Find top-rated Pros in your area
Enter a zip code and get matched to businesses near you.
Geo Icon
A1 Door Company logo

A1 Door Company

Garage Door Service, Door Service,

About us

A-1 Door Company is a family-owned and operated garage door company that services Richmond, VA, Chesterfield, VA & the surrounding Tri-Cities areas specializing in residential and commercial garage door repair, installation and servicing. Our licensed and insured service technicians bring a combined experience of over 200 years to our team. We take great pride in our friendly, honest, reliable service and we appreciate the relationships we’ve created with our customers. Call one of our experts today or send us an e-mail and we will be happy to stop by for a free, no obligation estimate.

Business highlights

Family owned & operated
Emergency services offered
23 years of experience

Services we offer

Residential and Commercial Garage Doors, Garage Door Springs, Garage Door Openers, Garage Door Repair, and Garage Door Service.

Services we don't offer

Entry Doors.

Amenities

Emergency Services

Yes

Free Estimates

Yes

Warranties

Yes

Senior Discount

5%

Accepted Payment Methods

  • American Express
  • Financing Available
  • Check
  • Visa
  • Discover
  • MasterCard
Reviews
5.08 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%

Filter reviews by service

Showing 1-8 of 8 reviews
Marianne A.
Aug 2023
5.0
Yes, I recommend this pro
Great communication, professional.

Hareesh P.
Jan 2023
5.0
Yes, I recommend this pro
Very efficient and cost effective.

Travis M.
Nov 2022
5.0
Yes, I recommend this pro
$420,000
A1 installed new doors and openers in our new home. The doors look amazing and the service was top notch!

KEVIN C.
Jul 2020
5.0
Yes, I recommend this pro
$18,000
All work done and explained on time and at a reasonable price. No pressure to replace other parts that would have made the bill larger, as I have had from other companies in the past.

Evelyn O.
Mar 2019
5.0
Yes, I recommend this pro
$16,500
Great experience from start to finish. JG arrived at the time promised. He diagnosed the problem in 15 seconds. He was respectful, courteous, and knowledgeable. I will definitely contact this company again for garage repairs and replacement when needed.

Sally T.
Oct 2017
5.0
Yes, I recommend this pro
$93,500
Fast service and quick turn around! Excellent!

Eugene E.
Jul 2017
5.0
Yes, I recommend this pro
$108,500
The guys from A1 did a great job from assistance in selecting the door to scheduling and installation.. The installers even pointed out that there was a small dent in one of the panels and that the panel would be replaced at no charge to me. Thanks to all.

Susan C.
Mar 2017
5.0
Yes, I recommend this pro
$9,000
Called 3 companies-including the company that installed the door. All but A1 refused to come evaluate the door to quote a price for repair. Juston from A1 came early fixed the problem quickly and from what I can see appropriately. Cost of repair was very reasonable. Thank you!

James B.
Dec 2016
5.0
Yes, I recommend this pro
$107,500
They came FAST to help close the broken door for security reasons, while calculating an estimate, and replaced with a nice new door the next day

Steven W.
Jan 2016
5.0
Yes, I recommend this pro
$65,000
It was excellent. I called last week to inquire about someone coming out to my home to provide an estimate of what's wrong with the openers. The estimate was fast and free. The problem was diagnosed. Stephanie, who handles the in-house phones was awesome. She was very polite and courteous and knowledgeable about the business. Mike was dispatched out to my home and because I wasn't able to be home, he went there anyway. He called me and told me what was wrong, quoted me a price to replace the openers and even recommended an electrician to fix one problem. I scheduled with Stephanie on 1-13 and the openers were installed on 1-14. They even cleaned up all the junk. The overall experience was phenomenal. I'm big on customer service and follow through and A-1 Door Company exceeds in all these areas. Once I got home and saw the job completed with 100% satisfaction, I called in payment. Seamless from start to finish! I highly recommend them for any garage needs. I will definitely have this crew in my phone book for any problems related to my garage!

Clifton H.
Aug 2015
5.0
Yes, I recommend this pro
$11,900
unknown

Daniel B.
Jul 2015
5.0
Yes, I recommend this pro
$13,000
.

Kevin A.
Jun 2015
5.0
Yes, I recommend this pro
$34,000
Everyone was nice, polite and the rates were very reasonable! We will use them again.

Richard B.
Aug 2014
5.0
Yes, I recommend this pro
$27,000
I scheduled an appointment (same day). The technicians called when they were heading my way and arrived on time. They explained any questions I had regarding the repair work. They gave me some maintenance tips to keep the door working well. Professional service throughout.
Response from

"Thank you for your review! We truly appreciate you taking the time to let us know how we are doing. Please call us with all of your garage door needs!"


