Founded 2003 • With Angi since January 2012
Angi Certified
Service Provider Response
Good afternoon Mr. [Member Name Removed], thank you for taking the time to provide a review for our company. We truly appreciate your business and will always do everything possible to merit the confidence you have shown in us. Thank you for choosing J&M for your electrical needs. I hope you and your family stay safe and have a wonderful summer. Thank you, Marcie Haynie Co-Owner Haynie Electrical Services, Inc. dba J&M Electrical ServicesService Provider Response
Good morning Mrs. [Member Name Removed], my technician was at your home for approximately 3 hours. My technician repaired all the electrical items you requested and the ticket was signed stating cost and all the work he performed for you. If there was a problem, it should have been addressed at time of service-not 3 days later. You were given a senior discount even when you were not an Angie's List customer. The service charge was waived. If you wanted service for free you should have called another company. We are a professional company who has been servicing people for over 18 years. My technician fixed the short for your septic however he advised you to call your septic company to further investigate the situation. We do not specialize in septic systems. You never stated you had issues with the work he performed and that everything was to your satisfaction, so for this comment to be made on public media to hurt our company is unjust. The work was performed 6/9/20 not 6/11/20. Communication is the key to all relationships and you choose not to handle this matter that way. I am sorry you feel the way you do however this matter could have been handled and resolved appropriately if given the opportunity. Sincerely, Marcie Haynie Co-Owner 804-276-5580Service Provider Response
Good morning Mr. [Member Name Removed], thank you so much for taking the time to write a review about our company. We truly appreciate your business and hope we can assist you with any other electrical needs you may have in the future. I hope you and your family are doing well through these unusual times. Please feel free to reach out to us anytime if we can be of any assistance to you. Thank you again for your kind words. Sincerely, Marcie Haynie Co-Owner J&M Electrical Services 804-276-5580Service Provider Response
Good morning Mr. [Member Name Removed], thank you so much for taking the time to give us feedback regarding our work. We truly appreciate your business and we will always do everything possible to merit the confidence you have shown in us. I hope you and your family have a wonderful week. We look forward to serving you in the future. Again, thank you. Marcie Haynie Co-Owner Haynie Electrical Services Inc. dba J&M Electrical Services 804-276-5580Service Provider Response
Good morning Mr. [Member Name Removed], thank you so much for your kind words, we truly appreciate you taking the time out of your busy schedule to provide input on our services. We look forward to working with you again in the future :) Have a safe and nice week. Thank you again, Marcie Haynie Co-Owner Haynie Electrical Services Inc. dba J&M Electrical Services 804-276-5580 www.jmwired.comService Provider Response
Good morning Mr. [Member Name Removed], I hope all is well and you had a safe holiday. Thank you so much for your kind words and taking the time to provide us with you review of our services. We truly appreciate your business and hope we can assist you with any other electrical needs you may have in the future. I hope you have a safe and nice week. Thank you again, Marcie Haynie Co-Owner J&M Electrical Services 804-276-5580 www.jmwired.comService Provider Response
Good morning Mr. [Member Name Removed], thank you so much for taking the time to let us know how our workmanship was and your satisfication in regards to it. We value our customers and we will always to everything possible to merit the confidence our customers have shown in us. I hope you and your family have a wonderful and safe holiday! Please give us a call anytime we can be of further service to you. Again, thank you. It is our pleasure to serve you and we want you to know we appreciate your business. Marcie Haynie Co-Owner Haynie Electrical Services Inc dba J&M Electrical Services 804-276-5580Service Provider Response
Good morning Mr. [Member Name Removed], thank you so much for taking the time to give us feedback regarding our work. We truly appreciate your business and we will always do everything possible to merit the confidence you have shown in us. I hope you and your family have a wonderful and safe holiday! We look forward to serving you in the future. Again, thank you. Marcie Haynie Co-Owner Haynie Electrical Services Inc. dba J&M Electrical Services 804-276-5580Service Provider Response
Please enter what you would like the response to look like:Good afternoon Mr. [Member Name Removed], I am sorry you feel the way you do towards our company. We tried to give you an estimate of the cost over the phone based off of your description of your electrical need. However when my technician arrived at your home and after a lengthy analysis of the job at hand, it was a situation that required additional equipment to successfully and safely complete the job. You stated to my technician at this time that 3 other contractors had been out and stated the same. How you can rate us a "D" in Quality when there was no work done I feel is not just. However, your opionion and your rating is your view and this response from me is simply to clarify to others that we did not perform any work to be rated as such. We strive to service our customers to the best of our ability and perform A1 work. Sincerely, Marcie Haynie Co-Owner J&M Electrical Services [phone number removed]Service Provider Response
Good afternoon Ms. [Member Name Removed], thank you for taking the time and providing us with a review. We will always do everything possible to merit the confidence you have placed in us. Thank you for choosing J&M and we truly appreciate your business. If there is anything else in the future we can assist you with, please feel free to contact us anytime. Have a wonderful summer. Thank you, Marcie Haynie Co-Owner J&M Electrical Services 804-276-5580Service Provider Response
Thank you so much Mrs [Member Name Removed]! It was our pleasure to serve you and we truly appreciate your business. We look forward to working with you in the future. Again, Thank you for taking the time to write a review for us. Marcie HaynieService Provider Response
Please enter what you would like the response to look like:Thank you so much Ms. [Member Name Removed] for taking the time to provide us with a review on our services. We value each and every comment received from our clients. We truly appreciate your business and we will always do everything possible to merit the confidence you have shown in us. Please call on us whenever we may be of further service to you. Again, thank you, Marcie Haynie CO-OWNER J&M ELECTRICAL SERVICES [phone number removed]Service Provider Response
Please enter what you would like the response to look like:Thank you so much Mr. [Member Name Removed] for taking the time to let us know how your service experience was. I truly appreciate the feedback - when you get a chance if you could give me a call and highlight the areas you feel were not to your standards. Thank you again for your time. Have a happy and safe New Year. Thank you, Marcie Haynie [phone number removed]Service Provider Response
Thank you so much [Member Name Removed] for taking the time to provide a review of our services. We truly appreciate it. If you need anything at any time, please give us a call. Have a wonderful week. Marcie Haynie Haynie Electrical Services Inc. dba J&M Electrical ServicesLarge Industrial applications