J & M Electrical Services - 400 Turner Rd, Richmond, VA - 36513470
Description of Work
Jason Gay from J & M Electric came by 10/10/2017 for an estimate to install seven LED closet lights and the installation of two new bathroom exhaust fans. This would include the ductwork with the installation of a single soffit exhaust outlet. The day of the install, we asked if Jason would add on a flush mount light install to the scope of work He was very accommodating. We appreciated both Jason Gay and the other Jason who serviced our home. Very professional!
Category
electrician, lighting
Cost
$985.5
Hire Again?
Yes
Astrid B.
5.0
07/08/2017
It went GREAT! And I would highly recommend this company the owner is very friendly, professional and knowledgeable. The technician that came out did excellent work and was professional as well. The owner will come out and give you a free estimate. They have fair pricing, take pride in their work, and most important get the job done! I would highly recommend this company to anyone needing an electrician.

Images

Review for J & M Electrical Services - 400 Turner Rd, Richmond, VA - 35467002Review for J & M Electrical Services - 400 Turner Rd, Richmond, VA - 35467002
Description of Work
Replacement of a circuit breaker box
Category
electrician, lighting, generator service
Cost
$900
Hire Again?
Yes
David B.
5.0
06/03/2017
Immediately received a phone call after I'd left a message. The technician arrived at the appointed time. Very thorough inspection and repair.
Description of Work
Short circuit in GFI outlet.
Category
electrician
Cost
$166
Hire Again?
Yes

Service Provider Response

Thank you so much [Member Name Removed] for taking the time to provide a review of our services. We truly appreciate it. If you need anything at any time, please give us a call. Have a wonderful week. Marcie Haynie Haynie Electrical Services Inc. dba J&M Electrical Services
Carolyn B.
5.0
04/21/2017
It went wonderful. They're great people. They're just always very friendly when Marcy calls me from the office. I am moving shortly and Marcy's been very helpful in marking her calendar knowing that the house may be sold and what we are going to do. I'm not sure if I still have 1 visit from them or not coming . She's marked her calendar and she will call me in Arizona. They're just very very nice helpful people. They've been very good to me. I've probably had them for maybe 3 years, maybe 4. It was a scheduled appointment and Marcy called me because she thought I would not be living at this house at that time. She thought I was already in Arizona and something had happened that I couldn't move when I had originally told her. Being the company the size they are she still remembered about one individual what the situation was. She takes careful notes or has a wonderful memory. She was very very good. I have no way on knowing about the price. I start out with someone and if I like them I stay with them and I don't check prices any place else. I don't think they're expensive. When she's told me they will be here, they have been here. I think of them more as a husband and wife business. I don't think of them as a big business, just the way that Marcy handles herself. I will leave their information here for whoever buys this house and encourage them to stay with them and to maintain the whole house generator.
Description of Work
They maintain my whole house generator for me. Inspection with it twice a year.
Category
generator service
Hire Again?
Yes
Elfi C.
5.0
04/21/2017
I was very happy with them. They came several times because I had some issues, and then they had to replace a part. I signed a year contract with them. I had a generator here. My husband had passed away and I couldn?t find anything, so they came here. It?s working fine now. They let me know how much it would cost before they did the work. They were very accommodating. I really would give the money, they were really great in doing their work. If I have any more concerns, they will send somebody out and check it out. I didn?t have anything to compare the price with. I looked it up online and they were the only ones for my generator, that would service it, that I could find. They really did a good job of taking care of it. When I called, sometimes there was a lady that answered, but sometimes when I called she would call back even from home. They were here when they said at 7:30 in the morning.
Description of Work
First they cleaned it and the maintenance generator, it still didn’t work, so they realized it needed a new battery. They came and replaced the battery along with the charger, they also replaced a hose clamp, oil cooler and so forth.
Category
generator service
Cost
$268
Hire Again?
Yes
Martha C.
5.0
04/21/2017
I was very pleased with the work they did! I was very pleased with the professionalism, the capability, the things they recommended and how they presented it; and why they recommended it like the lightning surge protector. They really made me feel like they weren't just "don't worry your pretty little head about it this is what we think", they went out to show me what they were doing to keep me in the loop of the things they were doing so I knew exactly; and it was like I was a member of the team. I have recommended them to other neighbors who have used them to install their generators. I think I helped them with 3 installations. That is how much I trust them.
Description of Work
We bought a whole house generator and they did the installation. And they did some updating of our electrical system to accommodate the new generator, which I asked for. I have a contract with them to monitor the generator so they are here on regular basis. I asked for a heater for the generator in super cold weather it stays ready to go rather than starting a cold engine. They are going to start recommending that. Because think about it, if all of a sudden have we an ice storm and it's 10 degrees outside and you're starting an engine there is going to be an impact on the engine and it's life. They also included an electrical surge protector for the house, for an electrical strike. They did a lot of things.
Category
generator service
Hire Again?
Yes
Harriet T.
5.0
04/19/2017
It turned out fine. They did a beautiful job for me. Their quality of work is excellent. The whole job was done real well.
Description of Work
They gave me the generator.
Category
generator service
Hire Again?
Yes
Linda J.
5.0
04/19/2017
I couldn't find anything wrong with the service. His wife answers the phone and she's just as sweet as can be to you. It's just a nice family business. The price didn't matter to me at that time because I wanted the generator and it was a nice family. It was somebody we knew and could trust. When they say they are going to be here and set a time, they are here.
Description of Work
I got my generator installed.
Category
generator service
Hire Again?
Yes
Mary Ellen P.
5.0
04/19/2017
They got it installed with no problem. It was good.
Description of Work
They installed the whole house generator.
Category
generator service
Hire Again?
Yes

Phone

Address

400 Turner Rd

Richmond, VA 23225

Monday
8:00 AM - 5:00 PM
Tuesday
8:00 AM - 5:00 PM
Wednesday
8:00 AM - 5:00 PM
Thursday
8:00 AM - 5:00 PM
Friday
8:00 AM - 5:00 PM

Website

https://www.jmwired.com

Other Information

Services Offered

Services Not Offered

Large Industrial applications

Payment options

Visa
MasterCard
American Express
Discover
Financing Available
Check
Licensed
Insured
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.To find more licensing information for your state, visit our Find Licensing Requirements page.

FAQ

J & M Electrical Services is currently rated 4.9 overall out of 5.

J & M Electrical Services is open:

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

J & M Electrical Services accepts the following forms of payment: Visa, MasterCard, American Express, Discover, Financing Available, Check

Yes, J & M Electrical Services offers free project estimates.

Yes, J & M Electrical Services offers eco-friendly accreditations.

Yes, J & M Electrical Services offers a 10% senior discount.

Yes, J & M Electrical Services offers emergency services.

Yes, J & M Electrical Services offers warranties.

J & M Electrical Services offers the following services: Our company can be contracted for all types of electrical jobs: Generator instals/Maintenance/Repair, Residential Wiring & Repair, Energy Management system for residential and commercial jobs, Troubleshooting electrical issues, Underground wiring, Security and parking lot lighting, Warehouse lighting, Building renovation work, All lighting and commercial wiring, Ballast replacement, Commercial build-outs We offer 10% senior discounts; Visa, MC, AMEX, Discover, Check, or Cash are all Accepted.