James M.
Jun 2014
5.0
Yes, I recommend this pro
$15,000
Updated review.
Response from

"Mr. [Member Name Removed], thank you for the great review. I'm glad we could help. Please feel free to contact us in the future for any of your garage door needs!"


Mary Ellen P.
May 2014
5.0
Yes, I recommend this pro
$160,000
They were prompt, they delivered what they said they would, and they sealed the room. My garage is air tight. They finished everything in five hours. They set up the keypad and remotes and showed me how everything works. I have air conditioning in there now and I can work in there and be comfortable. Nobody can beat the price for the quality. They do good work!
Response from

"We are so happy you're enjoying your new door. It is an exciting investment for your home! Thank you for the awesome review. We truly appreciate it!!"


Susan K.
Sep 2013
5.0
Yes, I recommend this pro
$40,000
Here's the story:
I had been cleaning house all day and had actually not even eaten anything all day long. So I was starved. I waited for my husband to get home so we could go out and enjoy a great meal. Get in to the garage and the door... Would. Not. Open.
We looked high and low for different potential trouble spots and came up empty. It was about 5:30 pm. Panicked at being trapped in the house with nothing decent to eat, I got on the internet found the 800 number for the garage door manufacturer and called them. I got a really nice guy on the 800 number and he kindly gave me several potential garage door repair places. One number didn't answer but the OWNER of A1 Door picked up the phone. And this was a Friday evening, too.
I explained my dilemma and he said he would send someone within an hour and he did. The repairman came and immediately pointed to the HUGE broken spring that we hadn't even noticed. (DUH.) Fixed it and discussed replacing the other since it was equally old as the broken one. We did that, too.
Within two hours of my phone call I was enjoying spanakopita and a glass of vino!
Response from

"Mrs. (member name removed), Thank you for the awesome review!! We have an awesome owner here at A-1 Door Company. He keeps the phones all weekends to be sure we can meet our "24 hour emergency service" promise. I am glad we were able to help you!!"


Sue L.
Aug 2013
5.0
Yes, I recommend this pro
$200,000
Stephanie answers the phone and was quick to provide information. If she did not have an answer to my question she called back as promised with the answer.
The installers arrived on time and quickly and neatly removed the old and installed the new. They made sure that the openers worked with the car's integrated systems. Because of new and old technology they had to go the extra mile and come back with a repeater device that Eddie quickly installed and set up the cars. Some of the quotes I received specifically said they do not program cars.
This company goes the extra mile to make sure all is working. Eddie and Stephanie were great to work with.
Response from

"Thank you for taking the time to share your experience with our company! Customer service is extremely important to us. We are very lucky to have awesome technicians like Eddie that go above and beyond to help. I hope you enjoy your new doors for years to come! :) -Stephanie"


Catherine E M.
Mar 2013
5.0
Yes, I recommend this pro
$20,000
A1 Door did clean work, fast service, good price, and a nice guy. Great price, fast response, very friendly, and professional person.
Response from

"Thank you so much for your review! We truly appreciate the time you spent to share your experience with others!!"

Licensing

Bonded

Insured

Licensed*

Trade License Number

2705100411

Trade License Locale

VA

Trade License Authority

Virginia Department of Professional and Occupational Regulation

Trade License Expiration

09/30/2023

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

A1 Door Company is currently rated 5.0 overall out of 5.
Monday: Open All Day Tuesday: Open All Day Wednesday: Open All Day Thursday: Open All Day Friday: Open All Day Saturday: Open All Day Sunday: Open All Day
A1 Door Company accepts the following forms of payment: American Express, Financing Available, Check, Visa, Discover, MasterCard
Yes, A1 Door Company offers free project estimates.
No, A1 Door Company does not offer eco-friendly accreditations.
No, A1 Door Company does not offer a senior discount.
Yes, A1 Door Company offers emergency services.
Yes, A1 Door Company offers warranties.
A1 Door Company offers the following services: Residential and Commercial Garage Doors, Garage Door Springs, Garage Door Openers, Garage Door Repair, and Garage Door Service.
Entry Doors.

Contact Information

7741 Whitepine Road, Richmond, VA 23237

Service Hours

Sunday:Open All Day
Monday:Open All Day
Tuesday:Open All Day
Wednesday:Open All Day
Thursday:Open All Day
Friday:Open All Day
Saturday:Open All Day
Share project details to get started.