For professional core aeration and overseeding. Sign-up online and pay online (if you choose). It couldn't be easier! We have developed a streamlined process to request and pay for professional lawn services. And yes, a live person is available to speak to during business hours.
Lawn Design, The Aeration Corps ONLY offers professional Core Aeration and Overseeding services. For premium Lawn Fertilization and Landscaping service, at www.LawnDesignVA.com., please contact our Sister Company
Number of Stars | Image of Distribution | Number of Ratings |
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79% | ||
11% | ||
4% | ||
4% | ||
4% |
"It is extremely unfortunate to receive a review like this when great care was taken to explain to this member exactly why we did not provide a quote. We explained that our business/marketing model is to send flyers to specific types of neighborhoods in specific ZIP Codes. This member does not live in a neighborhood we target but did request a quote. Our flyer-delivery service was supposed to deliver to this member's ZIP Code (but not to his neighborhood) but ended up not doing so. We initially agreed to provide a quote because we had planned to pick-up product within this member's ZIP Code. The product was delivered to us instead and our flyer-delivery service ended-up not going to this ZIP Code after all. At this point, The operations of our sister company were in full motion and we did not have work scheduled anywhere near this ZIP Code; for this reason, we respectfully declined submitting the proposal. Rather than accept the truth that our business model is not like that of the typical landscape company, this member decided that we were being dishonest with him. Our business model has been the same since our inception and we did our best to politely explain that to this member."
Crab grass and weeds in lawn are as bad as ever ... waste of money ...
"This Customer emailed a brief, impolite message communicating that he was dissatisfied. We promptly responded with information explaining how Lawn Fertilization Programs work and how to reap the best benefit from them. We also reminded this Customer that we included this information in both of our emails after each service was performed and that we would be very happy to answer any further quetions he had; he did not reply to our message but posted his review instead. It is important to us to give our Customers all the tools necessary to maximize the benefits of our services. We do this because all we have the power to do is perform the proper services at the proper times of the year - the results are then necessarily contingent upon the environmental factors at play and the Customer's willingness to follow directions. As we mentioned to this Customer, lawns do not fall into disrepair overnight and it may, therefore, take significant tme while consistently following proper watering, mowing and other instructions before the overall condition is improved. We truly desire the best results from our services for each Customer and endeavor to communicate clearly all important information while remaining available to field questions."
"Just Aeration did not perform this service, you may have us confused with another provider because we have not started aerating and overseeding lawns for this season. Please re-check the provider for this service and remove this review please. Thank you"
"We promptly replied to this member twice the day after we received her email alerting us that her account had been debited. We explained that all billing is done via Angie's List and that we had not received any payment. Furthermore, we contacted our Angie's List representative and asked him how this member could receive a refund. We promptly emailed her and gave her the toll-free number to the Angie's List Help Desk. Finally, we have never serviced Stafford County and are not sure why she even received our promotion. Rather than simply telling her we could not perform her service, we extended the offer to her neighbors as well in an effort to justify driving out of our service area to her home. We are assuming this member did not check her Angie's List email and have since replied to her, encouraging her to view the thread where we did, in fact, respond. ~The Aeration Corps"
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